E76 - Ric Lewis: Guiding principles for business, life and happiness

Jake and Damian speak with leading businessman Ric Lewis and for the first time he shares his 12 principles to a successful life and business. Ric was ranked first in the UK’s 2019 Powerlist, an annual list of the UK’s most influential people with African or Afro-Caribbean heritage. He is a founding partner at Tristan Capital Partners, a British property investment firm and chair of The Black Heart foundation – a charity which is dedicated to supporting initiatives that improve educational benefits for under-resourced young people and providing opportunity to those who are otherwise denied it.

His vision, humility and passion for success provide many immediate takeaways and practical tips for our listeners.

**

You can still get your hands on signed copies of our new book, High Performance: Lessons from the best on becoming your best, right here: https://bit.ly/3xQwAsL 

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## Summary of the Podcast Episode

The podcast episode features Ric Lewis, a leading businessman, sharing his 12 principles for a successful life and business. These principles are drawn from his experiences and insights gained as a founding partner of Tristan Capital Partners, a British property investment firm, and as chair of The Black Heart foundation, a charity dedicated to improving educational opportunities for under-resourced young people.

**1. No Assholes:**
- Lewis emphasizes the importance of creating a culture where people want to work together and enjoy being around each other.
- He believes that having a good culture can help a company survive even a bad strategy, while a bad culture can't make up for a good strategy.
- To ensure that no "assholes" get through the door, Lewis and his team spend a lot of time on the hiring process, looking for individuals who fit their culture and values.

**2. The Fight is Outside the Glass:**
- Lewis encourages individuals to focus on competing with those outside their immediate circle rather than engaging in internal conflicts.
- He draws a parallel to sports, where teammates should work together to achieve a common goal rather than fighting among themselves.
- He emphasizes the abundance of opportunities available and the futility of competing over limited resources.

**3. Know What You Know, Know What You Don't Know, and Don't Be Afraid to Ask for Help:**
- Lewis stresses the importance of being honest with oneself about what one knows and doesn't know.
- He believes that the ability to admit knowledge gaps and seek help is a valuable asset in leadership and teamwork.
- He encourages individuals to embrace their right to be "dumb" and ask questions without feeling ashamed.

**4. No One Messes with the Franchise:**
- Lewis highlights the need to balance personal objectives with the collective needs of the organization.
- He emphasizes that the franchise (the company) must always come first, and individual interests should not take precedence.
- He compares this principle to the famous "Don't Mess with Texas" advertising campaign, invoking a sense of pride and loyalty to the organization.

**5. Check Your Ego:**
- Lewis emphasizes the importance of checking one's ego and being willing to do any job, regardless of its perceived status or importance.
- He shares his experience in the sports world, where he observed individuals who let their egos get in the way of their success and team performance.
- He encourages young entrepreneurs to find their authentic selves and avoid the trap of comparing themselves to others on social media.

**6. Performance Matters:**
- Lewis stresses the significance of performance and delivering on commitments.
- He believes that performance drives the engine of progress and enables organizations to achieve more.
- He emphasizes the need to ration time and energy and focus on the people and situations where one can have the greatest impact.

**7. Unlimited Love, Limited Time:**
- Lewis acknowledges that while he has unlimited love for many people, he has limited time to devote to individual relationships and commitments.
- He explains that he must ration his time and energy to those who are serious and committed to their goals.
- He encourages individuals to understand this reality and respect his need to prioritize his time.

**8. Reduce Speed to Action and Achievement:**
- Lewis emphasizes the importance of taking the time to think carefully about a course of action before taking it.
- He believes that rushing into things can lead to mistakes and missed opportunities.
- He encourages individuals to slow down, consider their options, and make informed decisions.

**9. Criticize Behavior, Not Character:**
- Lewis stresses the importance of distinguishing between criticizing someone's behavior and criticizing their character.
- He believes that it is essential to focus on correcting specific behaviors rather than making personal attacks.
- He shares an example from his parenting experience, where he would ask his daughters to leave the room if they were behaving poorly, giving them the opportunity to reflect on their behavior and return when they were ready to behave appropriately.

**10. Be Caring and Encouraging:**
- Lewis emphasizes the importance of being caring and encouraging, especially towards young people.
- He believes that creating a supportive environment can help individuals reach their full potential.
- He shares his approach to parenting, where he sets clear boundaries and expectations but also shows love and encouragement to his daughters.

**11. Don't Sacrifice Your Right to Be Dumb:**
- Lewis encourages individuals to embrace their right to make mistakes and learn from them.
- He believes that the fear of looking foolish can prevent people from taking risks and trying new things.
- He emphasizes the importance of being willing to ask questions and admit when one doesn't know something.

**12. Be a Good Ancestor:**
- Lewis concludes with the principle of being a good ancestor, leaving a positive legacy for future generations.
- He believes that individuals should strive to make a positive impact on the world, both through their personal actions and their contributions to society.
- He encourages individuals to think about the kind of world they want to leave behind for their children and grandchildren.

# High-Performance Podcast Episode Summary: Leadership, Success, and the 12 Principles of a Fulfilling Life with Ric Lewis

**Introduction**

- Ric Lewis, a prominent businessman and the first-ranked individual in the UK's 2019 Powerlist, shares his 12 guiding principles for achieving success in life and business.
- His insights are drawn from his experiences as a founding partner at Tristan Capital Partners, a British property investment firm, and as the chair of The Black Heart Foundation, a charity dedicated to improving educational opportunities for underprivileged youth.

**Key Points**

1. **Planning and Action**:
- Avoid mistaking activity for productivity.
- Clearly define the steps required to achieve goals and take action without waiting for complete certainty.
- Embrace the idea that action often leads to motivation, rather than the other way around.

2. **Humility and Fun**:
- Cultivate humility by recognizing that everyone, including successful individuals, is human and fallible.
- Maintain a sense of humor and enjoy the journey towards success.
- Create a work environment where people genuinely enjoy spending time together, fostering camaraderie and motivation.

3. **Work Hard, Play Hard**:
- Strive for excellence in both work and leisure activities.
- Recognize that successful individuals often have a strong work ethic but also know how to relax and have fun.
- Ensure that time spent with colleagues and clients is enjoyable and productive.

4. **Respect Individuality**:
- Embrace the fact that not everyone is suited for the same roles or career paths.
- Create an inclusive culture that values diverse perspectives and contributions.
- Recognize that some individuals may excel in specialized roles or as sole proprietors, rather than in traditional management positions.

5. **Adapting to Change**:
- Be prepared to make changes as circumstances evolve.
- Have honest conversations with team members who may not be suited for new directions or roles.
- Help individuals identify their true passions and goals, even if they differ from the organization's trajectory.

6. **Trustworthiness and Integrity**:
- Maintain high ethical standards and integrity in all business dealings.
- Foster a culture of trust and honesty within the organization.
- Be transparent and accountable for actions and decisions.

7. **Respect for Time**:
- Value time as a precious resource and manage it effectively.
- Prioritize tasks and activities based on their importance and urgency.
- Set clear boundaries and communicate expectations regarding availability and responsiveness.

8. **Focus on Actions, Not Words**:
- Judge individuals based on their actions and deeds, rather than their words or promises.
- Consistency of action is a more reliable indicator of true intentions and commitment.

9. **Approachability and Openness**:
- Cultivate an approachable and open demeanor, encouraging open communication and feedback.
- Be receptive to new ideas and perspectives, even if they challenge existing norms.
- Foster a culture where employees feel comfortable expressing their thoughts and concerns.

10. **Self-Awareness and Self-Improvement**:
- Continuously reflect on personal strengths and weaknesses.
- Seek opportunities for self-improvement and personal growth.
- Embrace constructive criticism and feedback as opportunities to learn and develop.

11. **Curiosity and Convening**:
- Cultivate a curious mindset and a desire to learn and explore new ideas.
- Possess the ability to curate and convene people, ideas, and thoughts, fostering collaboration and innovation.
- Create environments where people feel excited and engaged, attracting talented individuals and fostering a dynamic work culture.

12. **Empathy and Active Listening**:
- Develop empathy and the ability to understand and relate to others' perspectives.
- Practice active listening, focusing on understanding rather than simply responding.
- Avoid the tendency to immediately offer solutions or advice, instead, strive to truly listen and comprehend others' concerns.

**Conclusion**

- Ric Lewis's 12 principles provide a comprehensive framework for achieving success in life and business.
- By embracing these principles, individuals and organizations can cultivate a culture of high performance, innovation, and fulfillment.
- The podcast episode offers valuable insights and practical advice for anyone seeking to excel in their personal and professional endeavors.

# High Performance Podcast: Principles of Success with Ric Lewis

## Introduction

- Jake Humphrey and Damian Hughes interview leading businessman Ric Lewis.
- Lewis shares his 12 principles for a successful life and business.
- Lewis was ranked first in the UK’s 2019 Powerlist, an annual list of the UK’s most influential people with African or Afro-Caribbean heritage.
- He is a founding partner at Tristan Capital Partners, a British property investment firm, and chair of The Black Heart foundation – a charity which is dedicated to supporting initiatives that improve educational benefits for under-resourced young people and providing opportunity to those who are otherwise denied it.

## Key Insights

### 1. Set High Aspirations

- Lewis emphasizes the importance of setting high aspirations and not limiting oneself.
- He shares an anecdote where a career coach told him he was setting his aspirations too low.
- Lewis encourages listeners to reflect on whether their aspirations are aligned with their ambitions and capabilities.

### 2. Embrace Effort and Humility

- Lewis highlights the significance of effort and humility in achieving success.
- He believes that success is not solely determined by natural talent or luck, but rather through consistent effort and a humble attitude.
- Lewis emphasizes that success is a journey, not a destination, and it requires ongoing effort and learning.

### 3. Build a Strong Network

- Lewis stresses the importance of building a strong network of positive people and mentors.
- He explains that surrounding oneself with individuals who inspire and support you can significantly impact your personal and professional growth.
- Lewis encourages listeners to seek out mentors who can provide guidance and advice, and to be open to learning from others.

### 4. Embrace Feedback and Criticism

- Lewis emphasizes the value of seeking and embracing feedback, even if it is critical.
- He believes that feedback is an opportunity for growth and improvement.
- Lewis encourages listeners to be open to constructive criticism and to use it as a tool for self-development.

### 5. Focus on Continuous Improvement

- Lewis highlights the importance of continuous improvement and learning.
- He believes that individuals should always strive to learn new things and improve their skills.
- Lewis encourages listeners to set goals for self-improvement and to consistently work towards achieving them.

### 6. Be Kind and Compassionate

- Lewis emphasizes the significance of kindness and compassion in both personal and professional interactions.
- He believes that treating others with respect and empathy creates a positive and supportive environment.
- Lewis encourages listeners to be kind to themselves and others, and to strive to make a positive impact on the world.

### 7. Maintain a Positive Attitude

- Lewis stresses the importance of maintaining a positive attitude, even in challenging situations.
- He believes that a positive mindset can help individuals overcome obstacles and achieve their goals.
- Lewis encourages listeners to focus on the things they can control and to let go of the things they cannot.

### 8. Be Authentic and True to Yourself

- Lewis emphasizes the importance of being authentic and true to oneself.
- He believes that individuals should not try to be someone they are not, as this can lead to burnout and dissatisfaction.
- Lewis encourages listeners to embrace their unique strengths and weaknesses, and to be proud of who they are.

### 9. Give Back to the Community

- Lewis highlights the significance of giving back to the community and making a positive impact on society.
- He believes that individuals have a responsibility to use their skills and resources to help others.
- Lewis encourages listeners to volunteer their time, donate to charities, and support causes they care about.

### 10. Embrace Failure and Learn from Mistakes

- Lewis emphasizes the importance of embracing failure and learning from mistakes.
- He believes that failure is a natural part of the learning process and that it should not be feared.
- Lewis encourages listeners to view failure as an opportunity to grow and improve, and to learn from their mistakes.

### 11. Find Balance and Prioritize Well-being

- Lewis stresses the importance of finding balance in life and prioritizing well-being.
- He believes that individuals need to take care of their physical and mental health in order to be successful.
- Lewis encourages listeners to set boundaries, take breaks, and engage in activities that promote well-being.

### 12. Leave a Legacy

- Lewis highlights the significance of leaving a legacy and making a lasting impact on the world.
- He believes that individuals should strive to make a positive difference in the lives of others and to leave the world a better place than they found it.
- Lewis encourages listeners to think about the legacy they want to leave and to take action to achieve it.

## Conclusion

- Lewis's principles provide a comprehensive framework for individuals seeking success in life and business.
- By embracing effort, humility, and continuous improvement, individuals can achieve their goals and make a positive impact on the world.
- The podcast emphasizes the importance of authenticity, kindness, and giving back to the community.
- Listeners are encouraged to reflect on their own principles and values, and to strive for excellence in all aspects of their lives.

