E8 - Holly Tucker: Wait for the right time and you’ll wait forever

Podcast: The High Performance

Published Date:

Mon, 27 Apr 2020 01:00:00 GMT

Duration:

47:39

Explicit:

False

Guests:

MP3 Audio:

Please note that the summary is generated based on the transcript and may not capture all the nuances or details discussed in the podcast episode.

Notes

Holly Tucker is one of the UK’s most respected entrepreneurs. She is the founder of Holly & Co, UK Ambassador to Small Creative Businesses and co-founder of notonthehighstreet.com. Holly’s purpose and passion is to mentor and support other small businesses and now during the Covid-19 outbreak she has launched SME:SOS, a free resource to empower small businesses and provide all the help they need in these uncertain times.


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Summary

# Episode Summary: Holly Tucker - Living a High-Performance Life with Passion and Purpose

In this episode of the High Performance Podcast, host Jay Comfrey and professor Damien Hughes engage in a captivating conversation with Holly Tucker, a highly respected entrepreneur, founder of Holly & Co, UK Ambassador to Small Creative Businesses, and co-founder of notonthehighstreet.com. Holly's passion lies in mentoring and supporting small businesses, and during the COVID-19 outbreak, she launched SME:SOS, a free resource to empower small businesses and provide them with the necessary support during these uncertain times.

**Key Points Discussed:**

1. **High-Performance Life:**
- Holly doesn't consider herself to be living a high-performance life because she loves what she does and finds balance in her personal and professional life.
- She acknowledges that the fear of being caught out drives her to excel and succeed.

2. **Action Leads to Motivation:**
- Holly emphasizes that action is the catalyst for motivation. She believes that taking steps and moving forward creates energy and momentum, leading to increased motivation.

3. **Imposter Syndrome:**
- Holly admits to experiencing imposter syndrome, but she sees it as a positive force that keeps her driven and focused on improving.
- She believes that imposter syndrome can prevent entrepreneurs from getting carried away with their egos and helps them maintain a grounded approach.

4. **Balancing Work and Life:**
- Holly realized that she needed to be more efficient with her time and set boundaries to achieve a better work-life balance.
- She calculated that she has approximately 29,000 days on the planet and plans to work until she's 90 before retiring and enjoying a more relaxed lifestyle.

5. **Entrepreneurship and Money:**
- Holly believes that true entrepreneurs are not driven by money.
- She finds that bootstrapping and working with limited resources can be the most fulfilling and creatively stimulating time for entrepreneurs.

6. **Single Greatest Thrill:**
- When asked about the single greatest thrill in her career, Holly recalls the moment she bought her first car, a British Racing Green MGF, with the money she earned from her early business ventures.
- She emphasizes that the thrill of achieving something with limited resources is often more significant than the success itself.

7. **Building Trust and Connection:**
- Holly attributes her ability to connect with people to her empathy and grounded nature.
- She believes that being in the shoes of the community she serves helps her communicate effectively and build trust.

8. **Fault vs. Responsibility:**
- Holly strongly believes that while things may not be our fault, it is our responsibility to find a way through challenges and adversity.
- She encourages entrepreneurs to embrace opportunities and see problems as chances for growth and innovation.

9. **Launching SME:SOS:**
- In response to the COVID-19 crisis, Holly launched SME:SOS, a platform to help small businesses navigate the challenges posed by the pandemic.
- She emphasizes that entrepreneurs are made for these challenging moments and should focus on finding opportunities amidst adversity.

10. **Action and Optimism:**
- Holly highlights the importance of taking action and maintaining a positive outlook, even in difficult times.
- She believes that excuses are not acceptable, and entrepreneurs should embrace their fighting spirit to overcome obstacles.

**Overall Message:**
Holly Tucker's journey as an entrepreneur, mentor, and advocate for small businesses is a testament to her passion, resilience, and unwavering commitment to making a positive impact. Her emphasis on action, empathy, and responsibility serves as an inspiration to aspiring entrepreneurs and business leaders seeking to live a high-performance life.

Certainly, here's a detailed summary of the podcast episode transcript:


**Introduction of Holly Tucker**
- Holly Tucker is a UK entrepreneur, founder of Holly & Co, UK Ambassador to Small Creative Businesses, and co-founder of notonthehighstreet.com.
- Her purpose is to mentor and support small businesses, especially during the COVID-19 outbreak, through SME:SOS, a free resource for small businesses.


**Challenges of Being an Entrepreneur and Impact on Loved Ones**
- Holly's husband initially believed in her, but the journey of an entrepreneur is not easy for loved ones.
- The pressure of entrepreneurship is personal, especially when the entire household income is on their shoulders.
- Entrepreneurs need to help their loved ones come on board with their journey.
- The risk appetite of entrepreneurs is different from those around them and can cause fear and conflict.


**Importance of Communication and Managing Expectations**
- Holly emphasizes the importance of communication and managing expectations with loved ones.
- Entrepreneurs need to find ways to speak to their loved ones and provide information without being overbearing.
- It's essential to help loved ones understand the entrepreneurial journey and its challenges.


**Dealing with Periods of Difficulty and Mental Health**
- Holly acknowledges that entrepreneurs face periods of difficulty and mental health challenges.
- She advises entrepreneurs to share their problems and seek support during these times.
- There is support available, and entrepreneurs should not hesitate to reach out for help.


**Holly's Non-Negotiable Behaviors for Success**
- Holly shares her non-negotiable behaviors for success:
- A deep understanding of how lucky we are to have every day on this planet healthy and grounded with gratitude.
- A value for the small business and creative industry, recognizing their contribution to society.
- A grounded purpose that drives tireless work and dedication.


**Building a Successful Team**
- Holly stresses the importance of building a great team.
- The team is the asset, and entrepreneurs should hire the right people to support their business.
- It's better to have a hole than an asshole, meaning it's better to hire someone than to keep the wrong person in the team.


**The Importance of Legacy**
- Holly believes legacy is essential.
- She wants to look back at her life and know that she contributed to culture and the lives of good people.


**Purpose as the Fuel for Entrepreneurs**
- Holly emphasizes the importance of purpose as the fuel for entrepreneurs.
- Purpose is what drives successful businesses and attracts conscious consumers.
- Entrepreneurs should have a strong sense of purpose within themselves and their businesses.


**The Mindset of Starting a Business**
- Holly encourages aspiring entrepreneurs to take action and start their businesses.
- There is never a perfect time to start a business, so it's important to just go for it.
- The mindset of starting a business is crucial, and it's not about the business card, team, premises, or equipment.


**Similarities and Differences Between Entrepreneurs and Athletes**
- The hosts discuss the similarities and differences between entrepreneurs and athletes.
- Athletes often see themselves as high-performance individuals, while entrepreneurs may not.
- The mindset of being a high-performance individual is essential for both entrepreneurs and athletes.


**Holly's Advice to Aspiring Entrepreneurs**
- Holly advises aspiring entrepreneurs to choose what they love and what they're passionate about.
- It's important to be resilient and persistent, as the journey of an entrepreneur is not easy.
- Entrepreneurs should seek support from mentors, networks, and resources available to them.


**Conclusion**
- The hosts thank Holly Tucker for sharing her insights and experiences.
- They encourage listeners to subscribe to the High Performance podcast and leave a review if they enjoyed the episode.

# Podcast Summary: Holly Tucker's Entrepreneurial Journey and the SME:SOS Initiative

In this podcast episode, Holly Tucker, a prominent UK entrepreneur and co-founder of notonthehighstreet.com, shares her insights on entrepreneurship, small business support, and the SME:SOS initiative.

## Holly Tucker's Entrepreneurial Journey:

Holly Tucker's passion lies in mentoring and supporting small businesses. Her entrepreneurial journey began with the establishment of Holly & Co, a successful business venture. She subsequently co-founded notonthehighstreet.com, a renowned online marketplace for unique and handcrafted products.

## SME:SOS Initiative:

Amidst the challenges posed by the COVID-19 pandemic, Holly Tucker launched SME:SOS, a free resource designed to empower small businesses during these uncertain times. This initiative aims to provide comprehensive support to small businesses, addressing their immediate needs and offering guidance for navigating the current economic landscape.

## Key Points Discussed:

* **Entrepreneurship and Small Business Support:** Holly emphasizes the significance of supporting small businesses, recognizing their vital contribution to the economy and their role in driving innovation. She highlights the importance of creating an environment that fosters entrepreneurship and provides the necessary resources for small businesses to thrive.


* **SME:SOS as a Lifeline for Small Businesses:** Holly explains that SME:SOS serves as a lifeline for small businesses, offering a range of resources, including practical advice, financial assistance, and access to expert networks. The initiative aims to alleviate the burden faced by small business owners, enabling them to adapt, survive, and ultimately thrive in the post-pandemic era.


* **Challenges Faced by Small Businesses:** The podcast delves into the challenges confronting small businesses, particularly in the wake of the pandemic. Holly discusses the impact of lockdowns, supply chain disruptions, and changing consumer behaviors on small business operations. She emphasizes the need for tailored support to address these challenges and help businesses rebuild and recover.


* **Importance of Community and Collaboration:** Holly stresses the importance of fostering a sense of community among small business owners. She encourages collaboration, knowledge sharing, and peer support as essential elements for overcoming challenges and achieving success. She believes that by working together, small businesses can create a more resilient and sustainable ecosystem.


* **Outlook for Small Businesses Post-Pandemic:** Holly expresses optimism about the future of small businesses, highlighting their resilience and adaptability. She anticipates a surge in entrepreneurship as individuals seek alternative career paths and pursue their passions. She emphasizes the need for continued support and investment in small businesses to ensure their long-term success.

## Overall Message:

The podcast underscores the critical role of small businesses in driving economic growth and innovation. It highlights the challenges faced by small businesses, particularly during the COVID-19 pandemic, and emphasizes the importance of providing tailored support to help them navigate these challenges and thrive in the post-pandemic era. The SME:SOS initiative is presented as a valuable resource for small businesses, offering practical guidance, financial assistance, and access to expert networks. The podcast concludes with a message of optimism, recognizing the resilience and adaptability of small businesses and anticipating a surge in entrepreneurship in the future.

