BITESIZE # 9 | Sean Dyche: The importance of good manners

We recorded this podcast with Sean at the Burnley training ground where he is the longest serving manager in the Premier League. 

His passion for making his players better people was epitomised by the importance he placed on good manners as a starting point for everyone in life. 

A big thanks to our founding partners Lotus Cars and GIVEMESPORT - the exclusive sports partner of the High Performance Podcast. To gain further access to editorial and social content from the Podcast click here https://www.givemesport.com/podcast

Remember, you can also get extended episodes of the podcast on our YouTube channel bit.ly/HPPYouTube and follow us on Instagram @highperformance.

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**Summary of the High-Performance Podcast Episode with Sean Dyche: The Significance of the Little Things**


1. **The Power of Positive Interactions:**
- Sean Dyche emphasizes the importance of positive interactions and good manners as a foundation for personal and professional success.


2. **Little Things Matter:**
- Dyche stresses that small acts of kindness and consideration, such as saying "good morning" or "thank you," can have a profound impact on workplace dynamics and team morale.


3. **Professionalism and Respect:**
- He believes that basic courtesies and professionalism are essential for creating a positive and productive work environment.


4. **The Importance of Effort:**
- Dyche highlights the value of effort and hard work, emphasizing that it is not just about achieving results, but also about the process and the effort put in.


5. **The Art of Complimenting:**
- He encourages individuals to compliment and appreciate others, as it can boost morale and foster a sense of camaraderie.


6. **The Ripple Effect of Kindness:**
- Dyche explains that positive interactions and kindness can have a ripple effect, spreading positivity and encouraging others to behave similarly.


7. **The Legacy of Kindness:**
- He emphasizes that people should strive to be remembered for their kindness and positive contributions, rather than just their accomplishments.


8. **The Balance of Success and Kindness:**
- Dyche believes that success should not come at the expense of kindness and decency. He encourages individuals to be successful while maintaining a positive and considerate attitude.


9. **The Impact of Bruno Fernandes:**
- Dyche cites the example of Bruno Fernandes at Manchester United, highlighting how his positive interactions with all members of the staff, from canteen workers to coaches, had a transformative effect on the team's dynamics.


10. **The Importance of Gratitude:**
- He expresses gratitude to his team and the audience for their support, emphasizing the value of appreciation and acknowledgment.