[00:00.000 -> 00:06.920] Hi there, welcome along to a brand new episode of the high performance podcast conversations with people who absolutely
[00:07.280 -> 00:13.400] Lead the way in their chosen fields and they share things on here that you simply won't hear them talk about anywhere else
[00:13.400 -> 00:18.920] And they're sharing those things with one aim and one aim only to improve your mindset
[00:18.920 -> 00:24.420] So you can live a more high performance life, you know one thing I always say to the guests before we start the record
[00:25.360 -> 00:28.060] Whether we're in person or doing it over Zoom or whatever,
[00:28.060 -> 00:31.080] I say, listen, please just don't treat this
[00:31.080 -> 00:31.980] like any other interview,
[00:31.980 -> 00:34.560] because I know you do loads of interviews.
[00:34.560 -> 00:36.840] This is all about really enriching people.
[00:36.840 -> 00:38.440] And the only way that we can really help people
[00:38.440 -> 00:41.380] live a better life is by you being completely honest.
[00:41.380 -> 00:44.780] And 99% of the guests change completely
[00:44.780 -> 00:45.520] when you say that to
[00:45.520 -> 00:49.640] them and they realize that this isn't about them it is about you it's about
[00:49.640 -> 00:52.520] you listening to this and I think sometimes we still have guests where
[00:52.520 -> 00:56.440] they run through the PR stuff but what me and Damien often notice is that
[00:56.440 -> 00:59.560] happens for the first 20 minutes and then as soon as the they've sort of run
[00:59.560 -> 01:03.480] out of the usual stuff they talk about that's when we get to the real golden
[01:03.480 -> 01:08.000] part of it and I think they also understand very quickly if they don't already listen to the
[01:08.000 -> 01:12.600] podcast that me and Damien are not here to you know turn them over or cause the
[01:12.600 -> 01:16.680] problems or look for salacious headlines we are literally just doing this for
[01:16.680 -> 01:21.120] good reasons and good reasons only and I'm gonna be totally honest right when I
[01:21.120 -> 01:25.080] first started this podcast I was certain we needed household
[01:25.080 -> 01:29.480] names people who you listening to this knew who they were already so you'd be
[01:29.480 -> 01:33.000] flicking through podcasts and there's so many podcasts I've told you before that
[01:33.000 -> 01:36.360] I almost didn't do this it was only after I picked up the phone to Fern
[01:36.360 -> 01:41.040] Cotton who has happy place and I said look shall I do this podcast it seems
[01:41.040 -> 01:43.680] like there's a lot of them out there I think we're just gonna get lost in the
[01:43.680 -> 01:46.000] ether and she recommended we did it.
[01:46.000 -> 01:48.640] But I was sure that we just needed big names
[01:48.640 -> 01:50.760] so that you'd come and listen.
[01:51.840 -> 01:54.280] And I think that while they're great,
[01:54.280 -> 01:56.840] just having people with big Instagram followings
[01:56.840 -> 01:58.280] is not the answer.
[01:58.280 -> 02:00.960] It's all about people who have not only done it
[02:00.960 -> 02:03.080] and lived it, genuinely lived it and done it
[02:03.080 -> 02:05.560] and achieved stuff and enjoyed their lives,
[02:05.560 -> 02:09.080] but crucially, people who are able to work out
[02:09.080 -> 02:11.120] what they did and how they did it
[02:11.120 -> 02:13.120] and can clearly see the mistakes they made
[02:13.120 -> 02:15.740] because it only works if we get guests on here
[02:15.740 -> 02:17.240] that truly enrich your life
[02:17.240 -> 02:20.520] and clearly improve your mindset.
[02:20.520 -> 02:22.400] And I think today is one of the people where
[02:22.400 -> 02:24.160] when I say Rick Lewis, you're thinking,
[02:24.160 -> 02:25.040] Rick Lewis, Rick Lewis,'re thinking Rick Lewis Rick Lewis
[02:25.040 -> 02:27.040] Do I know that guy? I'm not sure I do
[02:27.400 -> 02:32.680] you might know him if you don't over the next hour you are going to get to know him and
[02:33.600 -> 02:37.300] You are going to learn so much from this episode of the high-performance podcast
[02:37.300 -> 02:41.240] This is the kind of stuff that Rick is going to share with you
[02:44.080 -> 02:47.380] That was the beginning of changing my life, which is amazing
[02:47.380 -> 02:55.120] I'd like that moment so in sports took a big L against Michael Jordan. So that's why listen. Well, I mean everybody took a big
[02:56.360 -> 02:58.360] That's probably the biggest crowd I have
[02:58.800 -> 03:04.880] World Michael was on the cover of Sports Illustrated because he was just been picked for the 1984 Olympic team
[03:04.880 -> 03:09.440] So it's giving you some dating and our coaches were in the autograph line. That's not a good thing
[03:10.200 -> 03:14.060] It is making too many people feel like they're losing when they're winning
[03:14.560 -> 03:17.360] No matter what you do. There's somebody out there in the world
[03:17.360 -> 03:20.780] That's doing it better a better holiday a better boat a better car a better
[03:21.200 -> 03:30.260] But one of the things that people do is they retreat into just looking rather than doing anymore because what's the point I love him I absolutely I find him one
[03:30.260 -> 03:35.500] of the most inspirational individuals and I want him to be a mentor for me I want to
[03:35.500 -> 03:40.220] reach out to Rick and ask him if he will if you'll spend some time just giving me a bit
[03:40.220 -> 03:44.900] of clarity because I think he is a such a smart and brilliant guy and just to be really
[03:44.900 -> 03:48.120] clear actually about what you're going to hear he has 12 guiding
[03:48.120 -> 03:51.640] principles for the business that he runs the massively successful business that
[03:51.640 -> 03:55.920] he runs he has never shared them anywhere else but he shares them on this
[03:55.920 -> 03:59.320] podcast and I know a lot of people send me messages saying I listen to the
[03:59.320 -> 04:03.400] podcast when I'm out for a run or I'm taking the dog for a walk or I'm in the
[04:03.400 -> 04:08.640] car or whatever but I think it's so important with this episode in particular that you also find time to
[04:09.280 -> 04:12.860] Listen to it when you can make notes and really think about the things that Rick's saying
[04:13.240 -> 04:18.780] As you know, Damon and I are releasing a high-performance book in December and you can pre-order it now in
[04:19.320 -> 04:21.720] The link in the description for this podcast
[04:22.020 -> 04:27.000] But we've been talking to each other about people buying books for what is shelf improvement
[04:27.000 -> 04:28.320] rather than self-improvement.
[04:28.320 -> 04:29.480] You buy the book, it looks great,
[04:29.480 -> 04:31.760] you put it on your shelf and you don't read it.
[04:31.760 -> 04:33.920] You can only get the most out of these podcasts
[04:33.920 -> 04:37.040] if you put the effort into really sitting down,
[04:37.040 -> 04:39.600] making notes, reflecting on what was said.
[04:39.600 -> 04:41.440] You don't even have to like or agree
[04:41.440 -> 04:42.800] with what that person is saying,
[04:42.800 -> 04:49.140] but just reflect on it and think about it. And is going to be so much for you to reflect on. From
[04:49.140 -> 04:53.260] Rick Lewis today, one of the great episodes of the High Performance Podcast
[04:53.260 -> 04:59.860] is about to be delivered to you. Enjoy it. It comes next.
[04:59.860 -> 05:06.000] As a person with a very deep voice I'm hired all the time for advertising campaigns.
[05:06.000 -> 05:12.000] But a deep voice doesn't sell B2B, and advertising on the wrong platform doesn't sell B2B either.
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[05:30.440 -> 05:35.240] Okay, that's enough about wigs. LinkedIn ads allows you to focus on getting your B2B
[05:35.240 -> 05:40.120] message to the right people. So, does that mean you should use ads on LinkedIn instead
[05:40.120 -> 05:45.840] of hiring me, the man with the deepest voice in the world? Yes, yes it does.
[05:45.840 -> 05:50.360] Get started today and see why LinkedIn is the place to be, to be.
[05:50.360 -> 05:53.600] We'll even give you a $100 credit on your next campaign.
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[06:00.960 -> 06:07.440] On our podcast, we love to highlight businesses that are doing things a better way so you
[06:07.440 -> 06:12.480] can live a better life and that's why when I found Mint Mobile I had to share.
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[07:45.360 -> 07:51.960] and you will be able to cheer on Team GB knowing that they are safely aboard a
[07:51.960 -> 07:56.920] Lotus, not a Lotus car but a Lotus bike because Lotus have been working in
[07:56.920 -> 08:02.240] conjunction with Team GB to create a bike with Lotus engineering at the heart
[08:02.240 -> 08:07.120] of it. You may remember that Chris Boardman in 1992 used a Lotus bike to an Olympic gold.
[08:07.120 -> 08:09.600] And as they get going in Tokyo on the track cycling,
[08:09.840 -> 08:14.840] I am certain that Lotus will repeat their success and drive Team GB to glory.
[08:15.920 -> 08:18.960] Just as they've driven the high performance podcast from day one.
[08:19.040 -> 08:21.480] They're our founding partner. We wouldn't be here without them.
[08:21.480 -> 08:23.640] So good luck this week to all the cyclists,
[08:23.640 -> 08:26.160] to all of Team GB and to Lotus
[08:26.160 -> 08:30.120] Who will be at the center of the story check them out Lotus cars.com
[08:34.140 -> 08:37.600] To build one successful business takes fierce commitment
[08:37.600 -> 08:46.640] So how about three businesses on two continents including Tristan capital, a $12 billion real estate investment firm.
[08:46.640 -> 08:49.140] Imagine then also finding time to break down doors
[08:49.140 -> 08:50.220] for others to walk through.
[08:50.220 -> 08:51.720] Today's guest has been ranked
[08:51.720 -> 08:54.680] the most influential black person in Britain
[08:54.680 -> 08:57.040] with African or Afro-Caribbean heritage
[08:57.040 -> 08:58.840] on the 2019 power list.
[08:58.840 -> 09:02.000] That is something to be hugely proud of.
[09:02.000 -> 09:04.700] Is the founder and chairman of the Black Heart Foundation,
[09:04.700 -> 09:06.960] which aims to remove barriers to higher education
[09:06.960 -> 09:12.580] He also established impact X a venture capital company created solely to invest in
[09:13.080 -> 09:20.960] Underrepresented entrepreneurs across Europe and all of this after humble beginnings that saw him become the first in his family to go to university
[09:21.760 -> 09:27.160] What a journey so let's find out more about it because it's an absolute pleasure to welcome to high-performance
[09:27.760 -> 09:31.800] Rick Lewis Rick. Thank you very much for being with us. Thank you guys. Happy to be here
[09:31.800 -> 09:38.040] Well, that's some journey so far all the way through your story and Damian and I have really enjoyed researching this interview
[09:38.400 -> 09:45.120] We see high-performance traits and learnings and lessons. So as you sit here now after all the amazing things you've done
[09:45.880 -> 09:48.600] What to you is high performance?
[09:48.600 -> 09:53.280] Well, I think there's an absolute definition and there's a relative definition
[09:53.280 -> 09:59.240] The absolute definition is an easy one, right? Like what score do you need to win? What score do you need to pass the test?
[09:59.240 -> 10:02.400] You know, there's an absolute marker and it's very clear
[10:02.400 -> 10:06.480] I think much more interesting is the relative one,
[10:06.480 -> 10:15.440] which is, what is that group of things and qualities that feel aspirational to you? I'm a
[10:15.440 -> 10:20.880] big fan of believing that you've got to jump off the hamster wheel of seeking third-party approval.
[10:20.880 -> 10:25.440] So I think one of those things that's really important is deciding what, you know,
[10:25.440 -> 10:31.120] what are my aspirations? What are the things that are going to make me feel like, wow,
[10:31.120 -> 10:36.320] I accomplished something beyond my own initial expectations? Then you can move on to that of
[10:36.320 -> 10:41.200] other people. But I think the ultimate really is, if you get to the place, and for me,
[10:41.200 -> 10:47.660] really true high performance is achieving over and above what I would have originally expected
[10:48.120 -> 10:55.620] What other people might have expected but doing it in a way that doesn't compromise my ethics my personality or how I want to be
[10:55.620 -> 10:57.720] Known that's truly high performance. So what was
[10:58.520 -> 11:02.920] Expected of you then it's a good question. So I mean, you know, it's not because of my background
[11:02.920 -> 11:06.040] It wasn't that there wasn't a pretty high bar. My parents were pretty strict.
[11:06.040 -> 11:08.240] I mean, they wanted me to study.
[11:08.240 -> 11:12.760] I was a pretty decent athlete in a bunch of different sports at times and went on to be
[11:12.760 -> 11:16.760] a pretty good one in basketball, but they never let me forget my studies.
[11:16.760 -> 11:22.400] And that's why when I found out that I wasn't Michael Jordan and I wasn't going to be playing
[11:22.400 -> 11:25.640] in the NBA for very long, I had something to fall back on.
[11:25.640 -> 11:28.760] So I think the things that I take away from my childhood
[11:28.760 -> 11:32.040] that they expected of me is they expected me to apply myself.
[11:32.040 -> 11:36.600] They expected me to be as smart as I had the potential to be.
[11:36.600 -> 11:39.600] And I think the biggest thing that I see in the world
[11:39.600 -> 11:41.100] that people don't get is that I had
[11:41.100 -> 11:43.520] to develop a personality and manners that
[11:43.520 -> 11:49.140] was in keeping with what they expected of me and my greater family did my mother my grandmother my father
[11:49.140 -> 11:51.840] And I think that's the part that people don't get that
[11:51.840 -> 11:56.300] That's a that's a really important facet of life is like who do you want to be as a person?
[11:56.300 -> 11:57.220] How do you want to be known?
[11:57.220 -> 12:00.540] I love all the stories that I've read in the research on you though
[12:00.540 -> 12:09.720] But there was one from that period of your life that took my breath away that I found really quite moving the one of the teacher that told you that you were setting
[12:09.720 -> 12:10.720] the bar too low.
[12:10.720 -> 12:11.720] Yeah.
[12:11.720 -> 12:13.920] Would you tell us about that and the impact that had on you?
[12:13.920 -> 12:17.280] Yeah, I mean, you know, that's the one of those weird things that you say was that a
[12:17.280 -> 12:21.440] chance meeting was at fate, but it's it's definitely motivated me to do the stuff I
[12:21.440 -> 12:25.780] do in philanthropy with my foundation, the Black Heart Foundation.
[12:25.780 -> 12:31.540] This was head of guidance for our town. He wasn't even directly related to the school.
[12:31.540 -> 12:37.500] I was a good student and I was a class officer. That's another story because I don't know
[12:37.500 -> 12:44.080] what motivated me to do that. And he asked me, I think this was my third year of four
[12:44.080 -> 12:45.800] years of high school, and he said,
[12:45.800 -> 12:47.040] what are you going to do next year?
[12:47.040 -> 12:48.600] Meaning, like, which school are you going to go to?
[12:48.600 -> 12:50.360] And I said, I'm going to go to college.
[12:50.360 -> 12:52.160] I'm going to go to university.
[12:52.160 -> 12:55.520] And he gave me the equivalent of a virtual slap in the head.
[12:55.520 -> 12:56.880] And he's like, of course you are.
[12:56.880 -> 12:58.960] You're an excellent student.
[12:58.960 -> 13:00.120] And then he asked me where.
[13:00.120 -> 13:01.960] And I had had a guidance counselor.
[13:01.960 -> 13:04.080] I don't know if that's a familiar term here,
[13:04.080 -> 13:05.480] but it's like a…
[13:05.480 -> 13:06.480] A careers counselor.
[13:06.480 -> 13:07.480] A careers counselor, yeah.
[13:07.480 -> 13:08.480] They're infamous in both continents.
[13:08.480 -> 13:09.480] That's right.
[13:09.480 -> 13:10.480] Yeah.
[13:10.480 -> 13:12.480] That had me, I mean, he was probably nearing retirement.
[13:12.480 -> 13:18.120] He was past his sell-by date, so he had me applying to schools that were well below my
[13:18.120 -> 13:19.120] potential.
[13:19.120 -> 13:23.160] They were good schools, but I would have had a nice, comfortable life and a family and
[13:23.160 -> 13:24.600] a couple of kids and whatever.
[13:24.600 -> 13:25.120] And he just said
[13:25.400 -> 13:30.880] Hey get this signed and it was a permission slip for him for me to leave school with him and he took me to a
[13:31.560 -> 13:38.080] university college fair where everyone was represented in Boston, which was 20 miles from my hometown and
[13:38.640 -> 13:44.660] Walk me table to table with my grades and they encouraged me to apply and that that was the beginning of changing my life
[13:44.660 -> 13:45.760] Which is amazing.
[13:45.760 -> 13:47.680] I was like that moment.
[13:47.680 -> 13:49.160] What did that moment do for you then?
[13:49.160 -> 13:52.640] Well, the best schools in the country said, please apply and I applied to those schools
[13:52.640 -> 13:56.800] and I got in everywhere and then, you know, we set off on road trips to start visiting
[13:56.800 -> 14:01.520] schools that I would go and I picked the one that I went to because it looked, this is
[14:01.520 -> 14:06.180] so funny, like almost naively, it looked exactly what I expected college to look like.
[14:06.180 -> 14:08.520] The buildings, the grounds, et cetera.
[14:08.520 -> 14:11.660] That's not the way you're supposed to pick your university,
[14:11.660 -> 14:13.120] but it was for me.