Raw Transcript with Timestamps

[00:00.000 -> 00:03.360] You're listening to High Performance.
[00:03.360 -> 00:06.040] Here's a little taste of what's coming up in this episode.
[00:06.040 -> 00:09.760] There are no excuses.
[00:09.760 -> 00:12.120] You know, you don't get a golden star for an excuse.
[00:12.120 -> 00:13.400] You don't get anything.
[00:13.400 -> 00:15.440] If you are an entrepreneur,
[00:15.440 -> 00:18.440] you are made for these moments in time.
[00:18.440 -> 00:20.120] You know, that entrepreneurial spirit,
[00:20.120 -> 00:22.960] you're born as a fighter.
[00:23.440 -> 00:45.360] Hey, I'm Ryan Reynolds. At Mint Mobile, we like to do the opposite of what Big Wireless does. it, you're cutting the price of Mint Unlimited from $30 a month to just $15 a month.
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[00:46.760 -> 01:00.840] On our podcast, we love to highlight businesses that are doing things a better way so you
[01:00.840 -> 01:02.540] can live a better life.
[01:02.540 -> 01:08.520] And that's why when I found Mint Mobile I had to share. So Mint Mobile ditched retail stores and all those overhead
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[02:28.120 -> 02:38.560] Additional taxes, fees and restrictions apply. See Mint Mobile for details.
[02:38.560 -> 02:41.920] Hi there, I'm Jay Comfrey. You're listening to High Performance, the podcast that
[02:41.920 -> 02:49.080] delves into the minds of some of the most successful athletes, visionaries, entrepreneurs, artists, and business people on the planet,
[02:49.080 -> 02:53.280] and aims to unlock the very secrets to their success. And you can't do a job like that
[02:53.280 -> 02:57.420] alone. Thankfully, Damien Hughes, professor and expert in the field of high-performing
[02:57.420 -> 03:01.840] teams and cultures, is my partner for these pods. Yet, we kind of are alone, Damien, because
[03:01.840 -> 03:05.280] due to coronavirus, we're recording this remotely. But despite not being face-to-face with our Ond, yn hytrach na bod yn ymweld â'n guest honno heddiw, rwy'n credu bod hwn yn rhaid i ni i gyd fod yn ddiddorol, nid?
[03:05.280 -> 03:07.760] Ie, yn amlwg. Rwy'n credu, rwy'n mor gyffrous o
[03:07.760 -> 03:09.840] sgwrsio at y guest hon,
[03:09.840 -> 03:10.920] nid yn unig,
[03:10.920 -> 03:13.680] oherwydd, yn enwedig yn ystod y cyfnodau anhygoel hon,
[03:13.680 -> 03:15.040] mae'n dda i gyd clywed rhywun
[03:15.040 -> 03:16.640] sy'n byw o'r ffordd o fath
[03:16.640 -> 03:18.240] a'r ffodus i'w wneud.
[03:18.240 -> 03:19.680] Felly, rwy'n mor cyffrous.
[03:19.680 -> 03:20.480] Iawn, fe wnawn ni'r gwrs.
[03:20.480 -> 03:21.760] Fe wnawn ni'r gwrs i ddod i'r sgwrs
[03:21.760 -> 03:23.520] am bywydau cyffrous
[03:23.520 -> 03:24.720] gyda pherson sy'n
[03:24.720 -> 03:25.200] gweithio'n dda. Mae'n ddiddorol iawn. Mae'n ddiddorol iawn. that just bubbles over with such passion and enthusiasm for what they do, so I'm really excited.
[03:25.200 -> 03:26.120] Right, then let's do it.
[03:26.120 -> 03:27.560] Let's dive into a conversation
[03:27.560 -> 03:29.120] about living a high-performance life
[03:29.120 -> 03:32.260] with someone who not only had a great idea,
[03:32.260 -> 03:35.520] but crucially decided to do something with that idea.
[03:35.520 -> 03:37.800] Holly Tucker brought together brilliant,
[03:37.800 -> 03:40.000] creative, unique businesses,
[03:40.000 -> 03:42.520] but then they weren't just local fairs anymore.
[03:42.520 -> 03:44.760] She decided to take the idea online,
[03:44.760 -> 03:47.280] and for her, that changed everything.
[03:47.280 -> 03:48.920] From those fairs that she set up,
[03:48.920 -> 03:50.280] Not on the High Street was born.
[03:50.280 -> 03:51.120] We all know it.
[03:51.120 -> 03:52.360] We've probably all bought something from it.
[03:52.360 -> 03:54.540] I know I have on numerous occasions.
[03:54.540 -> 03:56.740] But now Holly has set up Holly & Co,
[03:56.740 -> 03:58.940] which is to mentor, to inspire and support
[03:58.940 -> 04:00.920] other exciting small businesses.
[04:00.920 -> 04:03.520] As well as that, she has a podcast, she's written books.
[04:03.520 -> 04:07.760] She's been appointed the UK ambassador to creative small businesses and now with these
[04:07.760 -> 04:11.280] difficult times with the coronavirus outbreak, she's helping to save small
[04:11.280 -> 04:14.640] businesses and providing all the information they might need to navigate
[04:14.640 -> 04:19.580] these uncharted waters with SME SOS, which of course we will discuss later as
[04:19.580 -> 04:23.600] well. But for now, welcome to the High Performance Podcast, Holly Tucker.
[04:23.600 -> 04:25.520] Thank you so much for having me.
[04:25.520 -> 04:28.640] And how interesting that we're going to connect,
[04:28.640 -> 04:32.480] but we're all in different areas of the country.
[04:32.480 -> 04:33.960] So just to make it clear for people,
[04:33.960 -> 04:35.960] I'm in deepest, darkest Norfolk.
[04:35.960 -> 04:37.600] Holly's in West London.
[04:37.600 -> 04:39.720] And I'm in God's own country of Manchester.
[04:39.720 -> 04:40.800] Oh, I knew it.
[04:40.800 -> 04:41.440] I knew it.
[04:41.440 -> 04:43.680] I knew you couldn't go through the conversation
[04:43.680 -> 04:44.600] about the north of England
[04:44.600 -> 04:46.640] without some positive reference to Manchester.
[04:46.640 -> 04:47.760] I know you love that place.
[04:48.600 -> 04:58.400] Holly, let's ask you, first of all, a question that we cover with a lot of people, which is, what is, in your mind, what is a high performance life?
[04:58.680 -> 05:05.540] To start with, I've never thought of myself of having a high performance life because when you love
[05:05.540 -> 05:10.100] what you do and it's almost everything that you are personally and
[05:10.100 -> 05:15.900] professionally you don't really look at it in in that way you know I think what's
[05:15.900 -> 05:21.540] made me possibly unique is the fact that I have that balance and I have that
[05:21.540 -> 05:25.000] understanding that at any point in time,
[05:25.000 -> 05:27.560] you know, anything could be taken away from me.
[05:27.560 -> 05:31.600] I have the imposter syndrome like so many women do.
[05:31.600 -> 05:34.680] And so in a way, being always thought
[05:34.680 -> 05:37.320] that I'm going to slightly be caught out,
[05:37.320 -> 05:39.360] I suppose just drives me.
[05:39.360 -> 05:43.320] So is it the imposter syndrome that drives you on,
[05:43.320 -> 05:46.040] or is it the fact that you love what you're doing?
[05:46.040 -> 05:48.760] Where does the biggest motivating factor come from?
[05:48.760 -> 05:53.480] Because there are going to be thousands of people listening to this now who all have
[05:53.480 -> 05:58.080] a dream, all want to do something, but for whatever reason they prevaricate and they
[05:58.080 -> 05:59.720] don't take that first step.
[05:59.720 -> 06:02.760] And I always say that action is what leads to motivation.
[06:02.760 -> 06:05.240] So for you, what drives the action?
[06:05.320 -> 06:08.720] Well, I would absolutely agree that it's the energy and the
[06:08.720 -> 06:13.240] movement and action that is critical here. I've just turned
[06:13.240 -> 06:17.360] 43, started Nottingham High Street when I was 28. And I
[06:17.360 -> 06:20.760] think what drove me at 28, when I started Nottingham High
[06:20.760 -> 06:23.040] Street, not only did I have a three month old baby, so there
[06:23.040 -> 06:26.920] were some practicalities about, you know, what drove me, we were nid yn y High Street, nid oedd gen i ddau mlynedd oedd y blaid, felly roedd yna rhai ymdrechion ynghylch yr hyn sy'n fy nhrebu.
[06:26.920 -> 06:29.640] Roeddwn yn adeiladu cymdeithas,
[06:29.640 -> 06:32.400] a ddim oedd unrhyw un wedi clywed y sŵn cymdeithas.
[06:32.400 -> 06:35.680] Yr unig cymdeithasau eraill oedd Amazon a eBay.
[06:35.680 -> 06:37.880] Roeddwn yn ddifrifol iawn,
[06:37.880 -> 06:39.800] ac mae'r ddifrifol yn ddim,
[06:39.800 -> 06:40.920] pan ddechreuwch busnes,
[06:40.920 -> 06:42.240] oherwydd os oeddech chi'n gwybod
[06:42.240 -> 06:44.160] beth roeddem yn ceisio ei wneud,
[06:44.160 -> 06:49.680] byddwch chi ddim wedi dechreu ei gwneud. start up a business because if you knew what we were actually trying to do, you would never have started it. I always likened starting a business and business
[06:49.680 -> 06:55.920] folk tend to not agree with me here in the analogy but I liken it to being a
[06:55.920 -> 07:02.740] parent and so when I had my first born business, just like a child, there was no
[07:02.740 -> 07:06.420] way that that was going anywhere but up, you know,
[07:06.420 -> 07:11.880] that I was never going to let it down. I knew that if I did more it would succeed
[07:11.880 -> 07:18.000] and so I just drove myself. Take myself from 28 to sort of 40 and I realized on
[07:18.000 -> 07:22.960] my 40th I wanted to sort of be efficient with my days and my life so I worked out
[07:22.960 -> 07:25.240] how many days I had on the planet and it was 29,000 days, you know, this was the yn gyflym gyda fy mhob dydd a fy bywyd. Felly rwy'n gweithio allan pa mlynedd rwy'n cael ar y byd,
[07:25.240 -> 07:27.480] ac roedd 29,000 mlynedd.
[07:27.480 -> 07:29.760] Dyma oedd y cyfnod rhwng fyny a fyny
[07:29.760 -> 07:31.280] yn y DU.
[07:31.280 -> 07:32.400] Rwy'n mynd,
[07:32.400 -> 07:33.240] mae hynny'n ddangos iawn,
[07:33.240 -> 07:34.360] pan fyddwch chi'n gweithio allan
[07:34.360 -> 07:36.200] pa mlynedd rydych chi wedi'u rhaid.
[07:36.200 -> 07:37.120] Ac rwy'n sylwiro
[07:37.120 -> 07:40.200] roedd 14,000 mlynedd yn rhaid
[07:40.200 -> 07:41.920] ar fy ngwyrdd 40.
[07:41.920 -> 07:42.640] Rwy'n cynllunio gweithio
[07:42.640 -> 07:43.360] ar ôl i fi fod yn 90
[07:43.360 -> 07:44.680] ac yna rwy'n mynd i ddod yn ôl,
[07:44.680 -> 07:49.520] ddrin fwyneb, glasau gweithcentric, llawer o ddwylo. Ond, ar hyn o bryd,
[07:49.520 -> 07:54.000] i mi, rwy'n teimlo bod gen i amser ar gael sy'n cyflawni,
[07:54.000 -> 07:58.160] bob awr, bob munud, byddai'n cyflawni,
[07:58.160 -> 08:02.800] ond hefyd byddai'n lleio'r fyn. Rwyf wedi dechrau i'n well
[08:02.800 -> 08:07.200] yn deall bod rhaid i mi byw yn fy mhob diwrnod.
[08:08.160 -> 08:13.680] Felly roedd ddau amser yn fy bywyd. Un oedd y drifoedd ddiddorol ymdrechol y gydag