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[02:08.680 -> 02:10.500] You're listening to a bite-sized episode
[02:10.500 -> 02:12.120] from the High Performance Podcast
[02:12.120 -> 02:14.080] in partnership with Lotus Cars.
[02:14.080 -> 02:15.640] All we want is just a few minutes
[02:15.640 -> 02:17.840] so we can dive into a former episode
[02:17.840 -> 02:19.240] on the High Performance Podcast
[02:19.240 -> 02:21.440] and just pick out one lesson.
[02:21.440 -> 02:24.240] That's all it is, one lesson and a few minutes of your day
[02:24.240 -> 02:26.920] that I know you're gonna learn loads from.
[02:26.920 -> 02:30.080] This week's guest is the Burnley boss, Sean Dyche,
[02:30.080 -> 02:32.160] with this brilliant conversation
[02:32.160 -> 02:35.000] about how the little things have a big impact.
[02:38.200 -> 02:40.320] A lot of kids now, they seem to be grumpy kids.
[02:40.320 -> 02:41.480] It's like you pass them in the corridor,
[02:41.480 -> 02:43.160] and it's like, oh, all right.
[02:43.160 -> 02:44.960] We just stop them and go, no, no, no, no, no.
[02:44.960 -> 02:45.480] You're a young professional footballer, you wanna be. And you do that, do you? Absolutely. mae'n dweud, o'r ddau, dywedodd, o'r ddau, dywedodd, o'r ddau,
[02:45.480 -> 02:46.480] o'r ddau,
[02:46.480 -> 02:47.480] o'r ddau,
[02:47.480 -> 02:48.480] o'r ddau,
[02:48.480 -> 02:49.480] o'r ddau,
[02:49.480 -> 02:50.480] o'r ddau,
[02:50.480 -> 02:51.480] o'r ddau,
[02:51.480 -> 02:52.480] o'r ddau,
[02:52.480 -> 02:53.480] o'r ddau,
[02:53.480 -> 02:54.480] o'r ddau,
[02:54.480 -> 02:55.480] o'r ddau,
[02:55.480 -> 02:56.480] o'r ddau,
[02:56.480 -> 02:57.480] o'r ddau,
[02:57.480 -> 02:58.480] o'r ddau,
[02:58.480 -> 02:59.480] o'r ddau,
[02:59.480 -> 03:00.480] o'r ddau,
[03:00.480 -> 03:01.480] o'r ddau,
[03:01.480 -> 03:02.480] o'r ddau,
[03:02.480 -> 03:03.480] o'r ddau,
[03:03.480 -> 03:04.480] o'r ddau,
[03:04.480 -> 03:26.040] o'r ddau, o'r ddau, o'rithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y gweithiau, y math hwnnw, oherwydd rwy'n gweld nhw, yn fawr, os gwnaethoch chi ddweud y math hwnnw, rydych chi'n edrych ar rhywun mewn y ddŵr, rydych chi'n ei ddwylo,
[03:26.040 -> 03:27.560] rydych chi'n siarad gyda nhw mewn ffurf mewn ffurf,
[03:27.560 -> 03:29.640] dyna fydd eich bod chi'n dechrau'n ymlaen,
[03:29.640 -> 03:31.120] yn ymlaen, gwybod?
[03:31.120 -> 03:47.000] Ie, ie, ia. Felly rydyn ni'n ceisio gweithio i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o'r ffordd i ddod o ysgrifennu. Mae'n beth fach ond mae'n dweud llawer. Yn wir, mae'r gwahanol gwahanol
[03:47.000 -> 03:49.000] o ddod yn iawn bob amser.
[03:49.000 -> 03:50.000] Mae wedi bod yn thema cyffredin
[03:50.000 -> 03:52.000] gyda'n holl ein cynghoriau cyhoeddiant, Jake,
[03:52.000 -> 03:54.000] a oedd hynny'n cymorth Chris Hoy
[03:54.000 -> 03:56.000] ar ddewis ymchwil 10 munud yn gyntaf
[03:56.000 -> 03:57.000] oherwydd roedd yn teimlo
[03:57.000 -> 03:58.000] bod hynny'n dangos
[03:58.000 -> 04:00.000] ymdrech ar gyfer eraill,
[04:00.000 -> 04:02.000] ymdrech na fydd yn meddwl
[04:02.000 -> 04:03.000] ei fod yn bwysigach
[04:03.000 -> 04:04.000] a dim ond y gweithgaredd
[04:04.000 -> 04:05.520] o wneud yr hyn sydd wedi'i ddweud.
[04:05.520 -> 04:09.920] Mae cysylltiadau yn dangos eich bod chi wedi cyfathrebu â rhywun, eich bod chi'n gynhyrchu nhw