[14:13.120 -> 14:15.060] And then when I got to university,
[14:15.060 -> 14:17.320] I was truly there with some of the best students
[14:17.320 -> 14:20.460] from some of the best, most accomplished families
[14:21.420 -> 14:23.840] in the US, in North America, in the world.
[14:23.840 -> 14:28.280] And I just realized, the short the short version is I belong here.
[14:28.280 -> 14:32.440] If this is what the future is and this is high performance, count me in.
[14:32.440 -> 14:33.440] Deal me in.
[14:33.440 -> 14:34.440] You felt at home.
[14:34.440 -> 14:36.520] Well, everything was an adjustment.
[14:36.520 -> 14:38.520] And retrospective is 2020, right?
[14:38.520 -> 14:41.620] So I'm sure I didn't feel at home plenty of times.
[14:41.620 -> 14:43.120] But I looked at my roommates.
[14:43.120 -> 14:45.000] One roommate, his father and his grandfather
[14:45.000 -> 14:52.240] had both gone to the school. They had both been CEOs on Wall Street. My other roommate,
[14:52.240 -> 14:56.840] his father had given back then, this is a billion years ago, no, a billion years ago
[14:56.840 -> 15:00.560] when I was in university, not a billion years ago when he made the gift. But his father
[15:00.560 -> 15:06.160] had made a $35 million donation to the school, and the college center was named after him.
[15:06.160 -> 15:08.040] And I was thinking, this is the future.
[15:08.040 -> 15:10.480] This is what successful people look like.
[15:10.480 -> 15:12.240] And I just set about terrorizing them
[15:12.240 -> 15:13.700] because they were just my roommates.
[15:13.700 -> 15:15.440] I mean, like, they were just, and you just
[15:15.440 -> 15:17.640] realize, like, I'm a little kid from Salem, Mass.
[15:17.640 -> 15:21.160] Or actually, I'm a guy at Dartmouth College,
[15:21.160 -> 15:22.960] and I'm completely comfortable.
[15:22.960 -> 15:25.280] Now, I also had basketball and sports
[15:25.280 -> 15:28.280] as another equalizer to find my footing,
[15:28.280 -> 15:29.960] but it changed my aspiration bubble
[15:29.960 -> 15:34.480] from like a really good, wonderful homegrown life
[15:34.480 -> 15:36.960] to what can't I do?
[15:36.960 -> 15:38.280] But what fascinates me on that, Rick,
[15:38.280 -> 15:41.480] is like what adjustments did your parents make to that?
[15:41.480 -> 15:43.360] So I understand that you're getting the experience
[15:43.360 -> 15:48.160] of seeing this world and feeling that you belong there. How did they adjust to it?
[15:48.160 -> 15:52.640] It's a great question because when we work with young people with our foundation, we
[15:52.640 -> 15:56.360] realize that there's a huge ripple effect and people don't understand the geometric
[15:56.360 -> 16:01.000] or algorithmic ripple effect of working with a young person because it's not just you're
[16:01.000 -> 16:06.360] changing the vector and slope of their lives, you're changing the vector and slopes of the people around them.
[16:06.360 -> 16:10.800] And so when I was going through that, my parents were changing too because they were being
[16:10.800 -> 16:15.320] invited into situations either that they saw me in or that they were being asked to come
[16:15.320 -> 16:19.240] into that was outside of their comfort zone that stretched them.
[16:19.240 -> 16:22.840] But even me coming back, because there's a real phenomenon that we experience with young
[16:22.840 -> 16:27.960] people and I probably had this too, I just didn't know it because I was going through it, that I'm
[16:27.960 -> 16:35.080] getting, you could say, smarter or more worldly or more knowing, and you're coming home, and
[16:35.080 -> 16:39.480] parents can either embrace that or go, where did you come from, smart guy?
[16:39.480 -> 16:41.520] Why do you think you're so smart?
[16:41.520 -> 16:43.800] And they start to drag their children back.
[16:43.800 -> 16:46.280] We see this all the time with the kids that we work with.
[16:46.280 -> 16:49.720] So we're always trying to provide an environment
[16:49.720 -> 16:51.800] around them that is supportive of them
[16:51.800 -> 16:55.760] because it takes, my grandmother had this great saying,
[16:55.760 -> 16:58.600] it takes a village to raise a single point of greatness,
[16:58.600 -> 17:02.480] which means that it doesn't happen with just one person.
[17:02.480 -> 17:05.040] It sometimes looks like one person's been successful
[17:07.280 -> 17:07.440] But like if you really look at what's made me successful
[17:11.800 -> 17:17.720] It's the commitment and sacrifice of my parents my grandparents But even just that little point that you brought up them not blocking me them going. Yeah, that's crazy
[17:17.720 -> 17:19.720] I have no idea what you're gonna do but go do it
[17:19.840 -> 17:24.440] You know and supporting you through it because we often ask on this podcast. What can we teach our children?
[17:24.440 -> 17:25.720] What message can we share?
[17:25.720 -> 17:27.120] What thing can we say and it?
[17:27.120 -> 17:28.760] It almost feels trite doesn't it?
[17:28.760 -> 17:32.560] Like you can't just say a sentence to a seven-year-old and move them to the next place
[17:32.560 -> 17:35.640] It almost feels like you can work with that person
[17:35.720 -> 17:40.000] But you need to make sure that everyone around them is even if they can't get them there themselves
[17:40.000 -> 17:43.400] They have to not hold them back from getting there to allow them to go on that journey
[17:43.400 -> 17:47.960] But that I think that can be scary for a lot of people the thing that we do with our foundation is we try to provide
[17:47.960 -> 17:51.880] Some financial sort of bridging between sort of where they are and their potential
[17:52.200 -> 17:58.280] but the single biggest ingredient to success with the young people that we help is the pastoral care and
[17:58.360 -> 18:02.880] Encouragement around them and there's a lot of charities and functions that go out there and they do something
[18:02.880 -> 18:11.280] They'll teach or their mentor, but you got to remember that that a lot of charities and functions that go out there, and they do something. They'll teach or they'll mentor. But you've got to remember that a lot of these people, like me, like all of us perhaps at
[18:11.280 -> 18:15.720] times, they move back into their environment, and their environment is so different from
[18:15.720 -> 18:18.400] that enriching peace that they experience.
[18:18.400 -> 18:23.880] Now, I'm not in every situation, but you've got to give them the network to be able to
[18:23.880 -> 18:27.400] yo-yo back in between those things until their environment
[18:27.600 -> 18:34.480] Catches up to their potential and so that pastoral care and the encouragement and the direction and just normalizing
[18:34.720 -> 18:38.800] You know some of the lessons which is the struggles real. This is hard
[18:38.800 -> 18:43.860] It's supposed to be hard and you're supposed to fall down, but it's okay. Not like hey you fell down
[18:43.860 -> 18:47.520] I told you you're gonna fail you shouldn't start again because that happens a lot
[18:47.520 -> 18:52.960] So what's your message when it comes to failure for the young people that you work with at the foundation failure is normal
[18:52.960 -> 18:56.560] I mean, there's nobody that has gotten through life without an L
[18:56.560 -> 19:03.800] There's nobody in life that's gone through their entire career existence without an L. Everyone has tons of them. What was your biggest? Oh,
[19:02.900 -> 19:03.900] existence without an L. Everyone has tons of them. What was your biggest?
[19:03.900 -> 19:08.000] Oh, I don't know.
[19:08.000 -> 19:11.000] So in sports, I took a big L against Michael Jordan.
[19:11.000 -> 19:15.820] So that's why I say, well, I mean, everybody took a big L. I mean, that's probably the
[19:15.820 -> 19:18.360] biggest crowd I have in the world.
[19:18.360 -> 19:21.960] Now I played against him, you know, to talk about in university, we played there and he
[19:21.960 -> 19:23.900] was, they were ranked number one in the nation.
[19:23.900 -> 19:26.200] We were down there, it was just before Christmas.
[19:26.200 -> 19:27.260] This is gonna date me,
[19:27.260 -> 19:31.200] but ESPN was a fledgling network at that time.
[19:31.200 -> 19:34.000] So this was on TV, all my friends were at home.
[19:34.000 -> 19:36.040] The part that probably isn't out there that much
[19:36.040 -> 19:37.960] is that we got pasted, right?
[19:37.960 -> 19:40.760] I mean, it was a bad sign because you're there a day early
[19:40.760 -> 19:43.760] and you're in a shoot around and they have the court,
[19:43.760 -> 19:44.840] then you have the court.
[19:44.840 -> 19:45.080] After our shoot around and their shoot around and they have the court, then you have the court.
[19:45.080 -> 19:48.800] After our shoot around and their shoot around, they had an autograph session because at the
[19:48.800 -> 19:54.640] time Michael was on the cover of Sports Illustrated because he was just been picked for the 1984
[19:54.640 -> 19:55.640] Olympic team.
[19:55.640 -> 19:57.240] So it's giving you some dating.
[19:57.240 -> 19:59.080] And our coaches were in the autograph line.
[19:59.080 -> 20:00.080] That's not a good thing.
[20:00.080 -> 20:01.600] Okay, that's not a good thing.
[20:01.600 -> 20:05.580] That's not telling you that you're good good prospects to win this one
[20:07.500 -> 20:11.060] But at some point, yeah there was a moment in the game where I thought I had the guy the guy that I was
[20:11.400 -> 20:16.160] Covering was covering me sealed off and I was thinking do I dunk it do I just lay it in?
[20:16.160 -> 20:20.500] I just thought I'd lay it in and get out of there and two guys came from the help side and blocked it into like
[20:20.620 -> 20:25.840] The seventh row of the stands and the commentator on the ESPN said, what
[20:25.840 -> 20:26.840] was Lewis thinking?
[20:26.840 -> 20:29.160] So that's what I got got when I got home.
[20:29.160 -> 20:32.160] And how old were you at that point?
[20:32.160 -> 20:33.160] 19, 19.
[20:33.160 -> 20:34.160] Yeah.
[20:34.160 -> 20:39.920] And did you have the vitamins and minerals at that time to deal with that kind of thing
[20:39.920 -> 20:40.920] to deal with that?
[20:40.920 -> 20:41.920] Yeah.
[20:41.920 -> 20:47.680] I mean, I probably had the humility to know that like this was an aspiration, but was not going to be my life's work. I wasn't good enough. I mean, like,
[20:47.680 -> 20:51.600] you know, people always go like, well, you're 6'10 and you were a good basketball player.
[20:51.600 -> 20:56.200] Why didn't you? And a lot of my friends here are professionals or ex professionals. I mean,
[20:56.200 -> 20:59.820] like, highest level professionals. They're like, why didn't you play forever? I'm like,
[20:59.820 -> 21:04.440] do you know how good people are? Like, I mean, seriously good. I mean, you know, the numbers
[21:04.440 -> 21:06.460] I say sometimes is that back then
[21:06.460 -> 21:07.840] there were 28 teams in the league.
[21:07.840 -> 21:10.560] And if you go through the high paid veterans,
[21:10.560 -> 21:12.700] the journeymen that were in multiple years,
[21:12.700 -> 21:16.040] couple of development players at any time in the NBA
[21:16.040 -> 21:19.680] back then, there was maybe two seats,
[21:19.680 -> 21:22.760] three seats of the 15 men roster that was potential
[21:22.760 -> 21:24.360] for you to make the team.
[21:24.360 -> 21:29.300] You multiply that by 28, you got, you know, you got 60 to 90 and there's
[21:29.300 -> 21:33.800] only back then, maybe 50 million people looking for those that are coming from.
[21:34.060 -> 21:37.460] University there's, you know, there's 4,000 universities in the states,
[21:37.680 -> 21:40.580] then the development league, then all of Europe, then the rest of the world.
[21:40.760 -> 21:44.840] Now there's probably 150 million people looking for those 60 seats.
[21:49.840 -> 21:54.560] So when you've gone to Dartmouth, then part of it is in terms of your academic credentials, what you can offer, and some of it is in the sporting gifts that you have as a basketball
[21:54.560 -> 21:59.040] player. So you described starting to feel that you belonged. How did that manifest itself in
[21:59.040 -> 22:02.240] both your academic results as well as the sports inside?
[22:02.240 -> 22:06.500] Yeah, darn, you're going to ask the guy,, I'm gonna get the whole transcript out, yeah.
[22:06.500 -> 22:11.500] I was a very, very good student
[22:11.500 -> 22:13.500] in high school and before that.
[22:13.500 -> 22:18.000] In university, I was an average to above average student.
[22:18.000 -> 22:20.500] I mean, I definitely came down a couple levels.
[22:20.500 -> 22:24.500] And my revisionist history is that I spent a lot of time
[22:24.500 -> 22:28.320] on the social and other
[22:28.320 -> 22:32.320] development side. I don't mean partying, because I had basketball and all of that stuff. But
[22:32.320 -> 22:38.880] there's no question that I grew by leaps and bounds in who I was as a full person versus
[22:39.680 -> 22:47.640] kind of a nerdy academic through high school and a sports person. But then, so I was social chairman of my fraternity.
[22:47.640 -> 22:50.480] So I was out there on the basketball team.
[22:50.480 -> 22:51.920] And my buddies that will listen to this
[22:51.920 -> 22:53.560] will shudder a little bit.
[22:53.560 -> 22:55.200] I was definitely the jokester.
[22:55.200 -> 22:57.200] I was definitely the wise ass.
[22:57.200 -> 23:01.240] I was definitely the one at pre-practice going, OK,
[23:01.240 -> 23:02.840] now there's three things to think about
[23:02.840 -> 23:04.120] before the coach comes.
[23:04.120 -> 23:07.340] I was the one taking control that and that presence
[23:08.080 -> 23:13.920] Definitely made me part of who I am now. I could made me comfortable being a CEO and being out in front, etc
[23:13.920 -> 23:15.840] I wasn't the best player on our team
[23:15.840 -> 23:21.520] I was the best player on some teams, but I wasn't the best player back then, but I had the presence to
[23:22.040 -> 23:26.480] Lead and convene and curate and that's what I developed in school.
[23:26.480 -> 23:31.840] So when my parents didn't love my grades, which were still very acceptable, that was my excuse.
[23:32.800 -> 23:38.800] But I really do think, you know, both of my daughters are now university age and
[23:38.800 -> 23:42.240] they're exceptional students. I mean, off the chart exceptional students, but
[23:42.800 -> 23:47.760] I strongly encourage them, like, look, you already know what this stuff like just make sure
[23:47.760 -> 23:51.400] You live I'm not saying party all the time, but you know
[23:51.400 -> 23:55.200] Take a term off do the stuff you need to do because this is the part where you're shaping
[23:55.440 -> 23:57.440] Who you're gonna be for the rest of your life?
[23:57.440 -> 24:04.840] Can we talk about leadership then what makes a good leader in your eyes because we have lots of teachers lots of business leaders
[24:05.880 -> 24:07.720] Lots of CEOs listen to this podcast,
[24:07.720 -> 24:09.080] but the most important leaders, I think,
[24:09.080 -> 24:11.000] that listen to this podcast are parents.
[24:11.000 -> 24:12.440] Well, I'll try to keep it,
[24:12.440 -> 24:14.260] think about it from a parental perspective,
[24:14.260 -> 24:17.040] but I think the thing that I think resonates most
[24:17.040 -> 24:20.000] is that I think integrity and authenticity.
[24:20.000 -> 24:22.000] You know, it's hard to fake those, right?
[24:22.000 -> 24:24.060] It's, you know, when people look at you
[24:24.060 -> 24:26.680] and you're talking about whether it's business to fake those, right? It's, you know, when people look at you and you're talking about, whether it's business strategy
[24:26.680 -> 24:28.640] or your belief about something
[24:28.640 -> 24:32.840] or your understanding of what could happen,
[24:32.840 -> 24:34.680] they're trying to figure out the whole time,
[24:34.680 -> 24:36.640] like, is this someone I want to follow?
[24:36.640 -> 24:38.560] Like, are they comfortable with themselves?
[24:38.560 -> 24:40.980] Are they saying something that they believe
[24:40.980 -> 24:42.180] or they want to believe?
[24:42.180 -> 24:44.260] And so I think one of the biggest ingredients
[24:44.260 -> 24:46.760] in leadership is integrity and authenticity,
[24:46.760 -> 24:49.640] and they can't be fabricated.
[24:49.640 -> 24:52.960] So I always encourage my team to try and find
[24:52.960 -> 24:53.840] their authentic self.
[24:53.840 -> 24:56.280] Like, you don't have to be everything.
[24:56.280 -> 24:58.940] Like, if you're Wonder Woman, be Wonder Woman.
[24:58.940 -> 25:00.080] Don't have to be Aquaman.
[25:00.080 -> 25:01.120] Like, you can't.
[25:01.120 -> 25:04.160] And besides, when you do it,
[25:04.160 -> 25:06.640] if you don't do it exceptionally well and comfortably,
[25:06.640 -> 25:07.440] people can read it.
[25:07.440 -> 25:09.480] They go, I'm not swimming with him.
[25:09.480 -> 25:11.520] So I think that's one of them.
[25:11.520 -> 25:15.360] Obviously, you have to find your own way of working hard
[25:15.360 -> 25:16.600] and working smart.
[25:16.600 -> 25:17.720] You've got to be a leader.
[25:17.720 -> 25:20.240] And I believe in leading by example.
[25:20.240 -> 25:22.080] We have a lot of rules, not rules,
[25:22.080 -> 25:23.320] but principles of our culture.
[25:23.320 -> 25:26.000] And one of them is you can't be above doing
[25:26.000 -> 25:28.540] the small things because people see that and go
[25:29.280 -> 25:32.320] Right is that what I'm trying to grow up to be the guy who?
[25:32.720 -> 25:37.440] Or the woman who doesn't have to do certain things because I got to a level or it's that no
[25:37.520 -> 25:42.320] I'm willing to take the bins up. I've got something else that might be more valuable to the franchise