[08:13.680 -> 08:20.880] dydych chi ddim yn cael penderfyniad, ac nawr rydych chi'n ymwneud â'r ffyrdd, os ydych chi'n ymwneud â'r ffyrdd, rydych chi'n ymwneud â'r ffyrdd, ac rydych chi'n ymwneud â'r ffyrdd, ac rwy'n credu bod hynny'n
[08:20.880 -> 08:25.280] anodd iawn. Ac yna, yn ystod hyn o'r diwrnod hir o'r 40au, mae'n credu mai hwn yn anhygoel. Ac yna yn y period hwn o'r 40au,
[08:25.280 -> 08:28.560] mae'n deall a chael cydnabod
[08:28.560 -> 08:31.360] bob dydd ar y planet hwn
[08:31.360 -> 08:32.880] ac mae gennym ein iechyd.
[08:32.880 -> 08:35.440] Holly, gallaf i chi ddod yn ôl i'r
[08:35.440 -> 08:36.640] 28 oed
[08:36.640 -> 08:39.200] pan ddecidwch eich hunain i sefydlu'r busnes,
[08:39.200 -> 08:42.400] oherwydd rwy'n ymdrech ar y period hwnnw o'r amser,
[08:42.400 -> 08:49.000] oherwydd rwy'n teimlo ein bod ni'n ofal yn cael ei ddifrifio o lawer o'n gweithwyr
[08:49.000 -> 08:54.000] sy'n dweud i ni y byddwn ni'n ei chael y gofyn i wneud hynny o unrhyw ffordd ac y byddwn ni'n ei ddod i'r ddewis.
[08:54.000 -> 09:26.000] Ond rwy'n gwybod bod llawer o'r cwmni yn cael eu cofi'r gofyn a bydd hwnnw'n gweithio i'w gosod neu i'w stopio. Felly, beth y byddwch chi'n ei roi i bobl sy'n teimlo'r rhan o'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhan a'r rhai sy'n ymwneud â'r cymaint o'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud â'r rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ymwneud ag y rhai sy'n ddiddorol, mae rhai ohonoch wedi sôn am sut y maen nhw'n ymwneud â phobl i fod yn ifanc ac i fynd ati.
[09:26.000 -> 09:32.000] Felly os ydych chi'n gwybod eich bod chi'n ifanc ac nid oes gennych ffamiliau, nid oes gennych ffamiliau, nid oes gennych y cyfrifoldebau hynny,
[09:32.000 -> 09:45.880] rydych chi'n meddwl y byddwch yn sefyllfa'n well i fynd ati, gwneud pwysau, ymrwymo i mewn i ffad fwyaf, beth bynnag mae'n mynd i'w wneud. into a smaller flat, whatever it takes. At 28, I was still young, but I had a partner and a young child.
[09:45.880 -> 09:48.600] And I suppose at that point,
[09:48.600 -> 09:52.600] one of the things I did do was I did work a day job
[09:52.600 -> 09:53.760] while setting it up.
[09:53.760 -> 09:56.260] So I did, you know, I can't stand the phrase,
[09:56.260 -> 09:57.760] but I did side hustle.
[09:57.760 -> 10:01.560] So I was basically right, right at the beginning.
[10:01.560 -> 10:03.160] And to be honest with you, it didn't last long
[10:03.160 -> 10:04.840] because the moment you took on the beast
[10:04.840 -> 10:06.840] of trying to build Notting Hill High Street,
[10:06.840 -> 10:10.560] you know, you were 20 hours a day building it.
[10:10.560 -> 10:13.000] But I think that that's a great piece of advice
[10:13.000 -> 10:15.360] for people who do fear that.
[10:15.360 -> 10:17.520] They've taken on some obligations now, you know,
[10:17.520 -> 10:19.800] they have responsibilities.
[10:19.800 -> 10:23.280] Because as much as I'm in a hurry, and I am,
[10:23.280 -> 10:27.040] I have also spoken to entrepreneurs who are,
[10:27.040 -> 10:32.560] they speak about slow and steady wins the race, you know, and actually, maybe it's because
[10:32.560 -> 10:38.880] I'm getting older, but it's true, you know, and so in a way, if you can bootstrap it and
[10:38.880 -> 10:48.480] side hustle, build up some cushion, so that you can actually feel that that not that fear, because there's nothing like money fears to paralyze you. ymgeisio'r cymhwysedd, i gael y sylwad o'r golygu, oherwydd nid oes unrhyw beth fel golygu'r arian i'ch parhau.
[10:48.480 -> 10:50.200] Os ydych chi'n cymryd rhywbeth ddiddorol,
[10:50.200 -> 10:52.560] ymgeisio'r brifysgrif a fydd yn cyd-dysgu'n ddi-ddiddorol
[10:52.560 -> 10:55.280] gyda'r gwasanaeth prodwd ddiddorol,
[10:55.280 -> 10:57.000] byddwch chi'n cael cwmni.
[10:57.000 -> 11:05.920] Bydd eich bod chi'n ddweud yn ddiweddar
[11:05.920 -> 11:10.960] eich bod chi'n ddifrifol, eich bod chi'n ddifrifol, eich bod chi'n ddigon cyflogus yn eich
[11:10.960 -> 11:16.640] eiliad eich hun? Mae'n ddiddorol un, ydych chi'n gwybod, fel dynion mewn busnes, ydych chi'n
[11:16.640 -> 11:21.120] ofyn i mewn i gyd ymuno ar y pânau a siarad am bethau sy'n effeithio ar y dynion,
[11:21.120 -> 11:28.080] ac rwy'n teimlo bod yna teimlo'n d syndrome ymdrechol yn eithaf fewnol,
[11:28.080 -> 11:33.920] ac rwy'n siarad amdano llawer gyda'r cymuned i. Rwy'n cydnabod bod gen i syndrome ymdrechol.
[11:33.920 -> 11:40.240] Rwy'n cydnabod yn ei gynnal, ac rwy'n ceisio gwneud hynny nawr, yw gwneud y peth hwnnw i'w gyrraedd, ac dwi ddim yn meddwl
[11:40.240 -> 11:49.040] ei fod yn mynd i le i gyfres y dyfodol. Dwi ddim yn meddwl bod rhai o'r pethau hyn think it's going anywhere for the foreseeable future. You know, I don't think some of these things that we feel are necessarily always negative. It's the way that we've maybe been
[11:49.040 -> 11:53.920] told to feel about them. The imposter syndrome stops you getting carried away with your ego.
[11:53.920 -> 12:00.000] If I didn't have imposter syndrome, it would mean that I would not double, triple, quadruple check
[12:00.000 -> 12:08.000] everything that I write. You know, everything that I go and do, I research and prepare. And so I i gyd yn ymwneud â phopeth rydw i'n ei wneud, rydw i'n ymwneud â'r holl beth rydw i'n ei wneud. Rydw i'n ymwneud â'r holl beth rydw i'n ei wneud, rydw i'n ymwneud â'r holl beth rydw i'n ei wneud.
[12:08.000 -> 12:12.000] Rydw i'n ymwneud â'r holl beth rydw i'n ei wneud, rydw i'n ymwneud â'r holl beth rydw i'n ei wneud.
[12:12.000 -> 12:16.000] Rydw i'n ymwneud â'r holl beth rydw i'n ei wneud.
[12:16.000 -> 12:20.000] Rydw i'n ymwneud â'r holl beth rydw i'n ei wneud.
[12:20.000 -> 12:24.000] Rydw i'n ymwneud â'r holl beth rydw i'n ei wneud.
[12:24.000 -> 12:29.120] Rydw i'n ymwneud â'r holl bethwyr rydyn ni wedi'u hymweld ar y podcast, Holly, oedd yn ddysgwyr cymdeithasol iawn o'r blwyddyn, a'i enw'n Stephen Bartlett,
[12:29.760 -> 12:35.040] ac roedd yn siarad am y syniad hwn o fod wedi'i ymdrechu mewn sylwad o syndrome'n ddifrifol
[12:35.040 -> 12:40.240] gan edrych ar ddewis i seilio'r creddiadau hwnnw. Felly, mwy o ddewis y gafodd,
[12:40.240 -> 12:42.960] mwy o ddewis y byddai'n dechrau credu yn ei hun.
[12:42.960 -> 12:46.000] Nawr, gan y cyfansoddau adewiswyd Jake ar ddechrau hyn
[12:46.000 -> 12:50.000] a'r gwahaniaeth a wnaethwch ei wneud i llawer o bywydau,
[12:50.000 -> 12:54.000] a ydych chi'n parhau i ddweud yma o ble ddewiswyd chi?
[12:54.000 -> 12:58.000] A does hynny'n helpu i sefydlu creu fyw yng nghanol eich hun?
[12:58.000 -> 13:01.000] Dwi ddim yn credu bod yn gwbod.
[13:01.000 -> 13:08.160] Dwi'n edrych yn ôl ar hyn o bryd, efallai yn fy 70au, a dweud, wel, diwethaf chi'n gwneud gwaith da. think I ever do. I'll look back at this time and maybe in my 70s you know and say well you've done
[13:08.160 -> 13:16.400] a good job because I think I'm always so much in the future and when I talk about imposter syndrome
[13:16.400 -> 13:22.160] you know I'm not fearful so I go in and try new things. I'm not scared about falling over,
[13:22.160 -> 13:26.640] I'm not scared about failing so maybe that's why the imposter syndrome keeps,
[13:26.640 -> 13:28.120] you know, coming into my life
[13:28.120 -> 13:31.080] because I'm driving myself forward.
[13:31.080 -> 13:32.800] Just downstairs today,
[13:32.800 -> 13:34.640] something happened at Notting Hill High Street.
[13:34.640 -> 13:37.040] My husband came and gave me a big kiss and just said,
[13:37.040 -> 13:38.780] you know, I'm proud of you.
[13:38.780 -> 13:41.200] And I sort of looked at him bemused, you know,
[13:41.200 -> 13:44.720] and I said, oh, you know, did you buy the sweetener
[13:44.720 -> 13:45.000] or whatever I said?
[13:45.000 -> 13:50.000] And then I went upstairs again and it doesn't really register.
[13:50.000 -> 13:56.000] All I know is a lot of good is happening and a lot of people are being supported
[13:56.000 -> 14:00.000] and people are happy with what I create.
[14:00.000 -> 14:01.000] And I am happy.
[14:01.000 -> 14:02.000] I'm deeply happy.
[14:02.000 -> 14:04.000] And I think that's what I'm focused on.
[14:04.000 -> 14:05.200] It's very interesting, I think deeply happy, and I think that's what I'm focused on.
[14:05.200 -> 14:07.360] It's very interesting, I think, when you talk about that,
[14:07.360 -> 14:10.320] but from a personal perspective for me,
[14:10.320 -> 14:11.840] when people go, oh, you're a guy
[14:11.840 -> 14:12.960] from a little village in Norfolk
[14:12.960 -> 14:14.680] that's ended up on the television,
[14:14.680 -> 14:16.960] must feel brilliant, must feel incredible.
[14:16.960 -> 14:19.480] I haven't had a thrill as good as when I got a job
[14:19.480 -> 14:24.340] on Children's BBC in 2001, and I bought a secondhand MGF
[14:24.340 -> 14:25.920] from an old man who lived in Colchester
[14:25.920 -> 14:31.240] for £9,250 and the moment he turned the light on in the garage when I got
[14:31.240 -> 14:34.640] the train to his house and I had this bankers draft he turned the light on in
[14:34.640 -> 14:37.760] the garage and you know those old strip lights that go flick flick flick flick
[14:37.760 -> 14:42.360] flick as it was flicking on and off and I was getting a tiny glimpse of this
[14:42.360 -> 14:45.000] British Racing Green MGF.
[14:45.000 -> 14:47.000] Oh, the thrill!
[14:47.000 -> 14:51.000] And I've never, despite everything that's happened since then,
[14:51.000 -> 14:54.000] I've never had that moment.
[14:54.000 -> 14:58.000] So if I ask you, Holly, the single greatest thrill in your career,
[14:58.000 -> 15:01.000] is it something that happened a week ago or a month ago
[15:01.000 -> 15:04.000] during this period of incredible success,
[15:04.000 -> 15:07.600] or is it something right at the very start of the journey?
[15:07.600 -> 15:12.240] It's interesting what you're talking about there because I don't believe in mentors.
[15:12.240 -> 15:15.360] I believe in people sort of come into your life.
[15:15.360 -> 15:20.080] Certainly for me in my business career, they sort of happen to be there.
[15:20.080 -> 15:26.480] I remember someone at a point in time where I was able to take a bit of money out of the
[15:26.480 -> 15:29.200] business and a very small amount.
[15:29.200 -> 15:36.600] And I do remember that he told me, what you taste now is the sweetest it will ever be.