[04:09.920 -> 04:13.520] a'ch bod chi'n deallu'r cyffredin cyffredinol arnynt.
[04:13.520 -> 04:17.520] Mae'n dod yn ôl, does dim? I'r bwysicrwydd o'r cyd-destun, ac rwy'n credu
[04:17.520 -> 04:20.320] os oeddem i ddangos yr holl bethau y mae ein gwestiynau wedi siarad amdano,
[04:20.320 -> 04:24.480] ac rydyn ni wedi gwneud, beth, 30 oed o bobl ar y podcastau hyn, efallai mwy.
[04:24.480 -> 04:27.680] Mae'n bwysicrwydd, mae'n bwysicrwydd iawn, ac rwy'n credu dydyn ni wedi gwneud, beth, 30 oed o bobl ar y podcastau hyn nawr, efallai mwy. Mae'n bwysig bod yn cydweithiol, ac rydw i ddim yn credu y gallwch,
[04:27.680 -> 04:32.000] un diwrnod, fod yn dda iawn i bobl, un diwrnod yn anodd iawn i bobl,
[04:32.000 -> 04:34.880] ac nid ydych chi'n gallu sefydlu ar y pethau mawr yn un rhan o'ch bywyd
[04:34.880 -> 04:36.160] ac nid yn un rhan arall o'ch bywyd.
[04:36.160 -> 04:39.600] Mae'n debyg o sut rydych chi'n ymddiried yr holl bethau, nid yw?
[04:39.600 -> 04:44.800] Yn siŵr, bod y pethau mawr hyn yn ffyrdd i'ch manteisio mwyaf.
[04:44.800 -> 04:46.600] Rwy'n cofio ddysguwrs, ym mis Mlynedd,
[04:46.600 -> 04:50.000] fod os oes gennych amser i fynd i'r gwasanaeth ar gyfer swyddfa gyda Walt Disney
[04:50.000 -> 04:51.800] ac oedd yn ymweld â chi,
[04:51.800 -> 04:54.800] un o'i ffyrdd i'w wneud oedd ei fod yn ymweld â chi i'r dîm yn y canteen
[04:54.800 -> 04:57.600] ac oedd wedi gweld yn dda iawn i weld a oedd gennych chi'r mwyaf o flaenoriaeth i'ch mhob ddechrau
[04:57.600 -> 05:00.000] gyda sôl neu pepur cyn i chi ystyried y peth.
[05:00.000 -> 05:02.400] Ac os oes gennych, dydych chi ddim yn cael y swyddfa
[05:02.400 -> 05:05.280] oherwydd roedd eisiau pobl sy'n ddifrifol ac
[05:05.280 -> 05:08.800] y ffaith bod chi'n barod i flaenoriaeth ddynol heb ychydig yn gweithio gyda'i,
[05:08.800 -> 05:16.000] iddo, roedd yna ddifrifol o ddifrifol o ddifrifol. Ac rwy'n credu bod yr idea hon o
[05:16.000 -> 05:20.080] beth ddweud Sean am ymdrechion, yn dweud bod chi'n cydnabod pobl eraill,
[05:20.080 -> 05:23.600] dydych chi ddim yn cael ymdrech o'ch hunain o bwysigrwydd,
[05:23.600 -> 05:26.000] nad ydych chi'n gallu ymdrechu neu edry pethau sydd yn ymwneud â'r cydweithrediad, ond nid ydych chi'n cael ymwneud â'ch eiliadau o bwysigrwydd na'ch bod yn ddim yn ddifrifol,
[05:26.000 -> 05:28.000] neu'n edrych ar rywun yn y gofyn.
[05:28.000 -> 05:30.000] Mae ddau gwybodaethau'n fwy, rwy'n credu, yma,
[05:30.000 -> 05:32.000] yw'r gwybodaeth o'r cydweithrediad,
[05:32.000 -> 05:34.000] gwneud yn siŵr, fel rydyn ni'n ei ddysgrifio,
[05:34.000 -> 05:36.000] fel rydych chi wedi'i gysylltu gyda ni,
[05:36.000 -> 05:38.000] fel y gwnaethon ni'n ymwneud â'r cyfnodau o leiaf o bywyd
[05:38.000 -> 05:40.000] gan Sir Ian McGeehan, y ffyrddwr Llywodraeth.
[05:40.000 -> 05:42.000] Mae'n ymwneud â gwneud yn siŵr
[05:42.000 -> 05:44.000] bod gennych chi'r cyfnodau o leiaf o bywyd.
[05:44.000 -> 05:46.760] Ond mae hefyd yn ymwneud â gwneud yn siŵr bod chi'n unig yn ddifrifol. you've got your world-class basics. But it's also about making sure you're just a nice person. Like, what did Holly Tucker, the entrepreneur,
[05:46.760 -> 05:47.720] say on our podcast?
[05:47.720 -> 05:50.880] I'd rather have a hole than an asshole in my business.
[05:50.880 -> 05:53.620] And I think we all feel exactly the same way, man.