[25:42.480 -> 25:45.080] But if we need to take the bins out out I'm gonna take it out with you
[25:45.080 -> 25:49.320] Can we talk about this culture then because I think that I mean Damien is really interested in this you've got
[25:50.080 -> 25:55.480] Is it 12 12 rules that yeah, 12 rules are principles of our culture that we created
[25:55.480 -> 25:56.480] And yeah
[25:56.480 -> 26:00.540] When we when we started the business and and I learned this from one of my mentors
[26:00.540 -> 26:03.420] Which is he didn't have principles of the culture
[26:03.440 -> 26:05.040] But what I realized is that people liked working at the firm like, you know, he didn't have principles of the culture. But what I realized is that
[26:05.040 -> 26:12.320] people liked working at the firm. If you consider that you spend 70 to 80% of your wake life,
[26:12.320 -> 26:17.600] either at work or with people from work, then you want to work with people you trust,
[26:18.240 -> 26:23.440] people that you like, and generally, not that they're all going to be your best mates,
[26:23.440 -> 26:25.440] but that you like being around.
[26:25.440 -> 26:31.520] And so trying to create a culture that reinforces winning, because people aren't doing it for
[26:31.520 -> 26:37.460] philanthropy, you can do that somewhere else, in a comfortable manner is an important part
[26:37.460 -> 26:39.320] to being a successful company.
[26:39.320 -> 26:43.880] But that demands that you think a lot about culture.
[26:43.880 -> 26:45.380] I think culture trumps strategy. You can have a business strategy, but you get a couple about culture. I think culture Trump strategy
[26:45.380 -> 26:49.100] You're gonna have a business strategy, but you know, you get a couple of early wins
[26:49.100 -> 26:53.120] You can't keep the you can't keep the band together. You can't keep the band energized
[26:53.120 -> 26:56.220] You can't figure out how to motivate them to their next win
[26:56.220 -> 27:03.260] That's what we try to do with a good culture can't make up for a bad strategy. No, I think a good culture can help you
[27:03.260 -> 27:04.480] You know, I think a good culture can help you
[27:10.040 -> 27:10.560] Survive a bad strategy. I see right so you can have a bad strategy and then you can you have the
[27:15.920 -> 27:16.000] Savior and the honesty to say like look we're not winning here and this kind of sucks
[27:18.640 -> 27:24.840] So why don't we actually look in the mirror and do something about it? The culture that allows you to be honest and vulnerable and admit mistakes and yeah pivot. Yeah, if you do it, right
[27:24.840 -> 27:29.520] Look now these 12 that basically formed from your life experiences. So I mean if you're cool with this
[27:29.520 -> 27:33.580] I think we go through them love to and if you were just read out the first one and we'll just talk around each of
[27:33.580 -> 27:35.580] the time
[27:36.820 -> 27:42.420] No assholes, yeah, well that's that whole thing. I like if you're gonna spend so much of your time there. Why do you want?
[27:44.920 -> 27:47.700] If you're gonna revisit your own existence, that's a problem
[27:47.700 -> 27:48.200] Yeah
[27:48.200 -> 27:52.200] Why would you want to work with people you don't like and don't trust right like nobody wants to?
[27:52.600 -> 27:56.360] Spend time looking over their shoulder every day at work or you know
[27:56.360 -> 28:00.800] So why would you do that in a place you want to so we were joined by an entrepreneur called Holly Tucker
[28:00.920 -> 28:10.280] She created not on the high street comm. Yep, and she Hers was similar hers was I'd rather have a hole than an asshole. All right, would you take it that far?
[28:10.280 -> 28:13.460] Would you rather ask someone to walk out the door if they don't fit in?
[28:13.460 -> 28:17.840] We absolutely do all of these are nice ways of saying hey, this is who we are now
[28:17.840 -> 28:22.820] We've had situations where we're like, hey, look, that's a foot fault you get one of those
[28:23.560 -> 28:27.460] But if you do it again, then I'm gonna assume it's intentional and we've had that conversation
[28:27.560 -> 28:30.680] And then we've invited people to leave we try to do it a nice way
[28:30.680 -> 28:33.280] We try to say like look you're gonna be better off somewhere else
[28:33.280 -> 28:38.920] And why don't we tell a great story that you wanted to leave rather than we just throw you out the window, right?
[28:38.920 -> 28:43.380] But we will so how do you be crew and ensure that no arseholes get through the door?
[28:43.720 -> 28:45.940] We spend a lot of time on the way in.
[28:45.940 -> 28:49.480] People go through a pretty rigorous process of us figuring out whether they're going to
[28:49.480 -> 28:51.280] fit in our culture.
[28:51.280 -> 28:52.280] Not that they have to be the same.
[28:52.280 -> 28:58.200] I mean, we've got 150 people from 20 countries and speak 27 languages.
[28:58.200 -> 29:01.480] There's no one imprint or footprint.
[29:01.480 -> 29:09.680] But what we have is that generally they feel like, like okay This is how I want to operate in life. The second one. The fight is outside of the glass
[29:09.680 -> 29:10.160] Yeah
[29:10.160 -> 29:16.160] It's just that like we're all competitive people a lot of people are competitive and and in business most of the people are there to
[29:16.880 -> 29:20.980] Increase their net worth. I mean, yes, you want to learn along the way you want to have a good time
[29:21.040 -> 29:25.220] But you're effectively doing it so that you can be better off or your children could be better
[29:25.220 -> 29:27.220] off your family can be better off
[29:27.420 -> 29:33.380] And there's just no reason to steal from or compete with the person next to you
[29:33.800 -> 29:38.960] Outside the glass outside the building. There are truly literally millions of people to compete with
[29:39.180 -> 29:46.400] So why wouldn't you go compete with them rather than compete over the scraps or lunch of the person's?
[29:47.180 -> 29:52.660] Lesson directly from your from your sporting days and we're the team and we're up against the other team. You don't fight with him
[29:52.660 -> 29:57.300] Yeah, but you know how many times from sporting days that like, you know, you're having a squabble with your own teammate
[29:57.300 -> 30:00.660] You're like seriously, we're down by 12. Why are we fighting each other?
[30:00.700 -> 30:04.420] Yeah, and sometimes it's for it's because of desire you want to do better
[30:04.580 -> 30:05.160] But you got to find a want to do better, but you
[30:05.160 -> 30:08.360] got to find a way to do better that isn't taking down the person next to you.
[30:08.360 -> 30:12.840] Well, that's an interesting point there, Mick. So how do you encourage feedback that
[30:12.840 -> 30:16.680] develops as opposed to feedback that demoralizes?
[30:16.680 -> 30:21.600] So it's on there, right? It's one of those, it's a criticized behavior, not character.
[30:21.600 -> 30:25.280] Right. So number nine. Yeah, number nine. Yeah, exactly. It's that, you know,
[30:25.280 -> 30:28.800] how many times have you heard people say like, that's so dumb, you're being so dumb, you're that
[30:28.800 -> 30:33.840] that's the dumbest thing I've heard, right? That's a, that's really on the line. What you're trying
[30:33.840 -> 30:41.760] to say is that wasn't a great idea, or that wasn't your best move. But it's a very thin line between
[30:41.760 -> 30:47.040] that and saying something that's like, no're dumb or you're not good enough right and
[30:47.120 -> 30:50.960] One you can recover from and the other you can't I just think about the fact that as parents
[30:51.160 -> 30:54.600] You know, we have little children and they do some is I vote that was stupid
[30:54.600 -> 30:59.200] What you've just and that's it's a classic parenting mistake, isn't it? You're criticizing the character
[30:59.200 -> 31:05.220] Yeah, not the behavior and that's exactly it really comes from parenting and that's one of the things I've always encouraged like, you know
[31:05.220 -> 31:10.620] My buddies is like just make sure that you're criticizing the behavior because the behavior is correctable
[31:11.040 -> 31:15.240] Character is really hard to correct. You've got two young daughters yourself them
[31:15.240 -> 31:19.640] Okay, how much of these principles do you take into your home?
[31:19.640 -> 31:23.520] I know there's definitely a bunch of them and there's a few more if you have my daughters here
[31:23.520 -> 31:26.920] They're like, oh, why isn't this one on there?
[31:26.920 -> 31:29.240] I think I'm pretty caring and encouraging,
[31:29.240 -> 31:33.000] but I know that there's a strict part of me that there was,
[31:33.000 -> 31:34.560] they grew up knowing that there's
[31:34.560 -> 31:36.640] behavior that's not acceptable.
[31:36.640 -> 31:39.940] But when I saw some of that, and they
[31:39.940 -> 31:43.640] were limited occasions, girls, in case you're listening.
[31:43.640 -> 31:47.080] But when I saw some of that behavior, I was like look you're you're not
[31:48.280 -> 31:52.980] You're not having your best moment. And so I'm gonna ask you to excuse yourself, you know
[31:52.980 -> 31:54.980] This is basically what it was
[31:55.040 -> 32:00.140] And so you've got to go and when when you're ready come back in because you're welcome, right?
[32:00.200 -> 32:03.080] But if you can't do it if you can't do it right now
[32:03.080 -> 32:06.160] I still love you and we'll get to it when you can't do it, if you can't do it right now, I still love you and we'll get to it when you can
[32:06.160 -> 32:11.060] I love that because it's temporary into it gives the gives a suggestion that you can fix it
[32:11.060 -> 32:14.540] It's not it is it's suggesting to them like you have control of this
[32:14.540 -> 32:18.480] Even if you don't feel like you do or you don't feel like you do now
[32:19.000 -> 32:25.120] Right. It's teaching them that like actually this is yours and you can do better and we will do learn that lesson
[32:25.120 -> 32:27.120] Oh, I don't know. I don't know
[32:28.120 -> 32:31.240] um, I can say, you know, I
[32:31.640 -> 32:37.480] Poor dad's departed but like he didn't always exercise these so I probably learned it the other way
[32:37.560 -> 32:40.680] Which is like that was dumb. Here's a slap
[32:41.760 -> 32:43.640] And get out of my face
[32:43.640 -> 32:49.360] That is the opposite of how so many people are the parent or lead is that you try to take control of the situation
[32:49.360 -> 32:55.280] And you're straight away in that giving control to them like you leave you sort out yourself and come back when you're ready
[32:55.280 -> 32:56.520] Oh, and it's hard sometimes
[32:56.520 -> 33:01.840] I mean because what no one tells you when you're a parent is that like there's these developmental
[33:02.480 -> 33:07.480] Cliffs and and jumps and you don't know when they're coming. So you don't know what they can handle
[33:07.880 -> 33:10.360] Sometimes they amaze you by what they can handle
[33:10.640 -> 33:16.000] But they also frustrate you because you so desperately just want to take control of the situation
[33:16.000 -> 33:18.080] Yeah, and can't number three
[33:18.080 -> 33:22.220] Well that leads to number three because it's the Dunning-Kruger love in said that know what you know
[33:22.220 -> 33:24.220] Know what you don't know and don't be afraid
[33:23.960 -> 33:26.680] done in Krugelhauve, isn't it? That know what you know, know what you don't know, and don't be afraid. So put your hand up and ask for help.
[33:26.680 -> 33:30.800] And I think that is the single biggest asset we're testing for when somebody comes in.
[33:30.800 -> 33:33.840] We want them to fit our culture, but what we're really saying is that you're going to
[33:33.840 -> 33:38.640] be successful here if you can exercise judgment. And the best way you can exercise judgment
[33:38.640 -> 33:44.660] is being radically honest with yourself about what you know, what you don't know, and having
[33:44.660 -> 33:46.560] the guts to ask for help
[33:46.800 -> 33:49.760] When you do because we're a culture that will help you just got to go
[33:49.760 -> 33:52.800] I'm not sure I know I have the right answer here and you're aware that
[33:53.520 -> 33:58.980] Part of the role that you play as the man that leads this business is demonstrating that yourself
[33:59.120 -> 33:59.760] Yeah
[33:59.760 -> 34:04.840] one of the biggest secrets that no one tells you is that when you get to the top you get to admit that you know
[34:04.840 -> 34:05.320] Less I go into plenty of situations where I'm top, you get to admit that you know less.
[34:05.320 -> 34:08.040] I go into plenty of situations where I'm like, you know what?
[34:08.040 -> 34:10.280] You guys might not think this, but I have no idea
[34:10.280 -> 34:11.920] what we're talking about here.
[34:11.920 -> 34:14.640] Or they're whizzing by through the numbers,
[34:14.640 -> 34:16.160] and I haven't lost my edge.
[34:16.160 -> 34:19.120] Like, I can get through a spreadsheet and go, OK,
[34:19.120 -> 34:20.280] that number's wrong.
[34:20.280 -> 34:21.520] This doesn't make sense.
[34:21.520 -> 34:23.560] This is going to react badly in this market.
[34:23.560 -> 34:25.600] But there's times where they're talking through stuff,
[34:25.600 -> 34:27.400] and I'm like, hold on, hold on, hold on.
[34:27.400 -> 34:29.000] I don't know where we are yet.
[34:29.000 -> 34:30.760] I know where I came into it.
[34:30.760 -> 34:33.320] And I think if anyone ever told you
[34:33.320 -> 34:35.840] that that is something that you're supposed to gain more of,
[34:35.840 -> 34:38.840] not less of, but there are too many people that think,
[34:38.840 -> 34:41.080] I'm supposed to look like I know.
[34:41.080 -> 34:42.960] And so one of the great pieces of advice
[34:42.960 -> 34:46.140] that I'd offer to people is don't sacrifice
[34:46.140 -> 34:51.720] your right to be dumb. I mean, I'm joking, right? But like people do because of pride
[34:51.720 -> 34:55.680] and they sit there and they go, I won't ask the dumb question. Half the room is thinking
[34:55.680 -> 34:57.960] the same thing you are, or they're thinking, I don't.
[34:57.960 -> 35:00.840] But it's so much easier for the leader to do that, I think.
[35:00.840 -> 35:04.640] And that's what I'm saying is when you're the leader, it becomes easier to do that.
[35:04.640 -> 35:05.920] So take it. you got a free pass
[35:05.920 -> 35:09.920] It's like ask your friends like but people go the other way and they think like no
[35:09.920 -> 35:12.180] No, I'm just gonna look like I know exactly what's going on
[35:12.180 -> 35:17.860] You leave the room and no one does see that fits with something. I've read about you do a weekly newsletter
[35:18.600 -> 35:24.520] Interesting and it's called the weekly times but during the pandemic you've called it the weekly tough times. Is that right?
[35:24.520 -> 35:25.840] Yeah, you're very good
[35:25.840 -> 35:29.320] I actually don't my CEO does in loving he's brilliant
[35:29.320 -> 35:32.000] I mean like literally writes opuses about you know
[35:32.000 -> 35:36.200] And part of it is about what we're going through as a firm part of it's what's going on in the world
[35:36.200 -> 35:38.520] But also putting it in historical
[35:39.360 -> 35:48.920] Perspective and he's been great. It's been really great from think, an emotional and mental health perspective to just have something with which that he and we connected
[35:48.920 -> 35:49.840] with our firm.
[35:49.840 -> 35:52.680] We combine that with sort of an all-team meeting.
[35:52.680 -> 35:54.560] But I think it's just those things that just
[35:54.560 -> 35:58.080] humanizes, which is like, hey, can you laugh at this?
[35:58.080 -> 36:00.600] And he signs it off as elbow bumps all around,
[36:00.600 -> 36:02.760] because that's all you could do for a long time.
[36:02.760 -> 36:04.000] We're a pretty social firm.
[36:04.000 -> 36:05.500] We work hard, play hard.
[36:05.500 -> 36:09.500] And it was one more way of finding a way to connect.
[36:09.500 -> 36:12.500] And I have to say, I can't take any credit for it,
[36:12.500 -> 36:16.000] except that we and I helped create the culture where
[36:16.000 -> 36:20.000] that was possible, where that was something that felt natural
[36:20.000 -> 36:22.000] and not awkward or weird or like,
[36:22.000 -> 36:26.480] why am I reading this thing from the CEO where he's talking about his childhood, you know
[36:26.480 -> 36:34.000] Like yeah, and so that's the good part of culture. I think yeah, it just smacked me of that principle talks about which is about humility
[36:34.340 -> 36:41.000] Sometimes accepting that we're in a tough time and we don't know how long it'll last or or how we're gonna get through it
[36:41.000 -> 36:43.200] But we will that sense of optimism as well
[36:43.200 -> 36:48.240] Yeah, I think I think what you just touched on humility the great part about you know
[36:48.240 -> 36:54.360] Finding your way to having or practicing humility is that you can triple high-five when you win sometimes
[36:54.360 -> 36:58.920] I mean like the other side of it like, you know, if at least that's maybe my personality
[36:58.920 -> 37:00.280] Which is that you know
[37:00.280 -> 37:05.120] I don't mind doing a bunch of things in silence or in quiet that people don't know and they aren't clapping for
[37:05.360 -> 37:09.680] But when I get really excited about having done something i'm like i'm gonna let you know
[37:10.160 -> 37:16.640] right because because I didn't practice that every day and i'm not in your face every moment, but like this is outstanding let's
[37:17.200 -> 37:21.520] Let's show this off. I like that. No one messes with the franchise is number four