[15:36.600 -> 15:40.500] You just only have to go all the way to, you know, what people say about billionaires being
[15:40.500 -> 15:45.680] the most unhappy people and then come all the way right crashing down
[15:45.680 -> 15:47.280] to where I am.
[15:47.280 -> 15:50.800] And it's really worth noting that,
[15:50.800 -> 15:53.420] because I think for all entrepreneurs,
[15:53.420 -> 15:57.960] true entrepreneurs, money is in no way a driver.
[15:57.960 -> 16:02.160] So I think that that's something certainly I've held onto.
[16:02.160 -> 16:04.120] And I actually think bootstrapping
[16:04.120 -> 16:07.800] is possibly the best place an entrepreneur can be in,
[16:07.800 -> 16:10.820] because I think an entrepreneur's most happiest place
[16:10.820 -> 16:15.820] is when they're creatively having to think outside of money.
[16:16.520 -> 16:21.520] Money can really dent an entrepreneur's capabilities
[16:21.560 -> 16:22.640] and skill.
[16:22.640 -> 16:24.680] And just going back to what you asked,
[16:24.680 -> 16:27.680] is sort of that moment in time,
[16:27.680 -> 16:30.160] there have been these little moments,
[16:30.160 -> 16:34.400] certainly, I raised four rounds of VC funding
[16:34.400 -> 16:37.240] when the business was going through hard times,
[16:37.240 -> 16:39.200] raising money, no brokers,
[16:39.200 -> 16:41.680] I'm a dyslexic girl with just a few A-levels
[16:41.680 -> 16:43.640] with an E in business studies.
[16:43.640 -> 16:46.720] And I was around a table with 15 Harvard men, do you know what I mean? And I did well. gyda'r un fath o lefelau A, gyda'r E mewn Ymgyrchu Gysylltiadau, ac roeddwn i o ran y bwrdd gyda 15 o bobl ym Mharfod,
[16:46.720 -> 16:49.360] a gafodd i mi ddweud,
[16:49.360 -> 16:51.680] ond rydw i'n dweud i chi,
[16:51.680 -> 16:54.280] mae fy ngwyrfaoedd y diwethaf,
[16:54.280 -> 16:55.840] sut rydw i wedi cael tîm
[16:55.840 -> 16:58.120] sy'n ddweud y byddwn i'n gweithio
[16:58.120 -> 16:59.560] yn ddiweddarau 14 awr,
[16:59.560 -> 17:01.600] fel drosod o hat,
[17:01.600 -> 17:03.840] beth yw'r cynnwys, y brand,
[17:03.840 -> 17:07.000] SME, SOS, y gallwn ni ei d ymlaen, rwy'n credu 24
[17:07.000 -> 17:12.000] awr, fe wnaethon ni. Felly rwy'n ddewis o hynny. Rwy'n teimlo fy mod yn fy
[17:12.000 -> 17:17.000] pen-y-chw, ychydig bob wythnos, yn hytrach na'n meddwl rwyf wedi'i ffwrddio'r
[17:17.000 -> 17:19.000] cymorth gwych.
[17:19.000 -> 17:26.720] Mae rhai o'r cyfrifoldebau rydych chi wedi'u gysylltu yno yn anhygoel, ac rwy'n gwybod eich bod chi'n mor ddiddorol am helpu
[17:26.720 -> 17:34.160] gweithwyr mawr a chyd-dwyrain a bod yn un o'r sôn, ac mae'r SME SOS y gwnaethoch chi'n ei lansio
[17:34.160 -> 17:39.840] yn ddiddorol iawn i hynny. Rwy'n gwybod eich bod chi wedi cael y MBE, rydych chi wedi cael cyfansoddiad iawn,
[17:39.840 -> 17:45.240] ac i rywun sydd yn y stage o'r sgwrs, sut y gafwch chi ddweud ei bobl sy'n y stage o'r sgwrs, sut ydych chi'n dechrau eu hunain
[17:45.240 -> 17:48.720] i ddod â'r heriau bywydau gwirioneddol?
[17:48.720 -> 17:51.040] Mae'n cwestiwn dda iawn.
[17:51.040 -> 17:52.560] I mi, ymddiriedolaethau,
[17:52.560 -> 17:53.960] pan edrychwch ar fy nghyfrif,
[17:53.960 -> 17:57.600] yw ymddiriedolaethau un o'r fformau mwyaf o ddarniad
[17:57.600 -> 17:59.480] y byddwn i'n ei gael arnaf.
[17:59.480 -> 18:01.920] Byddwn i'n dweud y gallwn i gysylltu â phobl.
[18:01.920 -> 18:04.040] Rwy'n ddimwys iawn.
[18:04.040 -> 18:06.240] Ac rwyf hefyd, rwyf wedi cael dweud, that I can connect with people. I am very empathetic and I also, I've been told, you
[18:06.240 -> 18:11.440] know, I've never lost my grounding, however much success I've had and this is not me in
[18:11.440 -> 18:16.720] any way saying, well what a great job Holly you are, you know, you've done. But I haven't
[18:16.720 -> 18:23.760] because actually the happiest times are where you are bootstrapping. The happiest times are,
[18:21.920 -> 18:24.220] are where you are bootstrapping. The happiest times are,
[18:25.800 -> 18:29.480] I'm learning that the simplest things in life are the best.
[18:29.480 -> 18:34.120] And so I feel like I can communicate in a way
[18:34.120 -> 18:37.120] that's honest and vulnerable and open.
[18:37.120 -> 18:39.540] And I think people tap into that.
[18:39.540 -> 18:43.520] I also think it helps when you are building something
[18:43.520 -> 18:48.320] to be in the shoes of the community that you are talking to. Rwy'n credu ei fod yn helpu pan fyddwch chi'n adeiladu rhywbeth i fod yn y sgwrs o'r cymuned y byddwch chi'n siarad â.
[18:48.320 -> 18:50.320] Felly, ie, dydw i ddim yn y Stryd Dda.
[18:50.320 -> 18:51.280] Mae'n ffantastig.
[18:51.280 -> 18:57.640] Mae'n mynd i mewn i mwy na £900,000,000 y mae gennym wedi'i hysbysu i'r economi dros y 14 mlynedd diwethaf.
[18:57.640 -> 18:58.880] Mae wedi dod i mewn i 14 oed.
[18:58.880 -> 19:02.240] Gwnes i hynny oherwydd mae fy mhobl yn dod i mewn i 15 oed.
[19:02.240 -> 19:04.880] Felly, maen nhw'n ymdrechon y mhobl un.
[19:04.880 -> 19:05.000] Ond ar hyn o bryd, rwy'n ymwneud â Holly & Co. My son has just turned 15, so they're basically the same age.
[19:05.000 -> 19:07.120] But right now I'm in Holly & Co.
[19:07.120 -> 19:09.480] And we have tiny marketing budgets,
[19:09.480 -> 19:12.360] and we have a tiny team that is, you know,
[19:12.360 -> 19:16.480] doing what a team of 40 would do normally in a bigger office,
[19:16.480 -> 19:19.120] but there's only seven or eight of us.
[19:19.120 -> 19:22.560] And that is why I feel that I can communicate,
[19:22.560 -> 19:25.800] because I'm back in the shoes of the
[19:25.800 -> 19:29.660] startup. Yes, I've had not in the high street, but I'm just doing it all again.
[19:30.040 -> 19:33.680] And hopefully that's where I can empathise and where they connect with me.
[19:33.720 -> 19:37.880] One of the things we we talk about often on this podcast, Holly, is fault versus
[19:37.880 -> 19:42.600] responsibility and the fact that lots of people hide behind fault for not
[19:42.600 -> 19:46.720] achieving what they want. Oh, it's I can't do that because this happened to me
[19:46.720 -> 19:47.720] or that happened to me.
[19:47.720 -> 19:51.240] And quite often, things do happen that are not our fault.
[19:51.240 -> 19:53.720] Let's take SME, SMS, right?
[19:53.720 -> 19:57.280] And all these small businesses across the UK.
[19:57.280 -> 19:58.640] I have a production company,
[19:58.640 -> 20:00.800] we're just down the road from you in queue,
[20:00.800 -> 20:03.120] and we've had some really difficult conversations
[20:03.120 -> 20:08.240] because we're small and we are only a few years old and we're suddenly have to we've gone from feeling we're healthy to feeling
[20:08.240 -> 20:14.880] we're really unhealthy. Now it's not our fault that coronavirus has happened but I still believe
[20:14.880 -> 20:19.520] it's our responsibility to deal with what's going on at the moment and I think it's always a strong
[20:19.520 -> 20:23.600] message for people that there will always be moments in your life that are not your fault
[20:23.600 -> 20:26.340] but no matter how bad those moments are,
[20:26.340 -> 20:28.160] it's still your responsibility
[20:28.160 -> 20:30.040] to find your own way through, isn't it?
[20:30.040 -> 20:30.880] Oh, yes.
[20:30.880 -> 20:33.560] I mean, even fault and responsibility
[20:33.560 -> 20:35.680] hasn't even ever even occurred to me.
[20:35.680 -> 20:37.760] It's not in my language.
[20:37.760 -> 20:40.380] No is not something to say to me.
[20:40.380 -> 20:43.220] I was talking to someone who said that they were confused.
[20:43.220 -> 20:45.680] I don't understand anyone that says that they're confused,
[20:45.680 -> 20:47.600] because why wouldn't you ask?
[20:47.600 -> 20:52.200] I don't really understand when people blame,
[20:52.200 -> 20:56.600] because actually in that, there must be opportunity.
[20:56.600 -> 20:59.700] I don't actually honestly, hand on heart,
[20:59.700 -> 21:03.440] ever see anything as an insurmountable problem.
[21:03.440 -> 21:06.360] Yes, okay, so with Holly & Co, we need to look at the P&L.
[21:06.360 -> 21:08.520] We need to cut out tons of revenue.
[21:08.880 -> 21:12.360] We are going to not do what we thought we were going to do.
[21:12.640 -> 21:15.520] That sort of was, you know, the 10th thing I did.
[21:15.620 -> 21:19.400] The first thing I did within 24 hours was say, how are we going to help?
[21:19.400 -> 21:23.240] How are we going to use this as an opportunity to get our message, which
[21:23.240 -> 21:25.360] by the way, was always helping small businesses,
[21:25.360 -> 21:31.520] and now they need it. 24 hours guys, we're going to build a brand and I'm going to do a live video
[21:31.520 -> 21:37.440] 24 hours on from this moment in time. Here's the list of things we've got to do, do it, and we
[21:37.440 -> 21:43.280] recorded our first video. We then went out to people who that we spoke to and said, you know
[21:43.280 -> 21:51.280] what, we're going out there, we've got great traction, would you like to be involved too? Everyone's budgets are absolutely tiny,
[21:51.280 -> 21:57.280] but they have supported us. We didn't build it with money in mind, we never built it in
[21:57.280 -> 22:05.320] any way thinking that. But the point is, is that the opportunity was there to amplify the help that we gave
[22:05.320 -> 22:12.120] and that optimism, that sort of opportunity, that the adventure that we
[22:12.120 -> 22:18.760] could go on absolutely overtook any thought of looking at failure. There are
[22:18.760 -> 22:22.880] no excuses, you know, you don't get a golden star for an excuse, you don't get
[22:22.880 -> 22:29.040] anything. If you are an entrepreneur, you are made for these moments in time, you don't get a golden star for an excuse, you don't get anything. If you are an entrepreneur, you are made for these moments in time.
[22:29.040 -> 22:32.480] You know, that entrepreneurial spirit, you're born as a fighter.
[22:32.480 -> 22:36.920] On our podcast, we love to highlight businesses that are doing things a better way so you
[22:36.920 -> 22:38.620] can live a better life.
[22:38.620 -> 22:41.960] And that's why when I found Mint Mobile, I had to share.
[22:41.960 -> 22:48.860] So Mint Mobile ditched retail stores and all those overhead costs and instead sells their phone plans online and passes those
[22:48.860 -> 22:52.960] savings to you. And for a limited time they're passing on even more savings