[05:53.620 -> 05:54.880] What's the point being successful
[05:54.880 -> 05:56.680] if you haven't been good along the way?
[05:56.680 -> 05:58.760] Exactly, when you think about that question
[05:58.760 -> 06:00.540] that we often ask about what legacy,
[06:00.540 -> 06:02.320] how do you want to be remembered?
[06:02.320 -> 06:07.120] What's the point of reaching the top of a mountain ffyrdd a'ch bod chi wedi'i ddod o'r
[06:07.120 -> 06:12.240] bodau'r trail collaterol ar ôl chi, does dim pwynt yn ei wneud hynny, mae'n ymwneud â
[06:12.240 -> 06:17.560] cymryd pobl gyda chi ar y ffordd, i'w gwneud i'w gynhyrchu yn eich cymryd a'ch
[06:17.560 -> 06:22.320] gynhyrchu mewn eich cymryd hefyd. Fel y dweudodd Bruce Springsteen, nid yw nobl yn
[06:22.320 -> 06:28.000] gynhyrchu er mwyn i bawb yn gynhyrchu.w'r syniad o ddod â phobl gyda chi, ac rhan o hynny yw, fel y dweud,
[06:28.000 -> 06:30.000] yw bod yn ddod â phobl gyda chi, ac rhan o hynny yw, fel y dweud,
[06:30.000 -> 06:32.000] efallai yw eich bod yn ddod â phobl gyda chi, ac rhan o hynny yw efallai
[06:32.000 -> 06:34.000] efallai
[06:34.000 -> 06:36.000] efallai
[06:36.000 -> 06:38.000] efallai
[06:38.000 -> 06:40.000] efallai
[06:40.000 -> 06:42.000] efallai
[06:42.000 -> 06:44.000] efallai
[06:44.000 -> 06:46.720] efallai efallai y cyfansoddau, rwy'n siŵr eich bod chi wedi gweld yng nghyn-tv, y byddai rhywun yn ymdrech yn y stryd,
[06:46.720 -> 06:49.680] ac yna ymgeisyddau, ym misoedd yn ôl,
[06:49.680 -> 06:54.080] nid yw pobl yn ymwneud â'r cyfle i weithio gyda nhw.
[06:54.080 -> 06:56.000] Rwyf wedi gweithio gyda chwaraeon y sgwrs yn y dyfodol,
[06:56.000 -> 06:58.680] lle rwyf wedi bod yn ymgeisyddau am ymgyrchu,
[06:58.680 -> 07:01.480] lle wedi'u penderfynu nad i fynd i rywun,
[07:01.480 -> 07:03.280] oherwydd byddai rhywun yn y stryd
[07:03.280 -> 07:04.960] sydd efallai wedi cael sefydliad ychwanegol
[07:04.960 -> 07:07.960] ar un o'r stryd yn eu gyrfa, ac rydyn nhw wedi bod yn mynd i rai o bobl, oherwydd byddai rhai yn y staff yno a oedd efallai yn cael swyddio i'r llawer mwyaf ar un o'u stage yn eu gyrfa, ac maent wedi bod yn y cyfle
[07:07.960 -> 07:12.320] o gwblwyddwr sydd wedi arwain y dynamig o fawr sydd wedi bod yn anodd i'r fynwyr hon,
[07:12.320 -> 07:16.240] a nawr bod y gwir yn swydd o ddiffygwyr, dim ond ddim bydd ganddyn nhw unrhyw beth
[07:16.240 -> 07:20.320] ac yn ymdrechu nhw i ddod i'r ffyrdd o'r hollol, a ddewis y rhan a byddai'n rhaid i gyd
[07:20.320 -> 07:22.720] fod yn y ffyrdd o'r hollol yn ein sgwad.
[07:22.720 -> 07:25.600] Slewch, dwi ddim yn gwelio, pan oeddwn i'n gweithio ar F1, roedd fy nifo yn gweithio ar would rather have a hole than an arsehole in our squad. Listen, mate, don't forget, when I was working on Formula One,
[07:25.600 -> 07:27.660] my wife was working on Strictly Come Dancing.
[07:27.660 -> 07:29.080] I was the presenter of F1,
[07:29.080 -> 07:31.200] so I saw a certain side to people.
[07:31.200 -> 07:32.960] My wife Harriet was working in production,
[07:32.960 -> 07:34.820] and we would regularly have conversations
[07:34.820 -> 07:36.400] where a name crops up,
[07:36.400 -> 07:38.340] and she'd be like, oh, they were so rude to me.
[07:38.340 -> 07:40.640] They were so, and I've met that same person
[07:40.640 -> 07:42.260] numerous times, and they've been lovely.
[07:42.260 -> 07:44.840] That's, that is, it tells me absolutely everything.