[37:21.920 -> 37:25.080] Yeah, and I think this is that delicate balance
[37:25.080 -> 37:28.480] between your personal objectives, you know,
[37:28.480 -> 37:31.960] in anything in life, but let's just, for this moment,
[37:31.960 -> 37:33.880] talk about in business,
[37:33.880 -> 37:36.520] and balancing what the collective needs.
[37:36.520 -> 37:39.160] And what we try to be clear about is that we care about you.
[37:39.160 -> 37:41.440] We want you to be able to build net worth.
[37:41.440 -> 37:44.240] We want you to be able to balance home and family,
[37:44.240 -> 37:50.860] but it has to be in the context of the franchise has to be bigger and better and more productive and
[37:50.860 -> 37:56.660] more caring and more robust. And I think that's the part that people sometimes are like, but
[37:56.660 -> 38:00.980] what about me? And I'm like, yes, you matter, but you can't matter more than the franchise
[38:00.980 -> 38:05.400] because once we pick that, the franchise starts to erode and disappear.
[38:05.480 -> 38:06.160] It reminds me of that.
[38:06.160 -> 38:09.520] Do you remember the famous advertising one of don't mess with Texas?
[38:09.580 -> 38:13.360] We invoke that sense of pride of where you're from and what it's about.
[38:13.400 -> 38:17.040] That, that I can imagine that invokes an awful lot of pride.
[38:17.040 -> 38:19.880] It comes in all ways, but like, you know, when it comes to comp issues,
[38:19.880 -> 38:22.320] where it's like, you know, people are like, you know, I deserve this
[38:22.320 -> 38:23.800] and whatever, it's like, yeah, you do.
[38:23.800 -> 38:28.920] You deserve to be on the path to achieving all of your dreams, but in the
[38:28.920 -> 38:33.680] context of the firm, still being able to make those dreams come true.
[38:33.800 -> 38:34.060] Yeah.
[38:34.080 -> 38:34.760] Very smart.
[38:37.600 -> 38:41.900] As a person with a very deep voice, I'm hired all the time for advertising
[38:41.900 -> 38:45.760] campaigns, but a deep voice doesn't sell B2B. And advertising
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[41:31.360 -> 41:37.180] This is a cracker if you're above empty in the bins, you probably will be soon. Yeah, it's about ego
[41:37.180 -> 41:42.200] It's like can you check your ego today like to be successful at anything? You have to have a
[41:42.960 -> 41:48.040] Significant ego right you have to decide that you get up and you can be a winner and you or you can contribute in
[41:48.040 -> 41:52.240] your own way to a winning team right that's what life's about but at the same
[41:52.240 -> 41:57.200] time you've got to have the humility and the capability to check your ego and
[41:57.200 -> 42:01.440] realize that like I'm still willing to do any job so what was the biggest
[42:01.440 -> 42:07.120] lesson for you then making learning that about subfusing your ego and keeping it in check?
[42:07.120 -> 42:11.000] Well, I mean in the world of sport you see it so often right, you know someone that you know
[42:11.000 -> 42:12.800] I mean, I I joke about all the time
[42:12.800 -> 42:15.860] I said the day I come in and start talking about myself in the third person
[42:15.860 -> 42:22.560] You know that like I I'm past myself by date, but I mean I played with or against people that thought their way to
[42:26.840 -> 42:29.080] or against people that thought their way to fire themselves up was to talk about sort of how good they were and whatever, right?
[42:29.080 -> 42:33.960] And some of that was real and some of that was a facade, but it impeded the people around
[42:33.960 -> 42:34.960] him.
[42:34.960 -> 42:39.920] You know, I mean, some people can do both, but it's the rare phenomenon that can do both.
[42:39.920 -> 42:42.200] I mean, we talked about Michael Jordan.
[42:42.200 -> 42:46.000] He could talk about himself as the greatest in the world and fire everyone up.
[42:46.000 -> 42:48.600] How do you help some of the young entrepreneurs
[42:48.600 -> 42:50.660] that you mentor now then,
[42:50.660 -> 42:54.520] in a world where social media often rewards those
[42:54.520 -> 42:57.160] that are loudest, those that can show off
[42:57.160 -> 42:59.660] and create the most noise?
[42:59.660 -> 43:02.980] How do you sort of, like what messages do you give to them?
[43:02.980 -> 43:09.860] For me, it's about them finding the baby steps to their own authentic self and social media is almost the opposite of that
[43:09.860 -> 43:12.120] It plays a role right an important role
[43:12.120 -> 43:18.540] I mean the proliferation of information and ideas has never been as vast or as wide or as global as it is
[43:18.540 -> 43:24.640] And I'm happy for that. I mean like something happens in Vietnam. I can be in my hand held in the next moment, right?
[43:24.640 -> 43:29.400] That's pretty impressive. But it is soul-destroying. It is making too
[43:29.400 -> 43:34.080] many people feel like they're losing when they're winning. No matter what you do, there's
[43:34.080 -> 43:37.680] somebody out there in the world that's doing it better. A better holiday, a better boat,
[43:37.680 -> 43:42.760] a better car, a better, you know, jacket, whatever it is, it's leading to some form
[43:42.760 -> 43:45.400] of paralysis where the only thing, not
[43:45.400 -> 43:49.600] the only thing, but one of the things that people do is they retreat into just looking
[43:49.600 -> 43:52.080] rather than doing anymore because what's the point?
[43:52.080 -> 43:55.140] You've already seen three people that have had the idea.
[43:55.140 -> 43:56.300] They can cook better than me.
[43:56.300 -> 43:58.040] They can film a video better than me.
[43:58.040 -> 44:01.500] And I think that's the danger.
[44:01.500 -> 44:05.640] Starting a business up, people think like think like well look Rick your business is great
[44:05.640 -> 44:10.760] Look how many billions you have under management, right? No one ever sees the grind right? But yeah, we know that
[44:11.280 -> 44:17.040] but I am regularly with people that manage hundred billion dollar businesses and
[44:17.600 -> 44:22.600] You know, I sit on the board of a company that has 1.2 trillion in assets
[44:22.600 -> 44:25.600] Like so like there's the mountains always way higher
[44:25.600 -> 44:29.440] We love a lesson then that other people's happiness shouldn't take away from our happiness
[44:29.440 -> 44:35.360] Yeah, I've read something the other day that it was it was probably on social media, but it was about social media said
[44:36.080 -> 44:41.100] If any post you see makes you feel like you have to be a different person and follow it now
[44:41.680 -> 44:44.980] All right, because that's what's happening. It's like you see something and you're like
[44:48.120 -> 44:51.960] There's plenty of things that are great, self-help, mental health, et cetera, but there's so many things that make you feel like, I'm not doing
[44:51.960 -> 44:52.960] this right.
[44:52.960 -> 44:53.960] I'm not popular enough.
[44:53.960 -> 44:54.960] I'm not at the right parties.
[44:54.960 -> 44:59.080] I'm not, I'm 30 and I haven't made 5 million.
[44:59.080 -> 45:01.480] It's like whatever it is.
[45:01.480 -> 45:06.640] And that is soul destroying in a way that if we go back to the original part of our conversation,
[45:06.640 -> 45:10.900] it's like high performance is you getting to that level
[45:10.900 -> 45:14.080] that exceeds yours and your expectations
[45:14.080 -> 45:17.040] and the expectations of the people that are closest to you,
[45:17.920 -> 45:20.760] but in a way that you can live with and be proud of
[45:20.760 -> 45:22.840] and doesn't sacrifice your soul.
[45:22.840 -> 45:24.760] And that's the part that's getting eroded
[45:24.760 -> 45:25.820] by glimpsing into everyone's fabulous life of and doesn't sacrifice your soul and that's the part that's getting eroded by
[45:31.800 -> 45:37.120] Glimpsing into everyone's fabulous life that they just recorded for two seconds and then went back to their crappy life And yeah, exactly. That's the thing. We're comparing the real world against someone else's edited version of their life
[45:37.120 -> 45:43.120] Yeah, so edited the other real big danger is that social media allows everyone to pass judgment on you, right?
[45:43.360 -> 45:46.840] And if everyone's passing judgment on you, it's never been more difficult to be yourself
[45:46.920 -> 45:52.080] We're now in a world where people are not being themselves and even the people that are putting out the edited photos that are making
[45:52.080 -> 45:52.800] Other people feel bad
[45:52.800 -> 45:56.760] You have to feel sorry for them because they feel the need to put the edited photo on
[45:56.860 -> 46:02.720] The social media if you just thought about your five best friends and you thought who would have maximum empathy for me
[46:02.980 -> 46:10.620] Every single time that something happened you couldn't even get that crew to be on your side all the time. Those are your best mates, but now we're gonna let unknown
[46:11.220 -> 46:16.900] Masses vote on whether you're attractive enough. You were in the right clothes. You're in the right situation on the right holiday
[46:16.980 -> 46:21.300] Your business is big enough, you know, etc. Yeah, that's a tough one
[46:21.300 -> 46:24.840] I'm not saying be a hermit and shut off just keep it in perspective
[46:24.460 -> 46:25.380] Yeah, that's a tough one. I'm not saying be a hermit and shut off just keep it in perspective
[46:30.180 -> 46:36.900] Number six and this obviously resonates with the conversation. We're having performance matters I'm a big fan of trying right but in the end we're here for a purpose and so performance matters and performance doesn't mean
[46:36.900 -> 46:38.900] That like we always get to our ultimate
[46:39.800 -> 46:41.580] definition of success
[46:41.580 -> 46:45.840] But what it does mean is that like we're here to get a job done.
[46:45.840 -> 46:49.360] So, if you say you're going to do something, you've got to get it done.
[46:49.360 -> 46:54.800] Just coming back and saying, I tried, or I called him, but he didn't call me back, like,
[46:54.800 -> 46:55.800] that's great.
[46:55.800 -> 46:59.440] Like, you're going to get half credit for trying, but performance is what really matters,
[46:59.440 -> 47:02.160] because that's what drives the engine that lets us do more.
[47:02.160 -> 47:03.160] Yeah.
[47:03.160 -> 47:05.280] Unlimited love, limited time.
[47:05.280 -> 47:06.280] Disintrigue, gone.
[47:06.280 -> 47:07.280] Yeah.
[47:07.280 -> 47:11.280] So, that one is that it was on a t-shirt for the foundation, which is that the world's
[47:11.280 -> 47:17.600] a big place, and there's many things that you can do and will do, but the world forces
[47:17.600 -> 47:18.600] you to ration.
[47:18.600 -> 47:20.240] I mean, it's cruel, but it does.
[47:20.240 -> 47:25.560] Like, you have to spend your time and energy on the things, the people, the situations that
[47:25.560 -> 47:28.360] you feel like you can have the biggest impact and be most productive.
[47:28.360 -> 47:33.760] And so with the people that come and either apply for a scholarship or that I've mentored,
[47:33.760 -> 47:39.000] it's that like, look, I love you all, but I'm going to spend my time and energy on the
[47:39.000 -> 47:44.600] ones of you that are serious about this and that are going to try the hardest to succeed
[47:44.600 -> 47:46.980] because I have to ration. Yeah
[47:46.980 -> 47:51.180] I in addition to my philanthropy and business, I've got my daughters. I've got my friends
[47:51.180 -> 47:56.300] Like I don't have unlimited time to do this. I got unlimited love. Yeah, I will love you from afar
[47:56.300 -> 48:00.600] But if you want my time, this is how we do it. So what's your view on that view that?
[48:01.140 -> 48:03.140] successful people say no more than
[48:04.280 -> 48:07.640] Unsuccessful people. Yeah, I don't know if they say no more often
[48:07.640 -> 48:11.740] But I know that's something I struggled with like I had to teach myself how to say no
[48:11.740 -> 48:18.320] I mean, I think I want to help and then you just realize there's too much of you leaking into too many situations. I think
[48:18.960 -> 48:21.120] First you realize that you're wearing yourself down
[48:21.120 -> 48:24.520] You've got to think about your own physical and mental health of just you know
[48:24.520 -> 48:27.840] Trying to be everywhere and think about everything. But there's the other part,
[48:29.120 -> 48:33.040] that I think really makes it come home to roost for a lot of people, which is that when you're
[48:33.040 -> 48:37.360] performing, it's like you say you're going to do something, but now you're doing so many things
[48:37.360 -> 48:41.040] that you can't perform to the level that you expect of yourself, you're like, there's something
[48:41.040 -> 48:47.440] wrong with the recipe. Shonda Rhimes, famous director, you know a lot of shows that you know
[48:48.480 -> 48:49.960] in LA
[48:49.960 -> 48:57.000] She went to the same school a few years behind me. I don't know her but we're you know acquainted and she had a year of
[48:57.000 -> 48:57.520] Saying yes
[48:57.520 -> 49:01.960] she realized she was so into her work and writing and she wrote all those great hits and
[49:02.240 -> 49:04.520] She had to she had at the time
[49:04.520 -> 49:08.780] She had two young children and she just said I'm gonna commit to a year of saying yes
[49:08.780 -> 49:12.080] Every time they want me to play with them, whatever and I heard that I was like
[49:12.080 -> 49:14.080] I need a year of saying no
[49:14.160 -> 49:15.280] Like that's what I like
[49:15.280 -> 49:19.240] I realized I needed the opposite and so I needed to figure out how to say no and I think
[49:19.520 -> 49:25.160] I've got most of the right balance. I'm not sure that the people around me always think I say no enough.
[49:25.160 -> 49:26.480] So would you give me some tips on how to do that?
[49:26.480 -> 49:29.240] Because that's something that personally I struggle with,
[49:29.240 -> 49:31.280] that I'm a people pleaser.
[49:31.280 -> 49:34.080] So saying no to people often feels quite difficult.
[49:34.080 -> 49:36.720] So young people come to me and say like,
[49:36.720 -> 49:37.560] will you mentor me?
[49:37.560 -> 49:39.960] And I'm thinking, God, how do I not help someone
[49:39.960 -> 49:42.000] that's like I was, whatever,
[49:42.000 -> 49:44.360] but you can't help 50 of them, right?
[49:44.360 -> 49:48.440] I started off with two or three mentees and I probably have 30 now and I've designed an
[49:49.440 -> 49:53.420] Answer for that because they get them all together so they know each other and they don't need me as often
[49:53.840 -> 49:58.720] But one of the ways that I did it and this is and I think you need a tactic like this for all the different
[49:58.720 -> 50:01.000] Situations someone come up to me and I go, okay
[50:01.000 -> 50:07.000] How seriously about this if you're serious write me three or four pages on what you're doing, what you're gonna do,
[50:07.000 -> 50:08.920] and what you do with the time.
[50:08.920 -> 50:11.080] 98% of them don't do that.
[50:11.080 -> 50:13.880] So they want you to help them if you'll teach them
[50:13.880 -> 50:15.520] and drag them up the hill.
[50:15.520 -> 50:18.200] But if you ask them to go, you invest in this,
[50:18.200 -> 50:21.460] you be serious about it, think about it,
[50:21.460 -> 50:23.040] and then come back to me with a plan
[50:23.040 -> 50:25.540] on how you'd use my time a lot of them go away
[50:25.540 -> 50:30.220] This is also an interesting one number right reduce speed to action and achievement
[50:30.220 -> 50:36.980] Yeah, I think that we all have different styles on how we do things and all I ask is that people think about it and
[50:37.600 -> 50:45.080] Then do it right reduce the speed to action and achieving like the planning part make sometimes people
[50:46.200 -> 50:52.420] Sometimes people confuse activity with productivity or they think I'm doing it like I've been doing my homework
[50:52.420 -> 50:59.640] I'm like, but are you learning or I've been mapping out all the steps to do this, but hey, but you actually done
[50:59.640 -> 51:01.640] What if you're not certain what if you're only?
[51:02.200 -> 51:06.520] 51% sure that the decision you're making is the right one and I come to you and I've got a look
[51:06.560 -> 51:08.840] I've got some great speed here, but I've gone the wrong direction
[51:09.080 -> 51:15.360] That's completely okay because you know what knowing what you know knowing what you don't know and being able to ask is completely fine
[51:15.360 -> 51:18.360] I don't mind do that at the beginning do that in the middle
[51:18.360 -> 51:20.480] That's even a good excuse not to make progress
[51:20.720 -> 51:24.140] But what isn't a good excuse is we say we're gonna do thing in a week
[51:24.440 -> 51:27.880] You wait to two hours before the week's over and go, you
[51:27.880 -> 51:29.920] know, I didn't understand the question, and I got stuck in
[51:29.920 -> 51:30.960] the middle.
[51:30.960 -> 51:31.680] Reduce that.
[51:31.680 -> 51:33.520] Get that at the beginning.
[51:33.520 -> 51:34.320] Just go, you know what?
[51:34.320 -> 51:36.840] Can I have another conversation about what we're
[51:36.840 -> 51:37.400] trying to do here?
[51:37.400 -> 51:38.400] Because I was thinking this.
[51:38.400 -> 51:39.480] Am I off base?
[51:39.480 -> 51:42.400] That's way better and more productive than waiting to the
[51:42.400 -> 51:48.440] end, the week's over, and and going Didn't get to that. It's then start the excuse
[51:49.140 -> 51:53.380] Backdrop, which is you know, I didn't understand thing. It's smart. There's another sort of phrase
[51:53.380 -> 52:00.180] I'm really like which is that action leads to motivation. I think so often people are waiting thinking I'll get motivated to do that soon