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[22:58.220 -> 23:06.480] you purchase a three-month plan. That's unlimited talk, text and data for $15 a month.
[23:06.480 -> 23:11.480] And by the way, the quality of Mint Mobile's wireless service in comparison to providers
[23:11.480 -> 23:14.400] that we've worked with before is incredible.
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[23:33.140 -> 23:37.620] Use your own phone with any Mint Mobile plan, bring your phone number along with all your
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[23:39.180 -> 23:43.780] So ditch overpriced wireless with Mint Mobile's limited time deal and get premium wireless
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[23:48.920 -> 23:53.440] month unlimited wireless plan for just 15 bucks a month go to mintmobile.com
[23:53.440 -> 24:00.960] slash HPP. That's mintmobile.com slash HPP. Cut your wireless bill to 15 bucks a
[24:00.960 -> 24:07.000] month at mintmobile.com slashhpp. Mae cyfrifau a phwyllgorau ar y rhan o'r gwasanaethau
[24:07.000 -> 24:09.000] yn ymwneud â Mint Mobile ar gyfer y deunyddau.
[24:10.000 -> 24:13.000] Gallaf i chi gofyn cwestiwn personol yma,
[24:13.000 -> 24:16.000] Holly, oherwydd byddwn yn dweud y bydd un o'r
[24:16.000 -> 24:18.000] mwyaf o'r broblemau sy'n cael eu cael arno'n ddiweddarach
[24:18.000 -> 24:21.000] yw pan mae gennych ddynion sy'n gwneud
[24:21.000 -> 24:23.000] ddiddorol o'r gwasanaethau, o'r gwasanaethau
[24:23.000 -> 24:47.920] a'r gwasanaethau a'r gwasanaethau a'r gwasanaethau a'r gwasanaethau a'r gwasanaethau a'r gwasanaethau a'r gwasanaethau a'r gwasanaethau a'r gwasanaethau ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddorol ddiddor i ffwrdd. Felly os ydych chi'n mynd i fy mhrogol o'ch gysylltiad gyda'ch ffwrdd, sy'n dod o'r pwynt o edrych mwy pessimistig,
[24:47.920 -> 24:54.080] sut y gafoddwch iddo ddweud ei fod yn ymwneud â'ch ddream o Not on the High Street a Holly
[24:54.080 -> 24:56.560] ac yna SME, SOS?
[24:56.560 -> 25:07.340] Roedd Harry yn tri mlynedd oedd pan ddechreuodd y ddream Not on the High Street Dream started from the kitchen table. And not only was he that character,
[25:07.340 -> 25:10.260] but I was a mom of a three month old.
[25:10.260 -> 25:13.100] And we had very little income coming in.
[25:13.100 -> 25:14.740] He worked in the public sector
[25:14.740 -> 25:19.120] and I was working in freelance magazine sales.
[25:19.120 -> 25:23.780] So I actually think as much as he is very pessimistic,
[25:23.780 -> 25:25.880] he does adore me.
[25:25.880 -> 25:27.120] And that's always been the thing.
[25:27.120 -> 25:29.080] We've just celebrated 18 years
[25:29.080 -> 25:31.260] and actually he asked me to marry him last week.
[25:31.260 -> 25:32.720] So that was a lovely thing.
[25:34.280 -> 25:35.120] But yeah, it's only-
[25:35.120 -> 25:36.040] I hope you said yes.
[25:36.040 -> 25:39.080] I did, it's taken 18 years, but you know, it's all right.
[25:39.080 -> 25:39.920] That's good.
[25:39.920 -> 25:40.820] And it was lovely.
[25:40.820 -> 25:43.400] And my son who's 15 got asked to be best man
[25:43.400 -> 25:45.880] and it was just a wonderful, beautiful moment.
[25:45.880 -> 25:48.020] But I would say that right at the beginning
[25:48.020 -> 25:51.140] of our relationship, he did believe in me.
[25:51.140 -> 25:56.140] And then I would say the road of an entrepreneur
[25:56.480 -> 26:00.520] is not an easy one when it comes to loved ones.
[26:00.520 -> 26:03.680] We have gone on that relationship rollercoaster.
[26:03.680 -> 26:05.500] There were a lot of lows
[26:05.500 -> 26:09.560] because the pressure of an entrepreneur is so personal,
[26:09.560 -> 26:12.600] especially when you've got the entire household income
[26:12.600 -> 26:13.920] on your shoulders.
[26:13.920 -> 26:15.720] Certainly within three, four years,
[26:15.720 -> 26:18.480] I was the sole breadwinner and I have always been.
[26:18.480 -> 26:20.600] It is an incredible pressure
[26:20.600 -> 26:26.000] and I feel that you really, really have to get them to come on board.
[26:26.000 -> 26:30.320] So there would be ways that I would speak to him, ways that I would give information.
[26:30.320 -> 26:35.920] Now I wasn't managing him, but I do think entrepreneurs have to realize that, you
[26:35.920 -> 26:39.280] know, the journey that we choose is not for everyone.
[26:40.080 -> 26:45.120] Hopefully you've got their support, but you've got to help them come for the ride.
[26:45.120 -> 26:46.740] You know, the risk I would take
[26:46.740 -> 26:49.460] is not the same level of risk he would take.
[26:49.460 -> 26:54.240] And it can bring out massive fear in those around you.
[26:54.240 -> 26:56.560] And for a very long time when I was younger,
[26:56.560 -> 26:58.220] I didn't realize it was fear.
[26:58.220 -> 27:02.100] I believed that it was someone stopping me in my tracks,
[27:02.100 -> 27:04.460] you know, trying to put a roadblock in there.
[27:04.460 -> 27:08.800] And after a 10 hour day, you know, chi'n gwybod, mae angen i chi gael ei gael fel cysylltiad yn y gofod.
[27:08.800 -> 27:12.000] Felly rwy'n teimlo bod hynny'n un o'r pethau rydw i'n dysgu,
[27:12.000 -> 27:17.600] rydyn ni wedi dysgu am 18 mlynedd, rydyn ni wedi dysgu sut i gyfathrebu am busnes
[27:17.600 -> 27:21.360] a'r hyn rydw i'n ei wneud, ac rydw i ddim yn gynhyrchu popeth yn ôl.
[27:21.360 -> 27:25.400] Felly, pa mor o'r hollywood y byddwch chi'n meddwl, mae'n anodd iawn. Ar hyn o bryd rwy'n deall gyda llawer o busnesau
[27:25.400 -> 27:27.000] sy'n mynd ymlaen nawr,
[27:27.000 -> 27:29.400] nid dim ond y rollercoaster normol
[27:29.400 -> 27:31.000] o byd athrofynol.
[27:31.000 -> 27:33.000] Mae'n deall y pethau'n dda.
[27:33.000 -> 27:35.000] Mae gennynt ddau mlynedd o arian
[27:35.000 -> 27:36.000] wedi'u rhoi i'w gilydd.
[27:36.000 -> 27:38.000] Ond mae'n anodd iawn i'w gilydd.
[27:38.000 -> 27:40.000] Mae'n anodd iawn i'w gilydd.
[27:40.000 -> 27:42.000] Mae'n anodd iawn i'w gilydd.
[27:42.000 -> 27:44.000] Mae'n anodd iawn i'w gilydd.
[27:44.000 -> 27:45.520] Mae'n anodd iawn i'w gilydd. Mae'n anodd iawn i'w gilydd. yn mynd drwy, nid dim ond y rôl arferol o byd ymgyrchol,
[27:45.520 -> 27:48.640] maen nhw'n deall y pethau da, maen nhw'n cael
[27:48.640 -> 27:51.280] un mlynedd o arian o'r gwaith yn y bân,
[27:51.280 -> 27:52.800] rydyn ni'n mynd i wneud beth.
[27:52.800 -> 27:54.720] Ac nawr dyma lle byddwn yn dweud,
[27:54.720 -> 27:57.200] mae angen i chi ddod â hynny,
[27:57.200 -> 27:58.880] oherwydd pan ydych chi'n deall y
[27:58.880 -> 28:01.040] momenau o bywyd a mort,
[28:01.040 -> 28:03.200] yr oeddwn i'n deall yn siŵr,
[28:03.200 -> 28:04.880] ond ar hyn o bryd byddwn yn argymell
[28:04.880 -> 28:08.000] i bobl ddod â'r broblem hwn, moments, which I have certainly dealt with. But right now I would advise people to definitely share that problem
[28:08.000 -> 28:12.000] because this is where it can get very tricky.
[28:12.000 -> 28:17.000] You know, mental health, if you feel like you're trying to keep something alive
[28:17.000 -> 28:21.000] in your own home office and no one else knows,
[28:21.000 -> 28:23.000] you have to reach out to people.
[28:23.000 -> 28:25.600] And I do feel that there is a lot of support out there.
[28:25.600 -> 28:27.120] I mean, certainly I'm giving support
[28:27.120 -> 28:29.760] from that emotional side and trying to demystify
[28:29.760 -> 28:31.080] what the government is saying
[28:31.080 -> 28:32.280] and all these sorts of things.
[28:32.280 -> 28:34.900] And there is quite a bit of help out there
[28:34.900 -> 28:36.900] that people can gain.
[28:36.900 -> 28:37.740] Because as I said,
[28:37.740 -> 28:39.960] there's nothing worse than the cash stress.
[28:39.960 -> 28:41.480] I think it's important to talk about
[28:41.480 -> 28:42.480] this sort of stuff as well,
[28:42.480 -> 28:44.760] because often when we have conversations
[28:44.760 -> 28:50.000] with high achieving, high performance individuals, we talk about the great stuff.
[28:50.000 -> 28:59.000] And I think sometimes maybe people are listening at home thinking I'd love to be an entrepreneur, I feel like I could be the next Holly Tucker, but she obviously finds it so easy.
[28:59.000 -> 29:08.780] She obviously has no barriers or no issues to deal with. I'm not that person, therefore it won't happen to me. So how do you deal with periods where you're not fine? Because it's not true to
[29:08.780 -> 29:10.700] say you're always fine, is it?
[29:10.700 -> 29:17.220] No, I'm not always fine. I'm a good coach for myself. And I think some people have that
[29:17.220 -> 29:23.580] skill. I'm the Duracell bunny of many, sort of in a, in a, the right sense of the word
[29:23.580 -> 29:25.700] there. You know, I prop a lot of people up.
[29:25.700 -> 29:27.600] People like my sunshine.
[29:27.600 -> 29:29.740] And then when they feel like they're in the shade,
[29:29.740 -> 29:31.880] it doesn't go down very well.
[29:31.880 -> 29:36.880] So I know that I need to be and want to be as my character.
[29:38.740 -> 29:43.740] I'm certainly very grounded in that money is not plentiful
[29:43.980 -> 29:47.040] and it's not to a point where I'm sort of sitting
[29:47.040 -> 29:53.200] on Necker Island and you know it's all everything is perfect and in a way again
[29:53.200 -> 29:58.880] that sort of keeps me at my happiest. You know I do think that there is something
[29:58.880 -> 30:05.000] about striving and building that always gets me into the best frame of mind.
[30:05.000 -> 30:09.000] If I said, here's nine billion pounds and no more battles,
[30:09.000 -> 30:12.000] no more entrepreneurship, no more fights, no more failings,
[30:12.000 -> 30:16.000] no more successes, just the nine billion pounds, go and spend it.
[30:16.000 -> 30:20.000] What would you take? The money or the place you are now?
[30:20.000 -> 30:28.320] If I was allowed to, I'd ask, OK, if I take a few million Os oeddwn i'n gallu, roeddwn i'n gofyn, iawn os ddweudwn i'r miliwn a'i rhoi'r rhain i chi,
[30:28.320 -> 30:32.080] ond mewn gwirionedd, roeddwn i'n rhoi'r llawer i'r holl ddau.
[30:32.080 -> 30:36.080] Roedd yna rhan o'r gyrfa rydw i'n ei wneud,
[30:36.080 -> 30:38.880] nid dim ond y sefydliad, ond yna'r sefydliad a oedd yn grwpio.
[30:38.880 -> 30:42.000] A o'r dyddiau rydw i'n dweud,