[07:44.840 -> 07:47.480] And I think the other important lesson about this one is
[07:47.480 -> 07:52.640] a lot of the episodes in our podcast people talk about the danger of being
[07:52.640 -> 07:57.520] driven solely by the outcome not the process. These are all about the
[07:57.520 -> 08:01.280] processes aren't they? Waking up with a smile on your face, being positive to
[08:01.280 -> 08:25.280] people, shaking someone by the hand, complimenting someone, focusing on the little things because actually if you just if you just say right everything ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, ymdrech i bobl, rwy'n golygu, pan ydym wedi sôn at unrhyw gweithwyr Lleol Prifysgol, Ole Gunnars Olskar,
[08:25.280 -> 08:33.760] pan oedd yn ysgrifennu'r effaith o Bruno Fernández, sydd wedi bod yn catalyst ar gyfer y gyrraedd dros y 12 mlynedd diwethaf y clwb.
[08:33.760 -> 08:38.960] Ac ar ôl yr holl gyfrifoldebau gwych o chwaraeon, golygu a chyfrodd sydd wedi'i wneud,
[08:38.960 -> 08:43.760] yr unig gyfrifoldebau a sônodd Ole oedd y cyfrifoldeb y gafodd Bruno i bob aelod o'r staff,
[08:43.760 -> 08:46.000] o'r gweithwyr canteen, i'r coedwyr seniol, pan ddododd yn y clwb ac ysgr a dod o'r brif weithwyr i bob aelod o'r staff, o'r gweithwyr o'r canteen i'r
[08:46.000 -> 08:50.000] coachion sylfaenol pan ddod o'r clwb ac yn cyntaf yn ei chynhyrchu.
[08:50.000 -> 08:55.000] Dyna oedd y peth a oedd yn y llongest yn ei gofyn, ac a ddefnyddodd i ddysgrifio
[08:55.000 -> 08:56.000] y type o bobl oedd.
[08:56.000 -> 08:57.000] Mae'n anhygoel.
[08:57.000 -> 09:00.000] Sio, mate, diolch yn fawr iawn am y sgwrs, fel bob amser.
[09:00.000 -> 09:03.000] Nid oedd yn gallu ei wneud heb chi. Diolch i'r cymdeithas cyffredinol cyhoeddus
[09:03.000 -> 09:07.080] hefyd am eu gwaith haws, yn y mwyaf o bobl. Diolch i chi am roi ychydig o fyny o'ch diwrnod i'n ymuno do it without you. Thanks to the whole high performance team as well for their hard work, most of all though, thanks to you for giving up just a few minutes of
[09:07.080 -> 09:10.720] your day to join us for this bite-sized episode of the High Performance Podcast.
[09:10.720 -> 09:15.000] I suggest right now you go back through the catalogue of episodes and
[09:15.000 -> 09:21.040] interviews and just see the lessons that are there to be learned. Have a great day.
[09:30.880 -> 09:34.120] Shopify helps you sell at every stage of your business. Like that, let's put it online and see what happens stage.
[09:34.120 -> 09:35.800] And the site is live.
[09:35.800 -> 09:38.480] That we opened a store and need a fast checkout stage.
[09:38.480 -> 09:40.220] Thanks, you're all set.
[09:40.220 -> 09:42.680] That count it up and ship it around the globe stage.
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[09:49.720 -> 09:53.240] Whatever your stage, businesses that grow, grow with Shopify.
[09:53.240 -> 09:58.160] Sign up for your $1 a month trial at Shopify.com slash listen.
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[10:00.360 -> 10:03.000] you feel like you're winning.
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[10:25.360 -> 10:27.760] Fred Meyer, fresh for everyone.
[10:23.350 -> 10:27.910] they'll make you all feel like you're winning. Shop now in-store or online.
[10:28.550 -> 10:31.110] Fred Meyer. Fresh for Everyone.