[52:01.100 -> 52:05.240] Start the action without the motivation and you'll find the motivation will follow. I agree
[52:05.240 -> 52:08.400] I mean sometimes just getting into it and sometimes I do I mean like, you know
[52:08.400 -> 52:14.320] You hear about people trying to get over their writers block by just writing not writing about what they're supposed to write about but write
[52:14.320 -> 52:17.540] About anything that suns up looks good. It's really sunny. I feel warm
[52:17.760 -> 52:22.680] God, I'd like a piece of toast right like you know, just the act of doing get you there
[52:22.680 -> 52:25.040] I mean, you know how many times were you supposed to work out?
[52:25.040 -> 52:26.520] And you're like, I want to work out.
[52:26.520 -> 52:28.480] I want the feeling of working out,
[52:28.480 -> 52:29.920] but I can't seem to get started.
[52:29.920 -> 52:32.400] And then as soon as you get started on anything,
[52:32.400 -> 52:34.480] you're like, God, I really wanted to do this.
[52:34.480 -> 52:35.320] Yeah.
[52:35.320 -> 52:36.280] And you're back in it again.
[52:36.280 -> 52:38.760] We take our work and success seriously,
[52:38.760 -> 52:40.800] but ourselves far less so.
[52:40.800 -> 52:42.360] That's the fun side of humility,
[52:42.360 -> 52:45.200] which is like, look, you know, we, we can be ninjas,
[52:45.200 -> 52:50.000] we can be high performance artists in trying to get stuff done. But having a humility that like,
[52:50.000 -> 52:55.520] we're just human beings, we're clowns, we're funny people, we're frail, we're fragile,
[52:55.520 -> 53:00.880] etc. And so that probably goes with the next one of the next ones, which is work hard, play hard,
[53:00.880 -> 53:11.380] right, which is that we want to succeed. And I think our clients really like the fact that they don't sacrifice anything in choosing us. We're among the best
[53:11.380 -> 53:16.140] in the business, right? But at the same time, you kind of like hanging around with us because
[53:16.140 -> 53:22.340] we're still real people and we still like to have fun and laugh. And we understand that
[53:22.340 -> 53:25.440] any time you spend with us, even if it's your job,
[53:25.440 -> 53:28.120] we'd be better if you were actually enjoying the time.
[53:28.120 -> 53:29.700] And we take that seriously too.
[53:29.700 -> 53:32.960] So we make it fun or we try to make it fun.
[53:32.960 -> 53:34.760] That's why the nice caveat of the one
[53:34.760 -> 53:37.160] that you just mentioned, the work hard, play hard,
[53:37.160 -> 53:38.560] but always answer the call.
[53:38.560 -> 53:40.480] Yeah, so there's an interesting twist on that,
[53:40.480 -> 53:43.080] which is, I think people get it after a while.
[53:43.080 -> 53:46.840] They're like, wow, these people are very successful. They really work hard and they like to party.
[53:46.840 -> 53:48.240] Like, I mean, they can-
[53:48.240 -> 53:50.320] I've read about your passes and comes on the beat.
[53:50.320 -> 53:52.720] Yeah, they can go after it a bit.
[53:52.720 -> 53:55.440] Yeah, and so I think that part is there.
[53:55.440 -> 53:58.160] But what I've tried to emphasize is that you've got
[53:58.160 -> 54:00.320] a responsibility to the collective.
[54:00.320 -> 54:02.560] So even if we're partying, even we're going on,
[54:02.560 -> 54:06.400] if it's three o'clock in the morning and it's closing down
[54:06.400 -> 54:08.840] and I'm the one that bought the last 15 shots
[54:08.840 -> 54:11.240] and put them on the bar, it's still your responsibility
[54:11.240 -> 54:14.080] to know at nine o'clock we have that call with the client.
[54:14.080 -> 54:17.200] I will be ready and you have to be ready too.
[54:17.200 -> 54:19.400] So I might be the instigator and the animator,
[54:19.400 -> 54:21.960] but you have a personal responsibility to understand
[54:21.960 -> 54:23.960] if I need to take myself out of harm's way
[54:23.960 -> 54:27.060] and separate the gasoline from the fire. That's my
[54:27.740 -> 54:32.800] Responsibility. It's not the collective's responsibility. We often talk on the podcast about soft skills and hard skills
[54:32.800 -> 54:34.800] Yeah, are you okay with people in your business?
[54:34.800 -> 54:38.760] You've got the hard skills and they just want to come and they just want to work and they want to be successful and
[54:38.760 -> 54:44.800] Build some wealth for themselves and for your clients and go home. They don't really want to do the soft skills. Is that okay?
[54:44.800 -> 54:45.200] Yeah, yeah, because we't really want to do the soft skills. Is that okay? Yeah
[54:45.200 -> 54:47.180] Yeah, because we're not trying to create a cult
[54:47.180 -> 54:52.800] you don't have to do all of those things to each their own some people work and go home and and it's even
[54:53.820 -> 54:55.820] appropriate or
[54:56.100 -> 55:01.680] Pertinent on with respect to some people don't have the skills to do all the things that will make them a successful
[55:02.800 -> 55:06.560] future CEO I was just having this conversation, my CEO,
[55:06.560 -> 55:09.400] because we were talking about an individual,
[55:09.400 -> 55:12.160] and he or she, because I'm going to keep it anonymous,
[55:12.160 -> 55:13.600] are really good at what they do.
[55:13.600 -> 55:15.700] And the debate among the senior management team
[55:15.700 -> 55:17.280] is, but they don't have lateral movement.
[55:17.280 -> 55:18.480] They're never going to be a good manager.
[55:18.480 -> 55:21.000] They don't seem to be interested in doing that.
[55:21.000 -> 55:23.940] And so should they be at the next level, et cetera?
[55:23.940 -> 55:26.280] We have to have room for sole proprietors.
[55:26.280 -> 55:29.800] Sole proprietors that still fit in our culture. They're not going to violate the principles
[55:29.800 -> 55:35.560] of our culture and be a jerk or an asshole, right? But they just are good at doing deals
[55:35.560 -> 55:41.120] or managing an asset or doing accounting really well or being a CFO or whatever. I'm making
[55:41.120 -> 55:49.000] this up. I promise I'm making it up. but there has to be room for people that don't have the full spectrum of
[55:49.880 -> 55:51.880] curiosity or ambition or
[55:52.280 -> 55:53.440] extroversion
[55:53.440 -> 55:59.640] Because that makes for a better complete set you want some of those people that go actually I don't want to go to the party
[55:59.640 -> 56:03.300] I'm like great. I'll take your tickets and I'll go. Yeah, of course
[56:03.300 -> 56:06.600] I think one of the other challenges is as the business evolves and develops
[56:06.660 -> 56:09.060] How you deal with people that were right at the time?
[56:09.060 -> 56:14.380] I mean, you remember the famous Netflix playbook really like how to fire people basically it was a big thing for them
[56:14.380 -> 56:19.220] Well, how do you how does the business evolve and these these people that don't evolve something has to happen with them?
[56:19.380 -> 56:26.960] How do you deal with that someone that was right at one time, but they're not right now. Yeah, and that's the part. That's the radical candor
[56:26.960 -> 56:29.700] I mean we've just had this conversation with you know
[56:30.020 -> 56:35.140] Some people sometimes they come to the conclusion themselves and they realize like I like the startup phase
[56:35.280 -> 56:43.240] I liked when like the roles were relatively undefined and even though they're mid-level or senior or very senior
[56:43.560 -> 56:45.040] They get to a place where they're
[56:45.040 -> 56:47.400] like, actually, this doesn't fit me anymore.
[56:47.400 -> 56:51.320] Or we've got to say it doesn't fit you or it doesn't fit where we're going.
[56:51.320 -> 56:58.080] And doesn't mean you're not important, productive, valuable, but you just might not be as valuable
[56:58.080 -> 57:00.560] to what this is and where it's going.
[57:00.560 -> 57:03.400] And so we've got to find a humane way to make the separation.
[57:03.400 -> 57:09.900] But you're perfect somewhere else, like there's a business that would see you perfectly well or or it could depending on what you want a lot of times
[57:10.560 -> 57:14.720] Those people need a check-in. They need to check in like actually what do I want now?
[57:14.720 -> 57:20.200] Cuz I've had conversations where I go, you know, I'm still flying pretty fast and your landing gears down
[57:20.200 -> 57:26.140] So can we have that conversation? I mean, like, is the landing gear down permanently? Or are you just
[57:26.140 -> 57:29.360] tired? Because if you're tired, we got you go get a rest, go
[57:29.360 -> 57:32.720] recharge. But if you're just thinking, I've done this pretty
[57:33.400 -> 57:40.480] for a while, I've exceeded my perspective or my goals on net
[57:40.480 -> 57:42.900] worth or whatever. I mean, sometimes you're successful
[57:42.900 -> 57:46.440] enough where you're like, I made more money than I thought I was going to and I'm comfortable now
[57:46.440 -> 57:49.100] Yeah, that's okay, but it might not be what the collective needs
[57:49.100 -> 57:54.600] It's so before you set up Tristan that was conscious that you were successful in another business as well
[57:54.860 -> 57:57.580] For you to have left that to set up Tristan
[57:57.580 -> 58:02.880] Is that the kind of conversations you were having with yourself around where you were in your career or the guy?
[58:02.880 -> 58:08.620] I'm not consciously subconsciously. I mean, you know, I've done this three times.
[58:08.620 -> 58:12.360] One was small, but I was inside a firm and was doing it for the firm.
[58:12.360 -> 58:17.400] The second one, I was a partner, so I was an owner, but I was still an entrepreneur.
[58:17.400 -> 58:21.960] And this was the time that I could do it my way or our way.
[58:21.960 -> 58:24.960] And you know, the good part is that you're doing it completely your way.
[58:24.960 -> 58:27.320] The bad part is it's completely yours, right?
[58:27.320 -> 58:29.920] So from budget to everything else,
[58:29.920 -> 58:32.480] you live and die with it.
[58:32.480 -> 58:34.600] And this is what felt comfortable to me.
[58:34.600 -> 58:37.000] I mean, part of it just comes out of necessity.
[58:37.000 -> 58:39.040] Like, you know, just yourself, you're like,
[58:39.040 -> 58:40.000] I'm grinding on this.
[58:40.000 -> 58:41.240] I want to have fun.
[58:41.240 -> 58:43.320] So you start building in things that have fun.
[58:43.320 -> 58:46.880] And you realize people actually like that.
[58:46.880 -> 58:50.560] They're enjoying working harder because you
[58:50.560 -> 58:51.680] play part of the time.
[58:51.680 -> 58:52.720] You have good snacks.
[58:52.720 -> 58:55.160] You take yourself less seriously.
[58:55.160 -> 58:56.400] You're goofing around.
[58:56.400 -> 59:02.120] Sometimes I forget that I am at the top of the organization,
[59:02.120 -> 59:06.800] not in terms of my behavior, but because I don't see myself as unapproachable
[59:07.440 -> 59:10.560] But some of the junior people come in and go like that's right
[59:11.880 -> 59:13.880] Yeah, I'm thinking really
[59:14.600 -> 59:20.080] Seriously, like like I I mean I do fancy myself as Lord Vader on at moments
[59:20.080 -> 59:22.480] but like generally I'm not wearing the cloak and
[59:24.240 -> 59:28.820] But like generally I'm not wearing the cloak and with a little challenge I'm Rick is similar to what people often joke the problem the Queen has that everywhere you go
[59:29.020 -> 59:35.420] She assumes the world smells of fresh paint. How do you know what's going on in your business when you're not there?
[59:35.420 -> 59:39.380] How do you know how people are behaving when you're not walking down the corridors?
[59:39.380 -> 59:43.720] I think part of it is that you you've got to have a good team, which I do and good partners
[59:43.720 -> 59:47.120] I think part of it is that you've got to ask a good team, which I do, and good partners. I think part of it is that you've got to ask a lot of questions.
[59:47.120 -> 59:52.600] And then I think I've had an ability, I don't know if you call it innate or developed, but
[59:52.600 -> 59:55.440] I can feel a disturbance in the force.
[59:55.440 -> 59:57.680] And they used to joke.
[59:57.680 -> 01:00:00.000] My unofficial joking name was Lord Vader, right?
[01:00:00.000 -> 01:00:01.880] I mean, partially, I mean, it's a joke.
[01:00:01.880 -> 01:00:02.880] I'm tall and black.
[01:00:02.880 -> 01:00:05.120] I'm like, come on, that's the easy way, right?
[01:00:05.120 -> 01:00:06.600] But it was that, like, I'd sit there and go,
[01:00:06.600 -> 01:00:07.440] what's going on over there?
[01:00:07.440 -> 01:00:08.640] And they're like, you just got here,
[01:00:08.640 -> 01:00:10.040] how do you know that there's a problem there?
[01:00:10.040 -> 01:00:12.560] I'm like, because I could see the body language is off,
[01:00:12.560 -> 01:00:16.160] or like, you can tell where somebody doesn't want
[01:00:16.160 -> 01:00:17.600] to tell you something, or they're like,
[01:00:17.600 -> 01:00:19.240] you know, ducking your glance, you're like,
[01:00:19.240 -> 01:00:20.560] what's going on, because.
[01:00:20.560 -> 01:00:22.200] And you'll just vocalize that.
[01:00:22.200 -> 01:00:23.040] Yeah.
[01:00:23.040 -> 01:00:23.880] Because I think a lot of the times I'll see that,
[01:00:23.880 -> 01:00:26.960] and think, hmm, something's going on there But but you will just go straight
[01:00:27.320 -> 01:00:32.780] Yeah, and if it's not to them, it's then to their manager or to my CEO or to my partners and go
[01:00:33.260 -> 01:00:39.920] What's happening there? Like and sometimes it'll be like don't worry. It's it's completely like they're just throwing the toys out of the pram
[01:00:39.920 -> 01:00:44.900] But they're picking them up and you don't have to worry about it or sometimes like yeah, we should talk about that
[01:00:44.900 -> 01:00:49.520] Yeah, how fluid of these principles been since you founded the business?
[01:00:49.720 -> 01:00:53.080] How much of them have changed and how much of them have been consistent?
[01:00:53.260 -> 01:00:58.860] They've been totally consistent and I hope it's not because I've been dictatorial, but I just think that they've
[01:00:59.460 -> 01:01:02.240] Fit it doesn't mean that we don't morph off of them
[01:01:02.240 -> 01:01:07.600] But they're just kind of like an inner core which is, which is like, we give them to every employee.
[01:01:07.600 -> 01:01:10.480] They're in the starting pack with all the other stuff they get.
[01:01:10.480 -> 01:01:15.080] And I think that's more than anything, it's saying, we have an intentional culture.
[01:01:15.080 -> 01:01:19.280] Because we've also said, hey, we have a rule book, but we're all from different cultures,
[01:01:19.280 -> 01:01:20.280] different backgrounds.
[01:01:20.280 -> 01:01:27.640] If you've got a better rule, help us rip that page out and put a new one in. And so there are morphs off of those things
[01:01:27.640 -> 01:01:32.400] that have created the infrastructure and backbone
[01:01:32.400 -> 01:01:34.520] that has grown in our company.
[01:01:34.520 -> 01:01:36.680] But yeah, there's been times where people are like,
[01:01:36.680 -> 01:01:38.240] I want to add three more.
[01:01:38.240 -> 01:01:40.280] And I'm like, yeah, but that's not the point, right?
[01:01:40.280 -> 01:01:43.760] The point isn't do we have 15 commandments
[01:01:43.760 -> 01:01:46.100] or 30 commandments, it's that we have some
[01:01:46.100 -> 01:01:48.200] and it makes you think, actually,
[01:01:48.200 -> 01:01:49.900] this is kind of intentional.
[01:01:49.900 -> 01:01:52.000] We're doing this on purpose.
[01:01:52.000 -> 01:01:54.640] And the rest, there's probably 30 things
[01:01:54.640 -> 01:01:56.240] that we really practice.
[01:01:56.240 -> 01:01:57.640] This is just the 12 we talk about
[01:01:57.640 -> 01:01:59.480] that call your attention to the fact
[01:01:59.480 -> 01:02:02.400] that we are doing it for a reason.
[01:02:02.400 -> 01:02:04.580] So for those listeners sort of itching now
[01:02:04.580 -> 01:02:07.620] that we've only covered 11 11 number 12 is trustworthiness
[01:02:08.340 -> 01:02:11.140] Integrity and honesty are not optional
[01:02:11.660 -> 01:02:17.740] Non-negotiable, that's one of my sorry. I'm gonna skip ahead here. That's one of my my three non-negotiable
[01:02:18.420 -> 01:02:22.420] Your business. Yeah, so so those are those of those are my so those of you
[01:02:22.420 -> 01:02:27.720] I'm not here know that I consider that one right? Like I look at that and go, look, it's not debatable.
[01:02:27.720 -> 01:02:32.400] Either you're going to be a person that says and does what they say they're going to do,
[01:02:32.400 -> 01:02:33.400] or you're not.
[01:02:33.400 -> 01:02:37.600] And if I can't trust you, yeah, you can have a foot fault once because everyone makes mistakes,
[01:02:37.600 -> 01:02:39.000] maybe you didn't intend it.
[01:02:39.000 -> 01:02:42.640] But after that, I may still associate with you.
[01:02:42.640 -> 01:02:46.640] I may still have a drink with you, a dinner with you, play around a golf with you, but I'm associate with you. I may still have a drink with you a dinner with you play around a golf with you
[01:02:46.640 -> 01:02:52.560] But I'm not trusting you now with my most valuable resources, which is my word my reputation
[01:02:52.720 -> 01:02:59.040] My family my friends and so that's one of them. That's fundamental to a lot of people, but that's definitely fundamental to me
[01:02:59.040 -> 01:03:08.060] That's one of my non-negotiables. So let's have the other two of your non-negotiables then my most important non-human relationship is with time. So how one?
[01:03:09.400 -> 01:03:11.400] relates or treats
[01:03:11.640 -> 01:03:15.320] My time like can we be productive? Can we be efficient?