[30:42.000 -> 30:44.720] y pethau cyntaf sy'n ymuno â Notting Hill,
[30:44.720 -> 30:47.460] dwi'n dweud, dwi'n dweud, dwi'n dweud, dwi'n dweud, from the days where I told the first businesses that joined Nottingham High Street, don't be ridiculous, we're gonna turn over a million.
[30:47.460 -> 30:49.180] We're not that type of business,
[30:49.180 -> 30:50.580] and then you start hitting,
[30:50.580 -> 30:52.820] these are the sales going through Nottingham High Street.
[30:52.820 -> 30:57.740] And now we're into well past 150, 200 million a year.
[30:57.740 -> 31:00.980] And so, at those points in time,
[31:00.980 -> 31:02.940] CEO, I was chairwoman,
[31:02.940 -> 31:08.200] I was the chairwoman of all these VCs and gosh,
[31:08.200 -> 31:10.720] I was becoming a she-man, quite honestly.
[31:10.720 -> 31:16.680] Yes, there would be that holiday that, you know, somehow I was allowed to go and take
[31:16.680 -> 31:20.780] because for me to be out of the business for two weeks was a complete nightmare.
[31:20.780 -> 31:24.680] And yes, you would fly on business class and yes, you're going to stay in absolutely beautiful
[31:24.680 -> 31:26.400] hotels.
[31:26.400 -> 31:29.680] I had those moments, I have to say, I had those moments,
[31:29.680 -> 31:32.640] but the thing that happened was I realized
[31:32.640 -> 31:36.500] that I was living this sort of executive life,
[31:36.500 -> 31:39.620] and I was not being the true Holly Hurricane.
[31:39.620 -> 31:42.020] I wasn't my creative self.
[31:42.020 -> 31:45.520] So what I did is I would change those things around
[31:45.520 -> 31:48.840] and now I take family adventures.
[31:48.840 -> 31:52.280] So we set a budget and we set that budget
[31:52.280 -> 31:53.920] and we'll go out to Africa
[31:53.920 -> 31:57.000] and we will spend two weeks in Africa touring around
[31:57.000 -> 31:59.440] or we'll go to Borneo and we'll tour around Borneo
[31:59.440 -> 32:01.840] and we will bootstrap it a bit,
[32:01.840 -> 32:03.920] because that adventure,
[32:03.920 -> 32:07.200] me lying under the stars with my son,
[32:07.200 -> 32:10.760] eating a hot dog, well, it beats anything
[32:10.760 -> 32:13.880] and you don't need the money to create that.
[32:13.880 -> 32:16.600] And that is also why I advise a lot of the businesses
[32:16.600 -> 32:20.160] that I do advise, look at the end goal.
[32:20.160 -> 32:22.160] If you want to go and have an island,
[32:22.160 -> 32:23.440] if you want to have a car,
[32:23.440 -> 32:24.720] if you want to have the huge house,
[32:24.720 -> 32:29.120] if you want to go and do that, well, then the options you need to go and have an island, if you want to have a car, if you want to have the huge house, if you want to go and do that, well then the options you need to take from step one
[32:29.120 -> 32:32.720] are a list of options that may be turning right.
[32:32.720 -> 32:37.520] But if you want to have a business where you can involve your family,
[32:37.520 -> 32:42.080] have, you know, wonderful moments and milestones, but you plan to work,
[32:42.080 -> 32:45.000] because work is what grounds you and makes you have purpose in your life until you're 70, ond rydych chi'n cynllunio i weithio, oherwydd weithio yw'r peth sy'n eich gwneud eich bod chi'n cael rhan o'ch bywyd
[32:45.000 -> 32:50.000] yn eich bywyd, hyd at eich 70, bydd eich gweithio'n ymdrech. Ac rwy'n credu nad ydyn nhw'n gofyn
[32:50.000 -> 32:55.000] at y dyfodol rydyn nhw'n edrych arno i gael, nid fel busnes,
[32:55.000 -> 32:58.000] dydyn nhw ddim yn gwybod pa mor arian rydw i eisiau gwneud, ond yn personol.
[32:58.000 -> 33:02.000] Holly, gallaf gofyn, rwy'n gofyn, gwrando i chi, mae'n anhygoel,
[33:02.000 -> 33:11.200] a dyna oedd un o'r ffraseau sy'n ymdrech â'r enw Holly Hurricane, ond mae hefyd yn ddiddorol.
[33:11.200 -> 33:16.160] Felly, beth wyt ti'n ei wneud i ddewis, i ddod o hyd i'ch batreoedd?
[33:16.160 -> 33:22.400] Beth rydw i'n ei wneud yw ddysgu. Mae fy nhws yn ymdrech i
[33:22.400 -> 33:28.960] Notting Hill Street a'r gweithd in quality amount of time with my son rather than quantity.
[33:28.960 -> 33:32.040] I was never a mum that could play on the floor and do trains,
[33:32.040 -> 33:36.120] but I am a mum that can help him build his first business called Sugar Boy.
[33:36.120 -> 33:41.680] And so we'll hang out and we'll draw and we'll design his new packaging
[33:41.680 -> 33:45.800] and I will be with my family and my friends.
[33:45.800 -> 33:48.880] So in a way, I don't have work-life balance.
[33:48.880 -> 33:52.160] I just have the bricks that I build in my life.
[33:52.160 -> 33:54.800] And that could be nine o'clock at night.
[33:54.800 -> 33:57.280] It could be 10 o'clock in the morning.
[33:57.280 -> 33:59.280] You know, there isn't this distinction
[33:59.280 -> 34:01.680] where I need to sort of turn off,
[34:01.680 -> 34:03.560] because I love what I do.
[34:03.560 -> 34:06.000] It's the Shakespeare quote, isn't it? Make your passion your job and you never need to work
[34:06.000 -> 34:08.000] another day in your life.
[34:08.000 -> 34:11.000] I also think that sometimes we get obsessed with saying,
[34:11.000 -> 34:14.000] oh, you have to have a work-life balance,
[34:14.000 -> 34:15.000] you have to have time out.
[34:15.000 -> 34:18.000] We're all very individual and maybe the truth is
[34:18.000 -> 34:20.000] that you get such a thrill, as you've said,
[34:20.000 -> 34:24.000] from what you do that you don't need to go and lay on a beach.
[34:24.000 -> 34:25.160] We're all different and I don't need to go and lay on a beach.
[34:25.160 -> 34:29.760] You know, we're all different and I don't think that we should frown on people that
[34:29.760 -> 34:32.240] are like, well, I just love working and I want to work all the time.
[34:32.240 -> 34:34.240] That's kind of okay, isn't it?
[34:34.240 -> 34:38.040] Because it sounds to me like when you're with your son, partly you are kind of
[34:38.040 -> 34:40.800] secretly working because you're developing a business, you're doing what you love.
[34:40.840 -> 34:42.280] You're living your passion, right?
[34:43.760 -> 34:46.320] Even if I'm in the hairdresser, you know, I'll be sitting here
[34:46.320 -> 34:48.920] and my highlights done and I'm always designing the new
[34:48.920 -> 34:52.080] hairdresser he should start or there was a moment I was in
[34:52.400 -> 34:55.960] South Africa and I was in the remotest place I can tell you
[34:55.960 -> 35:00.040] we're driven eight hours. We'd taken a plane out of Cape Town
[35:00.040 -> 35:03.440] and then we'd driven eight hours and I'd just been taking turtles
[35:03.440 -> 35:06.220] into the sea that were hatching and all this sort of stuff.
[35:06.220 -> 35:08.120] Literally you could see no one.
[35:08.120 -> 35:10.400] My son was just stung with a scorpion.
[35:10.400 -> 35:12.720] I'm talking in the middle of nowhere
[35:12.720 -> 35:15.880] and someone recognized me and said,
[35:15.880 -> 35:17.320] oh, you're not Holly from Not On The High Street.
[35:17.320 -> 35:18.600] And I said, oh yes, no, I am.
[35:18.600 -> 35:21.760] She said, well, now I've got you at the moment.
[35:21.760 -> 35:22.800] I'm just wondering.
[35:23.680 -> 35:25.280] I spent the next two hours,
[35:25.280 -> 35:32.160] you know, drinking cocktails, but designing a business. And I truly believe it's not work.
[35:32.720 -> 35:39.440] It is my life. It is my full life. I'm living my fullest life. No one has work-life balance,
[35:39.440 -> 35:44.560] you know, I don't believe they have work-life balance if they're truly happy and have a purpose
[35:44.560 -> 35:45.440] as a whole.
[35:45.440 -> 35:50.640] You see the messages from you Holly are coming through loud and clear that you know you can have that pride of ownership,
[35:50.640 -> 35:57.840] you don't need to work for anybody else, you can do something that really means something, you can live your passion.
[35:57.840 -> 36:04.480] But I think it's also really important to point out that I think when I was growing up there was no option,
[36:04.480 -> 36:05.840] I don't believe of being an
[36:05.840 -> 36:10.400] entrepreneur. You went to see the careers person at school and they told you a job you could do and
[36:10.400 -> 36:13.600] as I explained to you before we started the podcast my parents would have been delighted
[36:13.600 -> 36:19.600] if I'd have ended up on a management training scheme with a big retail business or something
[36:19.600 -> 36:25.480] because that's the job for life. I think now all young people think I could be an
[36:25.480 -> 36:29.840] entrepreneur but I think it's really important to point out that it isn't for
[36:29.840 -> 36:34.600] everyone and it isn't easy and it isn't guaranteed money in your pocket 9 to 5
[36:34.600 -> 36:38.480] switch off at 5 p.m. have your weekends to yourself go drinking with your mates
[36:38.480 -> 36:44.280] on a Friday that's the key isn't it? Yeah I mean there's so much positivity about
[36:44.280 -> 36:45.520] this journey, but
[36:45.520 -> 36:51.280] there is an absolute reality. You have to want the life that I've just said, a full
[36:51.280 -> 36:56.000] life within your business and within your world, personal world, that merges as
[36:56.000 -> 37:01.200] one and there is no real distinction. Because, you know, I and I've been
[37:01.200 -> 37:05.280] interviewed quite a bit and people sort of saying, well, now you've made it
[37:05.280 -> 37:08.740] or you have these moments where I can have weekends
[37:08.740 -> 37:11.840] where I don't work or all these sorts of things.
[37:11.840 -> 37:13.160] There is a real reality.
[37:13.160 -> 37:17.200] When you build businesses out of your purpose of yourself,
[37:17.200 -> 37:20.760] it is every waking hour, you're on call always.
[37:20.760 -> 37:22.880] The businesses I know to be successful
[37:22.880 -> 37:29.660] and the entrepreneurs and founders I really respect who have built businesses over 20, 30 years, some of the biggest
[37:29.660 -> 37:34.180] brands that we know in the UK, they still work like I'm working. I was talking to a
[37:34.180 -> 37:41.240] hotelier, Robin, who owns the Pig Hotels and he still sleeps in every single
[37:41.240 -> 37:45.000] bedroom of every single hotel that they create.
[37:45.000 -> 37:47.000] It's that obsession with detail.