[01:03:15.320 -> 01:03:19.860] Can we have fun is going to probably define my relationship with you?
[01:03:19.860 -> 01:03:27.000] Yeah, like so that's that's one of them and I think the third is, it's related to the first one, which is, I don't want to
[01:03:27.000 -> 01:03:28.760] be too flippant, but words are cheap.
[01:03:28.760 -> 01:03:34.160] I'm going to judge, judge is probably the wrong word, I'm probably going to develop
[01:03:34.160 -> 01:03:41.280] my perspective on you and our relationship based on what you do and not what you say.
[01:03:41.280 -> 01:03:45.840] So it's great that you say some things, but what I want to know is what you really want to do because for me
[01:03:45.960 -> 01:03:47.960] That's the single biggest
[01:03:48.560 -> 01:03:52.200] Indicator of desire like is that really what you want to do?
[01:03:52.200 -> 01:03:55.760] What did you do it for performance etc and consistency of action over?
[01:03:56.600 -> 01:03:58.600] words or
[01:03:58.920 -> 01:04:02.840] What you communicate is far more important to me. Those that those are probably the core of my
[01:04:03.840 -> 01:04:07.920] non-negotiables Is far more important to me those that those are probably the core of my non negotiables Oh, or at least yeah approachables. Very good
[01:04:07.920 -> 01:04:10.880] We said wait nicely into our quickfire round at the end of the interview
[01:04:10.880 -> 01:04:17.060] So what's the one piece of advice that you give to a teenage Rick in Salem just starts out on your journey?
[01:04:17.060 -> 01:04:23.200] Hmm piece of advice. I don't think I have one but I'll rip through it really quickly. I think first what I've learned is that
[01:04:21.480 -> 01:04:23.720] I'll rip through it really quickly. I think first, what I've learned is that
[01:04:24.680 -> 01:04:27.680] so much more is possible than I ever imagined.
[01:04:27.680 -> 01:04:30.000] It's just, it really just takes the doing, right?
[01:04:30.000 -> 01:04:31.560] Like it just does.
[01:04:31.560 -> 01:04:34.000] The second is that the struggle's real, right?
[01:04:34.000 -> 01:04:35.080] Like it's supposed to be hard.
[01:04:35.080 -> 01:04:36.880] Hard work is hard, and if it wasn't,
[01:04:36.880 -> 01:04:38.780] it would be a holiday somewhere, right?
[01:04:38.780 -> 01:04:42.340] So normalize that and let it motivate you
[01:04:42.340 -> 01:04:43.540] that you're supposed to fall down,
[01:04:43.540 -> 01:04:45.060] it's supposed to feel gritty the
[01:04:49.900 -> 01:04:55.940] Last one and I've talked about this before and I see so many people get in their own way Is that no one wakes up and has the energy or desire to play man-to-man defense on you in your life?
[01:04:56.380 -> 01:05:02.660] No one does like no one gets up and thinks I'm gonna block you from the bathroom getting your toothbrush going to work it
[01:05:02.660 -> 01:05:03.620] No, no, I don't know
[01:05:03.620 -> 01:05:05.840] I was thinking that's what people are out to do?
[01:05:05.840 -> 01:05:08.440] Because we're getting in our own way.
[01:05:08.440 -> 01:05:11.520] Usually you are the biggest impediment to your own success.
[01:05:11.520 -> 01:05:13.840] You just got to swerve it, move out of the way.
[01:05:13.840 -> 01:05:18.000] It doesn't mean, go back to number two, that the struggle is not real, that it isn't hard,
[01:05:18.000 -> 01:05:19.480] that there aren't impediments.
[01:05:19.480 -> 01:05:23.280] But normally, it's like if you look in the mirror, you're like, I actually don't want
[01:05:23.280 -> 01:05:29.440] it that bad, or I don't want to work work that hard or this feels tougher than I'm ready for at this stage of my life
[01:05:29.720 -> 01:05:35.080] There's no one standing there going. I'm not gonna let you be successful. I got you today. I got you inspiring
[01:05:35.640 -> 01:05:41.320] What's your biggest strength and what is your greatest weakness biggest strength? I think is my
[01:05:42.120 -> 01:05:45.800] Curiosity and my ability to curate and convene people
[01:05:45.800 -> 01:05:48.360] to ideas and thoughts, whether it's a new investment fund,
[01:05:48.360 -> 01:05:49.520] a party, et cetera.
[01:05:49.520 -> 01:05:51.760] I know how to animate and create that excitement
[01:05:51.760 -> 01:05:53.720] that people go, what's going on over there
[01:05:53.720 -> 01:05:56.720] and why am I not invited, which is the key.
[01:05:56.720 -> 01:06:00.560] My weakness, and this is an area for constant need for work,
[01:06:00.560 -> 01:06:04.000] is that I think my enthusiasm, as you've seen here,
[01:06:04.000 -> 01:06:05.400] means that I'm probably a better
[01:06:05.400 -> 01:06:10.380] talker than listener, and I just need to keep trying to listen without doing.
[01:06:10.380 -> 01:06:13.960] Just listen, and don't try to solve, don't try to fix, don't try to do.
[01:06:13.960 -> 01:06:15.880] But it comes from a good place, that desire to...
[01:06:15.880 -> 01:06:19.120] Yeah, well, that's the rationalization that makes you not work on it so well.
[01:06:19.120 -> 01:06:20.120] Exactly.
[01:06:20.120 -> 01:06:21.120] So much, right?
[01:06:21.120 -> 01:06:22.120] But that's right.
[01:06:22.120 -> 01:06:24.120] It comes from a good place, but sometimes I just need to listen.
[01:06:24.120 -> 01:06:26.160] Listen to someone's problem and be better at
[01:06:26.880 -> 01:06:33.720] Empathy without doing anything and I struggle not to try and solve the problem, but sometimes that just makes people feel
[01:06:34.280 -> 01:06:40.400] Worse or yeah, whatever. So that yeah, that's that's probably biggest weakness. I keep working. I'm intrigued at your answer to this one
[01:06:40.400 -> 01:06:43.760] Wait, what's the one book recommendation you'd make for our listeners?
[01:06:42.500 -> 01:06:44.100] So this one, what's the one book recommendation you'd make for our listeners?
[01:06:45.660 -> 01:06:47.500] It's a book that my daughters gave me
[01:06:47.500 -> 01:06:49.120] that I've been telling people about.
[01:06:49.120 -> 01:06:50.940] It's called, it's by Carlo Ravelli,
[01:06:50.940 -> 01:06:53.520] and it's called There Are Places in the World
[01:06:53.520 -> 01:06:56.420] Where Kindness is More Important than Being Right.
[01:06:57.340 -> 01:06:58.880] And he's a physicist, right?
[01:06:58.880 -> 01:07:00.800] But like his perspective on the world
[01:07:00.800 -> 01:07:03.660] and about things in the non-physical world
[01:07:03.660 -> 01:07:04.780] has shaped a couple of things,
[01:07:04.780 -> 01:07:07.040] it's shaped my thoughts about philanthropy
[01:07:07.040 -> 01:07:09.440] and convening fundraising and stuff like that.
[01:07:09.440 -> 01:07:11.680] He's just, his perspective on things is really intriguing,
[01:07:11.680 -> 01:07:13.420] so I'd say pick it up.
[01:07:13.420 -> 01:07:15.640] It's not a book that you'd think you'd like,
[01:07:15.640 -> 01:07:16.840] and you'll see it, and then you'll read
[01:07:16.840 -> 01:07:17.960] five of his other books.
[01:07:17.960 -> 01:07:19.380] Wonderful, final question,
[01:07:19.380 -> 01:07:21.820] and this is kind of your path and gift, I guess,
[01:07:21.820 -> 01:07:24.480] for the viewers and the listeners of High Performance,
[01:07:24.480 -> 01:07:26.040] and that is, what is your one
[01:07:26.440 -> 01:07:29.560] Golden rule for people to live a high performance life
[01:07:30.080 -> 01:07:36.000] However, you do it or wherever you do it. I think if you can you can find the place the highest place
[01:07:36.800 -> 01:07:38.800] where
[01:07:38.800 -> 01:07:42.680] Your curiosity intersects your passion and your energy
[01:07:43.560 -> 01:07:47.160] Get there and then get out of the way. Everything else will take care of itself
[01:07:47.320 -> 01:07:53.760] Wonderful a brilliant way to sign off and a really really fascinating conversation and I don't think you've shared those 12
[01:07:54.720 -> 01:08:00.560] Guiding principles the first time. Thank you so much for coming on here and um and being so open and honest with us
[01:08:00.560 -> 01:08:04.480] That was an enlightening conversation. Thank you. Thank you. Thank you. Thanks. Thanks
[01:08:06.400 -> 01:08:07.200] Damien.
[01:08:07.200 -> 01:08:07.700] Jake.
[01:08:08.500 -> 01:08:15.000] Oh, sometimes I'm really reticent to say that's my favorite ever conversation because I think
[01:08:15.000 -> 01:08:16.500] we've had amazing conversations.
[01:08:16.500 -> 01:08:20.300] I wouldn't want other people to think, oh, was mine not good?
[01:08:20.300 -> 01:08:23.500] But that I got so much from that.
[01:08:23.500 -> 01:08:25.420] I mean it happens quite often, but this was one of those moments where I got so much from that. I mean it happens quite often
[01:08:25.880 -> 01:08:27.880] but this was one of those moments where I
[01:08:28.760 -> 01:08:30.400] Feel so energized
[01:08:30.400 -> 01:08:31.360] I feel ready to
[01:08:31.360 -> 01:08:36.240] to like run out of here now get my laptop and get going and go and see my kids and say some brilliant things to
[01:08:36.240 -> 01:08:41.780] Them and be present for my wife and drive on all my businesses and push hyper light and he's made me feel like that
[01:08:42.320 -> 01:08:45.200] Is some of that because of like I know you run
[01:08:45.800 -> 01:08:50.580] Whisper that you founded with Sun Island and with David and Harriet. So
[01:08:51.280 -> 01:08:56.480] It is some of that because you think you can apply some of those principles in in in real life
[01:08:56.480 -> 01:09:01.920] Yeah, but it's even more than that. It's because it's a really big injection
[01:09:02.520 -> 01:09:06.400] Straight into my artery of a reminder that it's all there.
[01:09:06.400 -> 01:09:07.240] It's all there for me.
[01:09:07.240 -> 01:09:08.540] If I just get the processes right,
[01:09:08.540 -> 01:09:10.700] if I get the energy right, if I bring positivity,
[01:09:10.700 -> 01:09:14.960] if I let people have fun, if I encourage the right people,
[01:09:14.960 -> 01:09:16.640] you can honestly achieve anything.
[01:09:16.640 -> 01:09:18.760] And so, I think I've said this to you before,
[01:09:18.760 -> 01:09:21.280] but my favorite musical is Hamilton.
[01:09:21.280 -> 01:09:23.020] And there's a line in there where he says,
[01:09:23.020 -> 01:09:29.480] there's a million things I haven't done and I have that conversation with with Rick and I think oh man, there's a million things
[01:09:29.480 -> 01:09:30.680] I haven't done
[01:09:30.680 -> 01:09:34.960] But the reason why I'm so excited is because it suddenly all makes sense
[01:09:34.960 -> 01:09:38.720] Like I can see it all I can see how I can get those million things done. Yeah
[01:09:39.400 -> 01:09:45.720] Because the processes are right there is a choice and he's helping people listening to this to make the right choices
[01:09:45.980 -> 01:09:46.480] Yeah
[01:09:46.480 -> 01:09:51.980] and the fact that he's doing it with the that is heading up a successful business and yet he's
[01:09:52.240 -> 01:09:57.400] Sitting with us and saying it's about culture. It's about being authentic treating people decently
[01:09:58.000 -> 01:10:00.000] that to me is like
[01:10:00.200 -> 01:10:09.140] So powerful a message for us to understand that you don't have to Get to the top in business and be a bastard. You don't have to be ruthless
[01:10:09.580 -> 01:10:13.620] You can be like he said radical in your candor to call people out
[01:10:13.700 -> 01:10:15.540] We can do it with a heart as well
[01:10:15.540 -> 01:10:21.140] And I think it's a good point that doing it with a heart a lot of people think oh, yeah when I'm successful
[01:10:21.580 -> 01:10:25.000] I'll then be philanthropic and I'll care and I'll have a heart. He's had it from day one and Ie, pan fyddwn yn cyflawni, byddwn yn ddiddorol ac yn gofio ac byddwn yn cael celf.
[01:10:25.000 -> 01:10:31.000] Mae wedi'i gael o'r dydd un, ac mae'n dangos y gallwch chi ddod i'r cyfan o'r ffyrdd gyda'r ymdrech.
[01:10:31.000 -> 01:10:36.000] Ie, ac rwy'n credu os oedd un gwybodaeth yr hoffwn i bobl ddweud o hyn yw,
[01:10:36.000 -> 01:10:40.000] gweld beth oedd Rick yn ei ddweud yno, yw'r cyfathrebu o'r gyrfa coach a dweud iddo,
[01:10:40.000 -> 01:10:43.000] rydych chi'n seilio'ch amheroedd yn ddiogel.
[01:10:43.000 -> 01:10:45.140] Ac rwy'n credu, i unrhyw un sy'n clywed hyn, I said to him, you're setting your aspirations too low. And I think for anyone listening to this thing,
[01:10:45.140 -> 01:10:48.680] are my aspirations high enough that match
[01:10:48.680 -> 01:10:52.020] the scale of my own ambition and my own capabilities?
[01:10:52.020 -> 01:10:55.600] ♪♪
[01:10:55.600 -> 01:10:57.740] Well, Damien, nice to chat.
[01:10:57.740 -> 01:10:59.780] And what an interesting week for High Performance,
[01:10:59.780 -> 01:11:01.200] not just the reaction from people,
[01:11:01.200 -> 01:11:03.660] but we can talk about the number of reactions
[01:11:03.660 -> 01:11:06.920] because we hit a sort of significant milestone recently for the high
[01:11:06.920 -> 01:11:10.260] performance podcast. I know Jake and it's a number that sort of scrambled my
[01:11:10.260 -> 01:11:14.320] brain a bit when we sort of realized that we've gone past 10 million
[01:11:14.320 -> 01:11:19.960] downloads that it's sort of it's incredible just to think 10 million
[01:11:19.960 -> 01:11:45.440] people like a whole nation. Just so you know 9,996,742 o'r rhain oedd fy mam. Ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha i ni ymuno â nhw, oherwydd y bydd yna ffwrdd, oherwydd y bydd yna ffwrdd, neu pan ydyn nhw yn y car.
[01:11:45.440 -> 01:11:47.520] Ond mae'n clywed ato, mae'n hollol
[01:11:47.520 -> 01:11:50.560] ymdrech. Felly, ie, dyna'r milestyn gwirioneddol.
[01:11:50.560 -> 01:11:52.640] Ac, wyt ti'n gwybod, dros y blwyddynau diwethaf, rydw i wedi sôn
[01:11:52.640 -> 01:11:54.960] i bobl yn aml am y pŵer o sefn, ie?
[01:11:54.960 -> 01:11:56.960] Rydw i wedi dweud iddyn nhw, ddewch i sefydlu sefydlu o bobl, iawn?
[01:11:56.960 -> 01:11:59.280] Ac arwch y tro, ychydig o'ch gysylltiadau positif
[01:11:59.280 -> 01:12:01.520] a'r gwybodaethau da i'r sefydluau hynny, ac un o'r gwybodaethau
[01:12:01.520 -> 01:12:04.160] mae'n rhaid iddo fod, ydyn nhw'n rhaid i'w ddewis sefydlu o bobl
[01:12:04.160 -> 01:12:05.160] i'w ychydigu, ac yn y blynyddoedd, yn amlwg, gall hynny'n gwella'n enedig. into those seven and one of the messages has to be, they have to pick seven people to stitch it into.
[01:12:05.160 -> 01:12:08.560] And before you know it, obviously that can grow huge.
[01:12:08.560 -> 01:12:11.800] I like to think that, okay, 10 million downloads,
[01:12:11.800 -> 01:12:15.120] seven people per download have been hit by the podcast.
[01:12:15.120 -> 01:12:17.120] And suddenly that's the whole population
[01:12:17.120 -> 01:12:18.240] of the United Kingdom.
[01:12:18.240 -> 01:12:20.080] That's the important thing for me is if people hear stuff
[01:12:20.080 -> 01:12:22.520] and they love it, like spread it, talk about it,
[01:12:22.520 -> 01:12:24.160] share it with others, you know?
[01:12:24.160 -> 01:12:27.600] Yeah, definitely, because there's so much wisdom that our guests are giving us that
[01:12:28.160 -> 01:12:35.280] That can help anyone in any aspects of their life whether you're talking about this as a parent as a partner as a professional
[01:12:35.280 -> 01:12:37.280] We've just had so much wisdom
[01:12:38.120 -> 01:12:43.040] Dropped on us by our guests that you cannot not get value from it
[01:12:43.040 -> 01:12:47.840] I'd argue and you know, I recently went to Silverstone for the Grand Prix and a lady came up to me
[01:12:47.840 -> 01:12:51.920] and she started crying because of the impact of the podcast and she said it's just been
[01:12:51.920 -> 01:12:56.200] a really difficult year and it really helped her and then I had a phone call this week
[01:12:56.200 -> 01:12:59.840] from a Premier League football manager who's not working at the moment and he gave me a
[01:12:59.840 -> 01:13:04.560] call and we just had a chat for almost an hour about the guests and the way the podcast
[01:13:04.560 -> 01:13:05.820] operates and what it's doing for him
[01:13:05.820 -> 01:13:09.920] And he said look, you know, I'll give it a couple years and when I'm back in management
[01:13:09.920 -> 01:13:14.160] I'll come on and I'll talk about what the podcast did for me during this period and that is what I love
[01:13:14.160 -> 01:13:20.360] He's well, we're impacting people at the elite level and then we're impacting everybody else as well. And I and I
[01:13:21.040 -> 01:13:21.640] Don't know
[01:13:21.640 -> 01:13:25.000] Maybe there shouldn't even be a distinction between people at the elite level and people who aren't we're all people right and if Johnny Ac, dwi ddim yn gwybod, efallai nad oes gan y bobl yn y lefel o'r eiliad a phobl sydd ddim.
[01:13:25.000 -> 01:13:27.520] Rydym yn bobl i gyd, ond os oedd Jonny Wilkinson yn siarad â ni,
[01:13:27.520 -> 01:13:30.240] fe ddweudodd eich bod chi'n gweithio mewn amgylchedd,
[01:13:30.240 -> 01:13:32.000] a dywedodd eich bod chi'n dyn, a dyma eich stori.
[01:13:32.000 -> 01:13:34.960] Ac os gallwn ddweud hynny i bobl ynghylch y ffordd,
[01:13:34.960 -> 01:13:36.800] yna rydyn ni wedi gwneud ein swydd, dydyn ni ddim?
[01:13:36.800 -> 01:13:37.680] Yn amlwg, ie.
[01:13:37.680 -> 01:13:39.760] Roeddwn i'n cael y cwrs yma'r wythnos hwn,
[01:13:39.760 -> 01:13:42.360] roeddwn i'n llyfrio rhai o'r llyfrau sy'n cymryd cynghori
[01:13:42.360 -> 01:13:47.120] pan oedd Hal Robson-Carnu arno, ac mae'n siarad am
[01:13:47.120 -> 01:13:52.320] y genetigwraeth, ac nid oedd hynny'n rhywbeth rydw i'n gwybod, ac mae'n ymwneud â sut y gall eich amgylchedd
[01:13:52.320 -> 01:13:57.920] gynhyrchu eich gynhyrchion, ac felly y cyfrifiadau rydych chi'n cael, ac mi ddod o hyd i'r podcast hon,