[37:47.000 -> 37:51.000] He's still there choosing the next chandelier for the next place that they're going to do
[37:51.000 -> 37:57.000] and they go to some antiques fairs because that's the pleasure he gets out of the business he's created,
[37:57.000 -> 38:02.000] along with having thousands of employees and all these sorts of things.
[38:02.000 -> 38:05.000] But I love that and it's a real example and he's
[38:05.000 -> 38:11.000] been doing it 20, 30 years. He still does that. This guy could, we could all think,
[38:11.000 -> 38:15.360] you know, he's made it, it's done. So many people I know will never sell their
[38:15.360 -> 38:19.640] businesses. You know, they might get investment and take some money out but
[38:19.640 -> 38:28.040] ultimately, you know, us entrepreneurs are a bit lost. You know, it's not many people talk about the other side.
[38:28.040 -> 38:33.580] You know, this, if it is you and you brought it up and it is your DNA, it is very hard
[38:33.580 -> 38:35.940] to sort of take the founder out.
[38:35.940 -> 38:41.120] That leads me on to talking about people around you, Holly, because it's great that you've
[38:41.120 -> 38:44.400] got the energy and that you're the founder and it's your business and you feel a sense
[38:44.400 -> 38:45.640] of ownership. How do you find people founder and it's your business and you feel a sense of ownership.
[38:45.640 -> 38:49.240] How do you find people to come along for the ride with you?
[38:49.240 -> 38:50.960] And I'm talking about people in your business
[38:50.960 -> 38:53.360] from the very top who you sit alongside
[38:53.360 -> 38:55.320] to people who are coming in at the entry level,
[38:55.320 -> 38:59.640] but still have to buy in to your beliefs.
[38:59.640 -> 39:03.640] What are those, we call them non-negotiable behaviors.
[39:03.640 -> 39:04.600] What are yours?
[39:04.600 -> 39:06.800] Well, right at the beginning of Nottingham High Street,
[39:06.800 -> 39:08.360] when, you know, you can forget it,
[39:08.360 -> 39:10.520] we had any money for recruitment agencies
[39:10.520 -> 39:12.000] or anything like that.
[39:12.000 -> 39:14.040] Number one was all the family and friends
[39:14.040 -> 39:16.920] and friends of family and their cousins,
[39:16.920 -> 39:20.080] because they were the people who would work tirelessly
[39:20.080 -> 39:22.400] for not much money and believed in you.
[39:22.400 -> 39:25.720] But as we moved on, one of the great things that we found
[39:25.720 -> 39:28.360] when certainly in those early days of Nottingham High Street
[39:28.360 -> 39:31.200] was we would recruit our customers.
[39:31.200 -> 39:32.200] So we would send out,
[39:32.200 -> 39:34.560] and these are the days before social media,
[39:34.560 -> 39:36.680] we would send out emails to our customers
[39:36.680 -> 39:39.680] and just let them know of the roles that we were looking for.
[39:39.680 -> 39:43.440] And it was incredible because when you buy into a brand
[39:43.440 -> 39:46.320] or a person or a founder, that sort
[39:46.320 -> 39:49.240] of storytelling element just travels.
[39:49.240 -> 39:54.400] And so we were finding that our story of hiring was traveling up and down the country and
[39:54.400 -> 39:57.360] we were finding amazing people.
[39:57.360 -> 40:01.840] As time then went on and you become a bigger business, et cetera, et cetera, and there's
[40:01.840 -> 40:09.520] less time to sort of recruit in creative ways and you're needing to bring in, you know, ac yn ystod y cyfnod, ac mae'n rhaid i chi ddod o'r iaith creadigol a'ch bod yn ei roi i 50 o bobl dros dwy mlynedd
[40:09.520 -> 40:15.920] a phopeth yma. Roedd yna bob amser yn ymddangos iddynt dweud i bobl,
[40:15.920 -> 40:21.440] felly nid ym Mhrifysgol Cymru, ac hefyd yn y Llyfrgell Holian, yw'r gweithgareddau y mae angen i chi ddod o'r iaith
[40:21.440 -> 40:28.640] fel os oeddech chi'n gweithio yn y sector cyfrifiadur. Mae'r cymuned hwn yn angen i chi ddod o'r gwaith yn eich bod chi'n gweithio yn y sector cyfrifol. Mae'r cymuned hwn yn rhaid i chi ddod o'r gwaith yma.
[40:28.640 -> 40:30.960] A allwch chi ddangos fy mod i'r cyfrif o hynny?
[40:30.960 -> 40:33.440] Mae nifer o bobl yn dod,
[40:33.440 -> 40:36.480] y cyfrifau gorau, nid ydynt wedi brynu cynnyrch,
[40:36.480 -> 40:39.200] ac roedd hynny'n gyfrifiad o fath o ffyn,
[40:39.200 -> 40:42.000] ac yna rhai o bobl yn dod i mewn i sut
[40:42.000 -> 40:44.560] oedd eu rhain yn cael gweithiau
[40:44.560 -> 40:47.500] a sut oeddent wedi'u cyrraedd, yn ddiogelu'r gwaith gwaith gawd o gweithiau fach. would delve into how their parents used to have businesses and how they were brought up respecting the hard work
[40:47.500 -> 40:48.600] of small businesses.
[40:48.600 -> 40:52.800] And so their belief, their purpose, their values
[40:52.800 -> 40:57.400] were already embedded in my missions outside of myself.
[40:57.400 -> 40:59.300] That is a non-negotiable.
[40:59.300 -> 41:03.000] And also another thing would be hard work.
[41:03.000 -> 41:04.500] Because I work incredibly hard.
[41:04.500 -> 41:07.560] And one of the things I've found over time is
[41:07.560 -> 41:09.300] you need people who want to work
[41:09.300 -> 41:10.880] in an entrepreneurial business,
[41:10.880 -> 41:14.560] who can move with the times and who are adaptable.
[41:14.560 -> 41:18.440] And so many people think that they are, they want to be,
[41:18.440 -> 41:20.320] but my goodness, when you start, you know,
[41:20.320 -> 41:23.320] revving and pushing a foot on that accelerator,
[41:23.320 -> 41:26.240] you can tell there's a lot of people who can't keep up. It's a quite a hard thing to look for in that interview process. a chael y pwll ar y cynyddiadur, gallwch ddweud bod llawer o bobl sy'n gallu eu cymryd.
[41:26.240 -> 41:29.360] Mae'n beth yn anodd iawn i'w edrych arnyn nhw yn y broses o gyfarfodydd.
[41:29.360 -> 41:30.960] Gallwch yn unig gweld e.
[41:30.960 -> 41:34.000] Rwy'n dweud bob amser, rwy'n gobeithio y gallwn gwrdd â phobl
[41:34.000 -> 41:38.480] a gael cyd-dreth gyda nhw cyn i ni ffwrddio ac yn gweithio gyda'i gilydd.
[41:38.480 -> 41:49.520] Oherwydd gallwch ddweud, ar ôl siws mlynedd, a allent gynhyrchu'r prifysgrif? Rwyf wedi clywed gwych gyfarfod yn unwaith am rywun sy'n gweithio ar gyfer Walt Disney Holiday a dweud
[41:49.520 -> 41:55.520] y byddai un o'r ffyrdd y byddai'n ymgyrchu oedd ei fod yn cyfrifol i ddod i'r dîm gyda nhw
[41:55.520 -> 41:59.120] ac y byddai'n edrych yn ddiogel i weld a oeddent yn rhoi salt a phopur ar eu bwyd cyn iddynt
[41:59.120 -> 42:02.960] mwynhau'r pwysau. Oherwydd mae hynny'n cydnabod iddyn nhw a oeddent yn ymgyrchu'n ddiweddar
[42:02.960 -> 42:07.000] neu a oeddent yn ymgyrchu i ddod i'r dîm yn ddiogel i ddrysio'r dîmedd yn cydweithio iddo, os oedden nhw'n ddarlithio'n agos neu os oedden nhw'n barod i ddod yn agos i ddrys y ddis
[42:07.000 -> 42:09.000] cyn iddynt ddechrau gwneud y gwaith.
[42:09.000 -> 42:12.000] Dydyn ni ddim yn gallu eu ddatgoli am 6 mlynedd cyn i chi'w ddod i'w bywyd.
[42:12.000 -> 42:15.000] Felly, beth yw'r un peth y byddwch chi'n edrych arno
[42:15.000 -> 42:17.000] pan ydych chi'n gwrthi nhw pan fyddant yn dod i mewn?
[42:17.000 -> 42:19.000] Beth yw'r un peth y byddwch chi'n ei ddweud,
[42:19.000 -> 42:21.000] gwneud rhywun ddim yn y ffyrdd ymlaen,
[42:21.000 -> 42:23.000] a dynol o'ch trwydd?
[42:23.000 -> 42:26.960] Byddwn i'n dweud, mae'n mynd i ffwrdd ac ym mhob ystafell y ffrindiau eich trwyddi? Byddwn yn dweud ei fod yn ymwneud ag ymhellach a'r ffyrdd.
[42:26.960 -> 42:31.560] Mae'r bobl yn fy nîm nawr wedi'u llai'n fy nhau
[42:31.560 -> 42:33.840] o'r cyfan rydw i wedi cymryd â nhw.
[42:33.840 -> 42:36.000] Byddai wedi paratoi'r cyfrifiad,
[42:36.000 -> 42:38.760] nid wyf wedi gofyn iddyn nhw paratoi'r cyfrifiad o'r cyfrifiad.
[42:38.760 -> 42:41.400] Mae wedi dod a'i gyflawni'r sŵp
[42:41.400 -> 42:44.000] llwyth o gynhyrchau bydau bydau bydau
[42:44.000 -> 42:46.600] ac mae'n eisiau ddweud wrthym ni stori. Dyna sut maen nhw'n mynd i gyflawni'r cyfrifiad. open up a suitcase full of small business products that they've bought and they want to tell me a story. That's how they're going to conduct the
[42:46.600 -> 42:51.240] interview. People that come to me and say, you know what, I know you're really busy
[42:51.240 -> 42:55.600] and I want to work for you so let me just take this interview on, let me tell
[42:55.600 -> 43:01.680] you about me and in a creative way. That is what gets me. So I would say that that
[43:01.680 -> 43:07.240] is the one thing, the people who have blown me away are the people who have the,
[43:07.240 -> 43:08.960] almost the knowledge of myself
[43:08.960 -> 43:11.520] that I will want to be interested in them.
[43:11.520 -> 43:13.800] I want to be excited about them.
[43:13.800 -> 43:16.820] And so then they instinctively know that
[43:16.820 -> 43:19.160] and prepare themselves before meeting me.
[43:19.160 -> 43:20.000] Really interesting.
[43:20.000 -> 43:21.840] Look Holly, I think we've got to the point
[43:21.840 -> 43:25.000] where we always finish with some quickfire questions.
[43:25.000 -> 43:29.240] I know we've covered this slightly, but I would love you to give us just the list of three,
[43:29.240 -> 43:33.960] your three non-negotiable behaviours for success.
[43:33.960 -> 43:41.320] I think one is an absolute understanding of how lucky we are to have every single day on this planet healthy,
[43:41.320 -> 43:46.560] and so that they are very grounded with gratitude.
[43:47.160 -> 43:52.320] Two would be a value which is about the sort of small business
[43:52.320 -> 43:56.160] industry and creative industry and how what I say is it brings
[43:56.160 -> 44:01.000] colour to grey and without these people, without this community,
[44:01.720 -> 44:06.320] we would be living in the most, a world that we couldn't even perceive right now.
[44:07.040 -> 44:12.080] And it's why I really believe that this group of people need to be supported and cheerleaded.
[44:12.720 -> 44:24.480] And a third would be a grounded purpose, which led them to work tirelessly and nothing is too much.
[44:24.800 -> 44:28.960] a ddim yw'n ddod o'r iawn. Mae'r rhain bob amser yn dod o'r ffordd o'r ddweud na fydd y cyfrifiadau
[44:28.960 -> 44:32.480] ac maen nhw'n ddiddorol mewn eu meddwl eu hunain.
[44:32.480 -> 44:35.000] Felly, beth y byddwch chi'n rhoi'r cynghoriad i holi oedolion
[44:35.000 -> 44:36.440] a oedd yn dechrau?