[01:13:57.920 -> 01:14:04.000] os yw rhywun yn mynd allan i'r ffordd ac mae'n clywed Harlaw, a dwi'n gwybod, y gynhyrchydd heddiw, Rick Lewis,
[01:14:04.000 -> 01:14:08.000] yn siarad am hyn a sut maen nhw'n eu cymryd cynghrair, a sut maen nhw'n gwrando i'r ymdrechion, a sut maen nhw'n gwrando i'r ymdrechion,
[01:14:08.000 -> 01:14:12.000] a sut maen nhw'n gwrando i'r ymdrechion, a sut maen nhw'n gwrando i'r ymdrechion,
[01:14:12.000 -> 01:14:16.000] a sut maen nhw'n gwrando i'r ymdrechion, a sut maen nhw'n gwrando i'r ymdrechion,
[01:14:16.000 -> 01:14:20.000] a sut maen nhw'n gwrando i'r ymdrechion, a sut maen nhw'n gwrando i'r ymdrechion,
[01:14:20.000 -> 01:14:24.000] a sut maen nhw'n gwrando i'r ymdrechion, a sut maen nhw'n gwrando i'r ymdrechion,
[01:14:24.000 -> 01:14:25.880] a sut maen nhw'n gwrando i'r ymdrechion, a sut maen nhw'n gwrando i'r ymdrechion, I think we live in a world right I was saying this to someone the other day I said why is it that farmers are seen as farmers and footballers are lauded as
[01:14:25.880 -> 01:14:28.480] footballers right those farmers are putting food on our table they're
[01:14:28.480 -> 01:14:31.680] getting up at 6 o'clock in the morning they're grafting yeah they're not the
[01:14:31.680 -> 01:14:34.800] ones that have an open-top bus parade at the end of harvest through the city
[01:14:34.800 -> 01:14:37.200] center with everyone clapping and cheering right it's their footballers
[01:14:37.200 -> 01:14:40.920] who've kicked a ball in a net to get an open-top bus tour but that's just the
[01:14:40.920 -> 01:14:51.080] way that our world is and so there there you go that's the way it is But what I love is that when we have a conversation with Mel Marshall who operates in the shadows she does the quiet stuff
[01:14:51.080 -> 01:14:56.480] She's at the pool at 5 o'clock in the morning. She's not on the podium. She doesn't take a medal back to her house
[01:14:56.860 -> 01:15:03.880] She doesn't write autobiographies and she doesn't go on a question of sport or sports personality of the year
[01:15:03.920 -> 01:15:06.240] but from the reaction that we've seen o ran ymdrech i'r sport neu'r personhinaeth sport ar y blynyddoedd. Ond o'r cyfathrebu rydyn ni wedi ei weld,
[01:15:06.960 -> 01:15:10.960] mae pobl yn cael y mwyaf o'r rhai sy'n gweithio yn y ffyrdd fel Mel, yn yr un ffordd y gynnal
[01:15:10.960 -> 01:15:14.560] pobl fel Adam Peaty, a oedd ar y podcast yn ystod y flwyddyn, ac roedd yn ddiddorol iawn i mi
[01:15:14.560 -> 01:15:16.480] cymharu'r cyfathrebu o'r ddau gwestiynau.
[01:15:16.480 -> 01:15:21.280] Ie, yn amlwg, ac mae'n anhygoel iawn, byddwn i'n dweud,
[01:15:21.280 -> 01:15:27.000] dwi'n golygu dyma lle rydw i wedi cael ennill cymaint o fy mhroffiad adolygiol,
[01:15:27.000 -> 01:15:30.000] yw'n ymddangos gyda'r dynion hyn, yn eu cefnogi.
[01:15:30.000 -> 01:15:34.000] Ac rwy'n gweld y gwaith gawd, y gynhyrch, y ddisgyblin, y ddewis,
[01:15:34.000 -> 01:15:37.000] y gweithgaredd cyfnodol i wella'n fwyaf,
[01:15:37.000 -> 01:15:41.000] a mae Mel a llawer o arweinwyr eraill fel nhw wedi'u cael.
[01:15:41.000 -> 01:15:43.000] Ac rwy'n credu, pan fydd pobl yn gallu clywed at hyn,
[01:15:43.000 -> 01:15:45.720] ac mae'n ymddangos gyda nhw, ac maen nhw'n gallu ei ddweud o'i gyd, like her have and I think when people can listen to this and it resonates with them and they can take away
[01:15:45.720 -> 01:15:47.560] and apply it, whether they're running
[01:15:47.560 -> 01:15:49.320] an under fives football team
[01:15:49.320 -> 01:15:51.560] or whether they're a teacher in a classroom
[01:15:51.560 -> 01:15:54.520] or even if it's just as a parent with the kids,
[01:15:54.520 -> 01:15:58.120] that to us is again, it's a revalidation
[01:15:58.120 -> 01:15:59.720] of what we're trying to do with this stuff,
[01:15:59.720 -> 01:16:02.960] which is to make a positive difference to anybody
[01:16:02.960 -> 01:16:05.480] wherever they listen to it.
[01:16:05.480 -> 01:16:06.320] Wonderful.
[01:16:06.320 -> 01:16:08.000] And I asked people after the Adam Peaty episode
[01:16:08.000 -> 01:16:10.800] to get in touch and share the one bit of advice
[01:16:10.800 -> 01:16:12.480] that's really resonated with them on the podcast.
[01:16:12.480 -> 01:16:15.400] Let me just share a couple of them with you.
[01:16:15.400 -> 01:16:17.520] So I had a message from Devang Shah,
[01:16:17.520 -> 01:16:19.840] who said, the one that stood out to me the most so far,
[01:16:19.840 -> 01:16:23.000] we've been given two ears and one mouth for a reason.
[01:16:23.000 -> 01:16:24.360] Who said that, Damien?
[01:16:24.360 -> 01:16:25.000] Mel Marshall. It? Mel Marshall.
[01:16:25.000 -> 01:16:26.000] Roedd Mel Marshall.
[01:16:26.000 -> 01:16:29.000] Mae'n rhaid i chi ddweud hynny, oherwydd rwy'n credu, os ydych chi'n ymgyrch,
[01:16:29.000 -> 01:16:32.000] rhaid i chi siarad y holl amser, ac yn aml, mae clywed yn y peth pwysicaf.
[01:16:32.000 -> 01:16:34.000] Ie, ie, dwi'n credu,
[01:16:34.000 -> 01:16:38.000] er enghraifft, rwyf wedi bod yn ddigon llwyr i gyd gwybod Mel
[01:16:38.000 -> 01:16:40.000] a gweld fi ei gweithio, ac rydw i'n credu,
[01:16:40.000 -> 01:16:42.000] popeth yr oedd e'n rhedeg gyda ni pan ydyn ni'n siarad
[01:16:42.000 -> 01:16:46.000] yw rhywbeth y gallwch chi ei gyrraedd ar y bwlchu, ac mae'n dweud bod yr holl beth y mae'n ei ddweud, ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:16:46.000 -> 01:16:48.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:16:48.000 -> 01:16:50.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:16:50.000 -> 01:16:52.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:16:52.000 -> 01:16:54.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:16:54.000 -> 01:16:56.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:16:56.000 -> 01:16:58.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:16:58.000 -> 01:17:00.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:17:00.000 -> 01:17:02.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:17:02.000 -> 01:17:04.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud,
[01:17:04.000 -> 01:17:05.000] ond mae'n dweud bod yr holl beth y mae'n ei ddweud, ond mae'n dweud bod yr holl bethio ond yna ddod o hyd i beth sy'n gweithio i chi, sy'n wirioneddol gwych.
[01:17:05.000 -> 01:17:07.000] Ac mae hyn yn rhywbeth rydych chi'n siarad am llawer, Damien,
[01:17:07.000 -> 01:17:10.000] pan fyddwch chi'n gweithio gyda thîmau a thîmau sport ac unigolion.
[01:17:10.000 -> 01:17:12.000] Gobeithio'r stryd, o'n i?
[01:17:12.000 -> 01:17:14.000] Ie, gobeithio.
[01:17:14.000 -> 01:17:17.000] Bydd e'n mynd i'ch gyrraedd ac nid yw'n sylwad i'ch gwneud pwysau.
[01:17:17.000 -> 01:17:19.000] Mae'n sylwad i'ch bod chi'n gwneud pwysau.
[01:17:19.000 -> 01:17:21.000] O'r lle mae'r ymdrech yn dechrau digwydd
[01:17:21.000 -> 01:17:23.000] mae'n sylwad i'ch bod chi'n ar y trac iawn
[01:17:23.000 -> 01:17:26.240] ac mae'n ystod y cyfnod yng nghanol, y rhan yng nghanol
[01:17:26.240 -> 01:17:30.040] lle mae'n cael ei ddweud fel law Cantor ar ôl y ddewis yw Ross Cantor. Mae'n ystod y cyfnod yw Cantor ar ôl y ddewis
[01:17:30.040 -> 01:17:32.040] yw'r sylwad yw Ross Cantor. Mae'n ystod y cyfnod yw Cantor ar ôl y ddewis
[01:17:32.040 -> 01:17:46.280] ac mae'n ystod y cyfnod yw Cantor ar ôl y ddewis ac mae'n ystod y cyfnod yw Cantor ar ôl y ddewis ac mae'n ystod y cyfnod yw Cantor ar ôl y ddewis ac mae'n ystod the most people give up, the high performers keep going through that period. Kit Mercy aeth ystod y cyfnod yw Cantor. Kit Mercy aeth ytstod y cyfnod yw Cantor. Kit Mercy aeth ytstod the cyfnod yw Cantor. Kit Mercy aeth ytstod the cyfnod yw Cantor. Kit Mercy aeth ytstod the cyfnod yw Cantor. Kit Mercy aeth the cyfnod yw Cantor. Kit Mercy aeth the cyfnod yw Cantor. Kit Mercy aeth the cyfnod yw Cantor. Kit Mercy aeth the cyfnod yw Cantor. Kit Mercy aeth the cyfnod yw Cantor. Kit Mercy aeth the cyfnod yw Cant Woodward said you never lose you either win or you learn I found it really powerful it stuck with me since I listened to it a few months ago and I
[01:17:46.280 -> 01:17:50.400] fully believe you can take that mindset and apply it to most if not every walk
[01:17:50.400 -> 01:17:54.280] of life and that is I think if someone said what's your biggest takeaway I
[01:17:54.280 -> 01:17:58.360] would say that the lives that people live in sport and in the arts and in
[01:17:58.360 -> 01:18:03.580] business also applies to teaching and parenting and every other job every
[01:18:03.580 -> 01:18:05.000] other facet of our lives you know these are not conversations about sport Damien yw'r ffocws i'r dysgu a'r rhaglen a phob arall swydd, pob ffaseg arall o'u bywydau.
[01:18:05.000 -> 01:18:11.000] Dyma ddim ymgynghoriadau am y sport, Damien. Dyma ddim ymgynghoriadau am y busnes. Dyma ymgynghoriadau am y dynol.
[01:18:11.000 -> 01:18:15.000] Iawn, ac eto, mae'n eich gwneud i mi, os oedd yna rhan sy'n dod allan i mi,
[01:18:15.000 -> 01:18:20.000] yw pan fyddem yn siarad gyda Phil Neville pan roeddem yn ei hotel, ar ôl Old Trafford,
[01:18:20.000 -> 01:18:27.000] ac dwi ddim yn gwybod pa mor dda oedd ei adroddiad, neu'n dweud i boud i bobl fod wedi agor y hotel ar gyfer gweithwyr NHS ar gyfrif
[01:18:27.000 -> 01:18:29.000] pan ddechreuodd y llwyddiant.
[01:18:29.000 -> 01:18:31.000] Ac fe wnaeth e ddefnyddio'r rhan fawr hwnnw
[01:18:31.000 -> 01:18:33.000] pan roedden ni'n ei hymwysu arno
[01:18:33.000 -> 01:18:35.000] ac fe dweudodd, gwnewch y mwyaf y gallwch,
[01:18:35.000 -> 01:18:37.000] gyda'r hyn rydych chi'n cael ar y moment y byddwch chi'n ymwneud â.
[01:18:37.000 -> 01:18:38.000] Ac mae hynny, i'n i a phobl, rwy'n gwybod,
[01:18:38.000 -> 01:18:41.000] yn ymdrech ar gyfer defnyddio'r defnyddio'r cyhoeddiad fawr
[01:18:41.000 -> 01:18:44.000] oherwydd mae'n cydnabod ein bod ni'n dechrau o lefelau gwahanol
[01:18:44.000 -> 01:18:49.720] gyda lefelau gwahanol, ond rydyn ni'n gwneud y mwyaf y gallwn of high performance because it indicates we all start from different places with different levels but we do the best that we can in the moment that we're in.
[01:18:49.720 -> 01:18:53.720] It always reminds me of the troll, you know the the rock people in Frozen.
[01:18:53.720 -> 01:18:57.720] It's ridiculous to talk about Frozen on the high performance podcast but as a
[01:18:57.720 -> 01:19:00.840] parent I hear it a lot and watch it a lot but there's a bit where those
[01:19:00.840 -> 01:19:03.760] people who are like rocks and they unfurl themselves.
[01:19:03.760 -> 01:19:07.960] Is it Elsa when she gets her heart frozen and there's a man goes,
[01:19:07.960 -> 01:19:11.160] the heart is not so easily changed.
[01:19:11.160 -> 01:19:14.360] And one of the lines he says, and in this situation,
[01:19:14.360 -> 01:19:18.400] all you can do is the next right thing.
[01:19:18.400 -> 01:19:21.320] And I know it's like a daft line from a Disney film, but actually,
[01:19:21.320 -> 01:19:23.920] like if you just do the next right thing, or
[01:19:23.920 -> 01:19:26.960] at least what you perceive to be the next right thing every day you can't go far wrong
[01:19:26.960 -> 01:19:32.000] can you? Yeah no but again doesn't that... Look at me bringing in Disney movies into a hyper...
[01:19:32.000 -> 01:19:36.960] There's you with some like amazing psychological in-depth study that was
[01:19:36.960 -> 01:19:41.320] done in the 1960s and that's me talking about Frozen. It might even be Frozen 2
[01:19:41.320 -> 01:19:46.160] I'm not sure. No no it is, it's frozen one. I've sat and enjoyed it as well.
[01:19:46.160 -> 01:19:49.460] But isn't that a lovely message for any kid,
[01:19:49.460 -> 01:19:51.040] for anyone, but kids especially,
[01:19:51.040 -> 01:19:52.800] just do the next right thing.
[01:19:52.800 -> 01:19:55.040] Just be kind to the next person you meet,
[01:19:55.040 -> 01:19:57.520] even if you've sort of slipped up in the past.
[01:19:57.520 -> 01:19:58.480] I love that.
[01:19:58.480 -> 01:20:00.480] Final message actually that came in on Instagram
[01:20:00.480 -> 01:20:01.640] was from Vincent Hitchens.
[01:20:01.640 -> 01:20:02.960] And he said, hi, Jake and Damien,
[01:20:02.960 -> 01:20:05.780] I want to let you know the high-performance podcast brings me so much
[01:20:05.780 -> 01:20:06.080] joy
[01:20:06.080 -> 01:20:10.500] I put on one of your podcasts every time I go for a walk with my dog or I go for a drive and
[01:20:10.500 -> 01:20:15.320] It inspires me to know that success can be attained through kindness humility and authenticity
[01:20:16.240 -> 01:20:20.000] Your interviews finally show successful people in a different light
[01:20:20.280 -> 01:20:25.000] So often the media outlets like to portray ruthless billionaires who became successful at any cost Mae'n amlwg bod y cyfryngau'n hoffi cynhyrchu ffyrddwyr ddymorol sy'n cael eu cyflawni ar unrhyw gosod.
[01:20:25.000 -> 01:20:30.000] Mae'n ddiddorol i ddweud ymweld newydd, ymweld ynghylch y bobl sy'n dod yn gyntaf.
[01:20:30.000 -> 01:20:45.840] Ac rwy'n hoffi hynny. Rwy'n cael digon o'r, rydych chi'n cael ymlaen, ac yr holl bethau hynny. Gallwch fod yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn ddim, yn dedd gen i ddiddordeb da i'r cyfan hwn yn ddiweddar, ac rydw i'n dweud i chi, roeddwn i'n ddiddordeb i gael ei gyfweli o
[01:20:45.840 -> 01:20:51.440] seilau o restaurant Michelin, ac mae fy nghyfathrebu, nid oeddwn i wedi bod yn y sefydliad fel hwn,
[01:20:51.440 -> 01:20:57.120] yw, rydych chi'n sylwi pa mor oedd e'n ei ffynnu gan Gordon Ramsay, yn ffynnu ac yn gwblhau at bobl,
[01:20:57.120 -> 01:21:01.840] ac roeddech chi'n mynd i mewn, ac roedd e'n siarad yn tonau hysg, doedd ganddi ddewis, roedd hynny'n hollol
[01:21:01.840 -> 01:21:06.720] cyrdeithasol a chymorth, ac mae'n dangos eto bod cyflech cyhoeddiad ddim yn un ffordd, nid yw' gweithwyr o'r rhaglen, roedd y cyfrifoldeb a'r cyd-dod o'r cyd-dod. Ac mae'n dod yn ôl i'r ffaith bod y cyfrifoldeb yn
[01:21:06.720 -> 01:21:11.840] ddifrifoldiaeth, nid yw'n ymwneud â meddwl am y sgwyrion Churchill ac ymgyrchu ymgyrchu,
[01:21:11.840 -> 01:21:15.920] gallai'n cael ei wneud mewn ffyrdd yn ddifrifol iawn, yn ffyrdd cyfraith, hefyd.
[01:21:15.920 -> 01:21:17.680] Sio, mate, diolch i chi fel bob amser.
[01:21:17.680 -> 01:21:18.880] Rwy'n hoffi, diolch, Shane.
[01:21:18.880 -> 01:21:21.120] Yn y pwynt, Rick Lewis, wow, what a guy.
[01:21:21.120 -> 01:21:25.520] Rwy'n hoffi'r un hon, mae hwn wedi cael gyda mi ffyrdd o'r ffyrdd o'n ffyrdd. Rwyf wedi wow, what a guy! I absolutely love that one, that's had a quite profound impact on me, I've sort of
[01:21:25.520 -> 01:21:30.080] been thinking about my principles, the things that shape our decision making,
[01:21:30.800 -> 01:21:35.440] ever since we met him, so yeah it was a real privilege that one. I've taken on board, you
[01:21:35.440 -> 01:21:39.600] know when he spoke about, you know, if someone's just, if one of your children are misbehaving,
[01:21:39.600 -> 01:21:43.360] you say listen I'm not judging you and I'm not saying that you're a bad person, you're just
[01:21:43.360 -> 01:21:46.560] having a bad moment. Go out the room and when you come back in,
[01:21:46.560 -> 01:21:49.160] we start from zero again, we're back to where we were.
[01:21:49.160 -> 01:21:52.140] Like, I love that and I've used that on my kids a fair bit.
[01:21:52.140 -> 01:21:53.280] Brilliant, thanks a lot, mate.
[01:21:53.280 -> 01:21:55.680] Yeah, thanks, Jay, good to catch up as always.
[01:21:55.680 -> 01:21:56.800] Top man.
[01:21:56.800 -> 01:21:58.840] As always, we couldn't do this without Damien.
[01:21:58.840 -> 01:22:00.360] You can find him on Instagram
[01:22:00.360 -> 01:22:03.440] and his amazing daily inspirational quotes
[01:22:03.440 -> 01:22:04.520] at liquidthinker.
[01:22:05.520 -> 01:22:10.980] Thanks as well to Hannah and to will thanks to Finn Ryan and all the team at rethink audio for their hard work on
[01:22:10.980 -> 01:22:14.380] The podcast but we say every week and we won't stop saying it without you
[01:22:14.500 -> 01:22:20.180] This podcast is not where it is at now. It hasn't got 10 million downloads. It hasn't impacted people
[01:22:20.280 -> 01:22:25.720] It isn't changing the way we think it isn't altering our belief that you have to be ruthless to be successful
[01:22:25.720 -> 01:22:26.900] It's only spreading good
[01:22:26.900 -> 01:22:33.320] So if you have time and if you have the inclination, please leave us a review wherever you get your podcasts rate us
[01:22:33.520 -> 01:22:38.860] But if you can give us a shout out on your social media, so the people in your little circle or even in your big circle
[01:22:39.720 -> 01:22:43.360] Get impacted by it and that just helps us more than we can ever tell you
[01:22:43.800 -> 01:22:45.700] Thank you very much for being part of our journey.
[01:22:46.400 -> 01:22:49.000] And actually, it's probably your journey, not ours, isn't it?
[01:22:49.200 -> 01:22:49.900] Thanks very much.
[01:22:49.900 -> 01:23:25.200] And we'll see you for another episode very soon. And when you download the Fred Meyer app, you can enjoy over $500 in savings every week
[01:23:25.200 -> 01:23:26.200] with digital coupons.
[01:23:26.200 -> 01:23:29.800] Plus, you can earn fuel points to save up to $1 per gallon at the pump.
[01:23:29.800 -> 01:23:31.600] So it's easy to save big.
[01:23:31.600 -> 01:23:32.600] Fred Meyer.
[01:23:32.600 -> 01:23:33.720] Fresh for everyone.
[01:23:33.720 -> 01:23:34.720] Savings may vary by state.
[01:23:34.720 -> 01:23:35.720] Fuel restrictions apply.
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[01:23:38.960 -> 01:23:43.160] Look for the locked in low prices tags and enjoy extra savings throughout the store.
[01:23:43.160 -> 01:23:44.160] Fred Meyer.
[01:23:44.160 -> 01:23:44.920] Fresh for everyone.
[01:23:41.590 -> 01:23:44.710] prices tags and enjoy extra savings throughout the store.
[01:23:44.710 -> 01:23:47.030] Fred Meyer, fresh for everyone.