[44:36.440 -> 44:40.440] Roedd holi oedolion yn ddifrifol iawn,
[44:40.440 -> 44:43.680] er mwyn iddo gael ei gwaith cyntaf yn sefydliad cymdeithasol
[44:43.680 -> 44:47.520] o 17 oed, ar y dyfodol y gynnal ei gynhyrchiadau A, even though she went and got her first job in an advertising agency, age 17, on the same day that she gained her A-level results,
[44:47.520 -> 44:50.240] two As and the classic D,
[44:50.240 -> 44:52.500] or was it an E in business studies?
[44:52.500 -> 44:56.960] And she was very, very desperate to get out there.
[44:56.960 -> 44:59.200] And she did, she celebrated her 17th birthday
[44:59.200 -> 45:02.000] in an office in Publicis, Baker Street,
[45:02.000 -> 45:04.520] you know, and she was out in the world.
[45:04.520 -> 45:09.080] I don't think she realized that she was gonna be okay.
[45:09.080 -> 45:13.200] And so she just tirelessly tried to please people,
[45:14.080 -> 45:19.080] wanted to be liked and would work too hard sometimes
[45:19.280 -> 45:21.520] to the detriment of everything else.
[45:21.520 -> 45:25.840] And so for me, I would just let her know that I am enough
[45:25.840 -> 45:30.680] and that everything I dreamt of is going to come true.
[45:30.680 -> 45:33.880] But actually I don't need to live such a tormented
[45:33.880 -> 45:37.680] mental life in my mind on the journey.
[45:37.680 -> 45:40.000] How important is legacy to you?
[45:40.000 -> 45:42.520] Legacy is really important actually to me.
[45:42.520 -> 45:43.800] I didn't, obviously when you build something
[45:43.800 -> 45:44.640] like Notting Hill High Street,
[45:44.640 -> 45:46.120] you're not thinking about legacy day one,
[45:46.120 -> 45:47.560] you're thinking about baked beans
[45:47.560 -> 45:48.680] and whether you can afford them.
[45:48.680 -> 45:51.680] And then as time goes on, you know, you realize,
[45:51.680 -> 45:54.320] well, I might be doing something right here.
[45:54.320 -> 45:56.600] But legacy is incredibly important.
[45:56.600 -> 46:01.000] I want to finish up at 90 and I want to look back
[46:01.000 -> 46:07.600] and I want to think in some way I contributed. I properly contributed to
[46:07.600 -> 46:13.720] culture, I properly contributed to lives of very good people and at that point I
[46:13.720 -> 46:18.320] think I'll potentially look back at my life and smell the roses.
[46:18.320 -> 46:21.720] Oh and by the way you don't think you live a high-performance life but you
[46:21.720 -> 46:24.880] you absolutely do and this is interesting because all the sports
[46:24.880 -> 46:25.040] people we speak to Holly feel they live a high-performance life but you absolutely do and this is interesting because all the sports people
[46:25.040 -> 46:30.320] we speak to Holly feel they live a high-performance life, the non-sports entrepreneurs and business
[46:30.320 -> 46:36.000] people always start by saying, oh I don't think I live a high-performance life. Oh how interesting,
[46:36.720 -> 46:47.240] well I've got two sort of mottos, one is a funny one, when I realized you are only as great as your team.
[46:47.800 -> 46:50.560] You know, you're the cheerleader or you're the pipe piper
[46:50.560 -> 46:52.280] and you're that person that can solve
[46:52.280 -> 46:55.400] and take blockers out the way for other people.
[46:55.400 -> 46:58.960] And really your team is the asset.
[46:58.960 -> 47:01.480] If you're a sports person, it's the racing car.
[47:01.480 -> 47:02.320] Do you know what I mean?
[47:02.320 -> 47:05.360] It is, you just sit in it and drive. So my funny motto in life is it's the racing car. Do you know what I mean? It is you just sit in it and drive.
[47:11.600 -> 47:15.520] So my funny motto in life is it's better to have a hole than an arsehole. Which basically means that when you're an entrepreneur in a small business you just can't handle it anymore. So you're just
[47:15.520 -> 47:20.640] going to hire someone and I'm telling you now however big your business is, the bigger the
[47:20.640 -> 47:28.000] business and the higher that person is up there, get the wrong person and it will take your business back one year.
[47:28.000 -> 47:31.440] The second would be is purpose.
[47:32.080 -> 47:35.680] You know, purpose is the fuel for entrepreneurs
[47:35.680 -> 47:37.920] and it's what I believe is going to be the fuel
[47:38.480 -> 47:44.560] for all successful businesses moving into a more caring and conscious consumer.
[47:45.000 -> 47:50.000] businesses moving into a more caring and conscious consumer. And so I think it's imperative that purpose is the driving force
[47:50.000 -> 47:54.000] within yourself and within your business.
[47:54.000 -> 47:56.000] Holly, thank you so much for taking the time to chat to us.
[47:56.000 -> 48:01.000] It has been so interesting and for all the young and maybe not young
[48:01.000 -> 48:04.000] entrepreneurs that are listening to this, to finish by talking about purpose,
[48:04.000 -> 48:08.240] I think is such an important thing because there will be people listening to this that
[48:08.240 -> 48:13.440] feel they have purpose but perhaps they also feel that now isn't the right time. I think I just
[48:13.440 -> 48:18.160] really want to make a quick mention of the fact that it will always feel like it's not the right
[48:18.160 -> 48:22.560] time won't it and that if anyone is listening to this and they really want to do it. There's never
[48:22.560 -> 48:25.040] a perfect time just Just like having children,
[48:25.040 -> 48:30.560] you know, there's no space in the diary to have a kid, you know, so you've just got to go for it.
[48:30.560 -> 48:34.560] You know, when you start a business, what does that actually mean? Right now, if you're listening
[48:34.560 -> 48:39.360] to this podcast and you've got that idea, congratulations, because you've started right
[48:39.360 -> 48:45.680] now. It's just the mindset. It's not the business card or the team or the premises or the equipment.
[48:45.680 -> 48:48.280] It's the mindset that you're going to do this.
[48:50.280 -> 48:51.320] Well, Damien.
[48:51.320 -> 48:52.960] That was pretty special, wasn't it?
[48:52.960 -> 48:53.800] You know what?
[48:53.800 -> 48:55.920] I kind of wonder why people like Holly,
[48:55.920 -> 48:57.360] and we've seen this time and again,
[48:57.360 -> 49:00.240] don't see themselves as high-performance individuals.
[49:00.240 -> 49:02.920] But when we speak to people in the sporting world,
[49:02.920 -> 49:03.920] they absolutely do.
[49:03.920 -> 49:05.000] What do you think about that? I think sport is almost quite pure, isn't it? Ond pan ddweudwn i bobl mewn byd y sport, maen nhw'n gwneud hynny. Beth ydych chi'n meddwl am hynny?
[49:05.000 -> 49:11.000] Rwy'n credu bod y sport yn eithaf cyffredin, y gallwch chi ddweud pa mor gyffredin a'r perthynasau, felly mae'r cyfathrebu'n
[49:11.000 -> 49:17.000] cyflymderus iawn, yn hytrach na phan rydych chi'n rhoi busnes, mae'n teimlo fel cwrdd dynol, felly mae'n amlwg
[49:17.000 -> 49:21.000] anodd i gael y cyfathrebu'n yr un teimlo.
[49:21.000 -> 49:27.120] Rwy'n credu oedd y pwynt ddiddorol iawn a wnaethoch chi ei wneud, y bydd nifer o'r sportau a oedd pobl wedi bod yn ddigon ddysg i'w ymweld â nhw ar y
[49:27.120 -> 49:31.440] podcast hwn wedi cyfathrebu eu hunain fel cynghoriau cyhoeddus, yn hytrach na
[49:31.440 -> 49:34.160] rhai o'r dynastaethwyr sydd wedi bod yn ychydig mwy o'n ddiddorol.
[49:34.160 -> 49:37.280] Ac mae'n haws, doesn't i, i edrych ar Holly a meddwl, well, mae e'n
[49:37.280 -> 49:41.120] gwahanol iawn i Rio Ferdinand a Robin Van Persie, Maurizio Pochettino,
[49:41.120 -> 49:43.520] rhai o'r rhai eraill rydyn ni wedi'u cael ar y pod, ond gwybod beth,
[49:43.520 -> 49:48.720] os ydych chi'n deall, maen nhw' yn ddewis ac mae hi'n ddewis, ac mae hynny'n deimlo i mi fod y peth un
[49:48.720 -> 49:53.280] sy'n dod o'r blaen mewn pob episode o'r pod yw'r bobl sy'n ddewis.
[49:53.280 -> 49:57.520] Ie, ac rwy'n gobeithio, rwy'n clywed i rai o'r cymorth rydyn ni wedi'i gael o bobl
[49:57.520 -> 50:02.960] sy'n clywed at y podcastau hyn, rwy'n credu bod Holly yn unwaith eto wedi cyd-dewis rhai o'r
[50:02.960 -> 50:06.000] gwasanaethau mwyaf hwn, rydych chi'n nes i'r cwblhau, y diflanniaddefnyddio rhai o'r ysgolion mwyaf hyn, y byddwch chi'n debyg i'r
[50:06.000 -> 50:13.040] stryd, y mwyaf, y gofynion, y ddewis, y bydd pob cyflog cyhoeddiol yn ymwneud â nhw
[50:13.040 -> 50:18.000] ar eu hwylo. Yr hyn sy'n gwneud y cyflogau cyhoeddiol yw eu dysgu i'w ennill a
[50:18.000 -> 50:22.720] i'w ymwneud â nhw, ac rwy'n credu bod Holi wedi rhoi rhai ddewisau da i ni i mewn i
[50:22.720 -> 50:27.800] y rhanau hyn ar ei hwylo hefyd. Wel, rwy'n mwynhau'r ffaith, ac yn ymddis ag y ffaith nad ydym yn cael
[50:27.800 -> 50:31.600] gael eich gweld eich gweld ar y cyfnod hon, Damien, roedd yn dda i eich gweld.
[50:31.600 -> 50:35.360] Byddwn i'n rhoi'r cymaint i chi i gael ymlaen yng Nghymru, ac rydw i'n mynd i'r ffwrdd yma
[50:35.360 -> 50:37.360] yng Nghaerfyrdd Sonni. Hwyl, Damien.
[50:37.360 -> 50:38.480] Ie, yr un peth i chi. Hwyl.
[50:39.440 -> 50:42.000] Wel, ddiolch yn fawr i Holly Tucker am ymuno â ni heddiw.
[50:42.000 -> 50:45.460] Os oes gennych ddiddordeb y fideo, os gwelwch've enjoyed the episode, please do subscribe to High Performance
[50:45.460 -> 50:49.860] And you can also now listen to us on Google podcasts and on your Google Home device
[50:49.860 -> 50:54.780] And if you like what you hear, we'd also love it. If you could leave us a review. It is really helpful
[50:55.420 -> 51:00.940] Thanks to Finn Ryan at Rethink Audio for his work on the pod and do keep an eye out on social media for details of
[51:00.940 -> 51:34.500] the next special episode of High Performance. Save big on the brands you love at the Fred Meyer 5am Black Friday sale!
[51:34.500 -> 51:38.320] Shop in-store on Black Friday for 50% off socks and underwear!
[51:38.320 -> 51:41.520] Board games and card games are buy one get one free!
[51:41.520 -> 51:45.000] Save on great gifts for everyone like TVs and appliances. And
[51:45.000 -> 51:49.860] the first hundred customers on Black Friday will get free gift cards too. So
[51:49.860 -> 51:55.000] shop Friday November 24th and save big. Doors open at 5 a.m. so get there early.
[51:55.000 -> 51:59.080] Fred Meyer, fresh for everyone.

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